I am furious. I had $300 of bogus Uber charges taken from my account. I was asleep in bed in Ohio during the time I supposedly took a 90 minute ride from NJ to NY. There is no way to get anyone on the phone. I was told the phone is only available to help drivers, not riders. I was told a ticket would be submitted and someone would "email" me. That was this morning. I have received no email. I cannot access my app because I keep getting a message that. Need to get a verification code from my security app. I have no idea what they are talking about.
My wife used Uber once and now they charge us $15 a month. They have no support phone number there's no way to cancel the fee on my credit card less I get a new card pretty good scam/profit enhancement. Watch Out. I emailed them there was no answer or support.
Uber is an absolute rip off. Their price guides never meet their much higher fares charged. You never know what they charged you until you check your credit card. Most times more than a taxi. Rip off on nye was mind boggling. I won't be using them anymore. Best to see an honest fare on a meter.
Uber is being investigated for money laundering for foreign governments in the Middle East, trying to increase the value of their stocks before they go public, hiding behind their app with no means to contact them?
It's a bad company and the pay sucks. Uber clams that your in independent contractor but in reality your a total employee to them. Example Uber controls your account, the support line sucks, they are a waste of my time. I highly recommend everyone don't ever work for these thieves. My account is on hold for over a week and half for yearly background check up. I did nothing wrong these $#*!heads are pissing me off. They don't pay anything to the unemployment which means no support for you when they hold you account. Uber is a Nasty DEVIL!
If you only need Uber for a ride your fine. However, I use them for my grocery trips. Drivers have left me to carry 15 grocery bags to my door my myself. If you don't mind being dropped on the curb (disabled) trying to figure out how the hell your going to get all your stuff in your house without hurting yourself I guess there fine. This has happened 15 out of 20 rides.
Uber is awful. At home in england i live in a village just outside of a town, near London and they can never get any availability.
I tried using it on holiday in Croatia, the same thing, and worse it made me wait around for 30 minuets, telling me there will be availability shortly and it never came.
Never use this Uber, just use a taxi service, must quicker and reliable and it's only slightly expensive, because at the end of the day time is money!
Driver early and pulled straight off without waiting
Todays ride was booked for 4.08 pm I got a text at 4.pm he had arrived early so I immediately ran out and could see him from my window all the time, he pulled up and drove off immediately without waiting, I stood in the road behind his car jumping up and down so he saw me and decided to come back after 10 minutes. He came out with a mouthful of lies why he drove off. I was in an emergency and got in the car and he later charged me for waiting time. I have tried to resolve this with Uber but I was getting nowhere so I will keep leaving reviews about this third world selfish operation and I have deleted my account with them. Never pay for anything up front and give your bank details to these type.
Uber knowingly sends drivers to pick up some very dangerous people. There is an alternative. Pictured, is that alternative. Developed by a driver who was tired of driving armed drug mules and transients, Honkers! Was born. It is very different.
Dropped my phone in uber and had to wait almost 3 hours to get it back on top of paying 15 dollars to get my stuff back. And I got called stupid by a random customer named Joseph because the driver had the call on speaker. The driver laughed and completely disregarded the nasty comment and the fact that I could hear it. Getting my own car bc *** uber.
User's recommendation: Make sure you have everything before you leave.
Normally you pay the driver through your credit card. In Istanbul Uber work with other taxi companies and it's very confusing. At the end of my ride to the airport, the driver asked for cash with toll fees. I thought maybe that's the way how Uber works with taxi companies. I paid 400 lira for the ride. And, the driver ask to look at my app. I didn't know there would be a payment code displaying on my screen when I open the app. The drive saw the code and enter it into his app, and then I paid him 400 Lira again!
Uber agreed to look into the case but never got back to me. That itself seems like a scam as well. If they don't have enough customer support, they shouldn't even run the business.
I used uber when traveling to NY to see my brother James. He lives next to Jamaica station and usually I take a cab from jfk to his place that adds up to as much as $70 for a ride. This time I decided to try uber and was very pleased with the price offered just $23.
The driver arrived quickly and the car was neat. Overall great experience!
In the past two weeks, I used Uber twice for one way riding same distance. The price for first time $12.00 and the second time was charged for $54.00. Next time, I rather take taxi with meter and know what you will pay for. Uber should have price quoting before pick up.
Reg.is needed to review their fare practice.
Take too much for fees and they let drunks rate you. Had a dumb $#*! give me bad ratings now I could lose my job. Really Uber give me break. Just throw me in front of a firing squad. Give drunks the opportunity to rate some one.
Uber charges a service fee to the end user/ consumer for fees that should be charged to the business. They will give you a BS explanation that they aren't charging you but after 10 back and forth emails the $8.09 service fee has ran it's course with me. They will not be giving be a refund. The food order was 52$ plus tax$7.75 delivery fee$1.99 and extra gas delivery fee 2.99 plus the $8.07 BS FEE. 83$ ish dollars charged in my card! BEWARE THEY WILL GET YOU
I left my phone in the car during my last ride. I have been trying to contact them through the website for 12 days with no luck. It is obvious that every response is automated, and there is absolutely no way to reach a human at the company as a rider.
Uber... where are you? You have failed me. I need my belongings returned.
Hello uber,
Why waiting time was charged
First of all the car came early than 7 minutes as texted when the booking was made. The driver didn't even text me that the car was here. I saw it through the window that the car had arrived.
You said the charge was £763 but you charged me nearly £10. This is too much, you stole from my bank account. Now I do not trust thieves like you anymore. This uber is a fraudulent business of stealing venerable customers.
Uber is not trusted anymore as they charge customers extra of what they initially stated. This is a scam company so stay away from uber. I took a ride from Easterly Road to Leeds coach station and the driver left me far from my destination and I had to walk a long distant
Now I would prefer different mini cab companies other than uber.
My girlfriend use this frequently but every single time that I used this service I had bad experiences. Usually the drivers don't know the city at all and they always take the longest route, in order to charge the maximum fare.
Also, I have bad experience dealing with rude drivers.
Uber in UAE are thieves, they charged you twice but they don't return your money back and they are not reachable, so advice uae government to not allow thieves in this amazing country. Attachment is the evidence that Uber drunk driver he let us waited half an hour, he cancel the trip and charge us 158 dirham, now be prepared that I'll return the amount 10 times
Wearing to uber custom they're charging twice and unknown charge when you call they don't have good customer service first second don't have office in columbus ohio I don't know why they don't have office in city of columbus ohio that is the reason! Be careful my all my friend and my social media if you need any rights please use Yellow Cab or lyft because I have experience thank you so much my advice!
Answer: I strongly believe that if anyone makes $20/Hour driving for uber, everybody will come out from the offices I work for them. If you make minimum wage while you are driving for them you are lucky.
Answer: Lmfao Women your crazy. And probably a feminst. And that's sexist women only driving women only being picked up.
Answer: Stay away from Uber, their criminals, they stole 160 dollars from me and never returned it back. Find something else to do
Answer: Take a tradition cab. Get a new credit card number.
Answer: They sit on your money and collect interest b4 reimbursing you. It's common with banks.
Answer: Dont use uber, use a taxi its cheaper and safer
Uber has a rating of 1.2 stars from 1,531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uber most frequently mention customer service, credit card and phone number. Uber ranks 33rd among Car Sharing sites.