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TutorVistaReviews 274

3.0
tutorvista.com

TutorVista Reviews Summary

TutorVista has a rating of 3 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 458th among Tutor sites.

service
45
value
43
shipping
14
returns
19
quality
41
New York
1 review
1 helpful vote
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Come to every tutoring session with a specific question(s) in mind. I thought this program was generally helpful with the questions I had. They used good technology and the chat service was quick and reliable. However, I stopped using it after the first month (because I didn't need help with the particular unit I was doing in class) and they continued charging me because I forgot to cancel the payment. Make sure you keep track of your payment and check your emails so you don't lose any money.
-NAL490

Date of experience: April 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Na A, thank you for your valuable feedback. Please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and expalin you about the addition charges in your account. Thanks, TutorVista Customer Care

Texas
1 review
2 helpful votes
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I ended up taking some pretty challenging courses this year and I found myself falling behind and just not finding the right amount of help from my school and that's when I stumbled upon this site! This site is PERFECTION! I can get help for subjects whenever I want which is really great because my schedule isn't always fixed. The tutors are kind and patient and very smart! It's great because sometimes face to face tutoring can be hard and intimadating because you feel like you don't want to ask a stupid question you should know the answer to. This site allows me to clear ALL my confusions no matter what and the tutors are very patient and help me understand topics. I was able to make an A in my math and science classes because of this site! The prices are also very affordable compared to other tutoring services. With all the really helpful technology such as the whiteboard and file sharing (and app!) it really makes it worth the price!
My code is: SHR059
Definitely would reccomend this! :)

Date of experience: April 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Shruthi, thank you for sharing your feedback. We strive to make learning easy and affordable for everyone. We are glad to know that our tutors were able to help you as per your requirement and we will continue to help you in your academics. Thank you for your feedback. Regards, TutorVista Customer Care.

Washington
1 review
1 helpful vote
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Amazing!
April 24, 2017

This tutoring site has helped me with all of my organic chemistry topics! It's great that I can go here whenever I'm struggling and have a tutor guide me through and explain things in greater detail. My grade is improving from th extra tutoring as well. This is an amazing site!

Date of experience: April 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Mariah, thank you for your valuable feedback. We are glad to hear that our tutors were able to assist you in Organic Chemistry, which helped you to reach your academic goals. All the best for your future, have a great year ahead. Thanks, TutorVista Customer Care

Pennsylvania
1 review
2 helpful votes
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Help when you need it
April 24, 2017

Great staff, quick access, and genuine help! I really enjoyed using their service, and it definitely helped my grades improve.
PET375

Date of experience: April 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Alex, we are happy to receive a feedback from you. Thank you for liking our service. We are glad that our tutors were able to help you to improve your grade. Thanks, TutorVista Customer Care

Florida
1 review
0 helpful votes
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This is a great tutoring website. They go into detail and help me understand very well. It is also very user friendly. If you are serious about your grades then you need this subscription. My code is Sea591

Date of experience: April 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Sean, thank you for sharing your feedback. We are glad that our tutors were able to help you to achieve the academic goals. Thanks, TutorVista Customer Care

New York
1 review
1 helpful vote
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It took an hour to get one problem done. I think they keep you waiting to consume all your minutes. Most of the answers that I was giving were wrong and I spend hours on just 8 questions. It was terrible! I wish I could get my money back.

Date of experience: April 20, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Sandra, we apologise for your experience and regret the inconvenience caused. We request you to email our Customer Care team at care@tutorvista.com. We would like to understand your expectation and associate tutors to your account that can help you meet your goals. Thanks, Tutorvista Customer Care

California
1 review
1 helpful vote
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Most of the tutors are horrible... it is rare that my daughter finds a good one and when she finally does, they freeze up or get knocked offline... the best part? The scheduling system to try to get the rare "good one" back, doesn't work! Expect to get less than half of what you pay for. Customer service is horrible too. They push you and tell you you have 5 minutes to use their promotions. They also say they will credit wasted time but they do not. And don't give them your phone number because they will call and harass...

Date of experience: April 13, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear G K, we apologize for your experience. We have escalated your feedback to the concern team and we will esure the issue will not be repeated in future. Please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. Thanks, TutorVista Customer Care

Canada
1 review
1 helpful vote
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TutorVista has a nice responsive staff, cheap pricing, logged sessions for you to replay, and a tiny amount of good tutors. That's where it all ends.

Most of the tutors are terrible and awful. Especially in the multivariable calculus section, they are not qualified to teach. E. g a basic three part questions involving converting rectangular coordinate triple integral to spherical and cylindrical took 65 minutes. We weren't even able to complete the last two parts of the question. The tutor made many mistakes throughout that got me wondering why he was a tutor in the first place (E. G write the pythagorean thereom as z^2 = sqrt(a^2+b^2)), really? Many of the times I was there to catch the mistakes this "tutor" was making, but it left me wondering if there were any mistakes he was making. Many times I kindly emphasized that I wanted to speed things up, or things were going too slow, but these tutors like to squeeze you dry like your high school girlfriend.

The tutors in the calculus have no idea about Taylor Series. The Tutors in the "Discrete Math" section have no clue about solving matrices, or even questions from a first year proof course.

I was only able to find two tutors who knew their material well, one highly experienced in every topic in physics, and another one in every topic with discrete math / proofs. This was the highlight of my sessions. These two tutors were able to answer every problem I had and explain it to me in a way I understand. It took my a LONG time to find and favorite tutors such as these for future sessions. But I still could not find a decent tutor for calc that wasn't completely full of $#*!.

Moral of the story: Don't waste your time on this site people. The tutors are highly unqualified and you will experience issues with their explanations. It's LEGIT, the site is definitely not a scam site and the staff is always responsive, the sessions are always logged, but the lack of qualified tutors and slow response time make it a deal breaker.

Date of experience: April 7, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Tj, we apologize for the inconvenience. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by assigning expert tutors for the session, we will also add few Math expert tutors to your preferred tutor list so that you can schedule session with those tutors as per your requirement and tutor availability. Thanks, Tutorvista Customer Care

Massachusetts
1 review
1 helpful vote
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It's a hit or miss.
March 31, 2017

So far, it hasn't been the most helpful of service. I'm currently in a multivariable calculus class, and the first few tutors I asked had no idea what they were doing. Thankfully they refunded my minutes, but I haven't been too trusting of them ever since. They do, however, provide quite a few discounts / coupons once you sign up which is nice of them.
WIL1020

Date of experience: March 30, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear William, we apologize for your recent experience with us. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by assigning an expert tutor. Thanks, Tutorvista Customer Care

Texas
1 review
1 helpful vote
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Clueless and Rude
March 28, 2017

I signed up for this service to help with my college calculus class. The kind that would normally be covered in AP Calc BC. After I signed up, the tutors were passive agressive and made stinging little jabs like, "kindly tell me which part you didn't understand," and then finally telling me, "please make this sure [sic] with another tutor as I am not much sure [sic] with this." Would never in a million years have paid for this service had I known it would be this bad.

Date of experience: March 28, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear John, we apologize for your experience. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care

North Carolina
1 review
0 helpful votes
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A great help!
March 16, 2017

The tutors are very nice, knowledgeable and helpful. Much cheaper than paying an in person tutor $25/hr. A great service that I'll continue to use!
Mar616

Date of experience: March 16, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Maria, thank you for your valuable feedback. We strive to make learning easy and affordable for everyone. Our tutors will continue to help you in your academics. Thanks, TutorVista Customer Care

California
1 review
0 helpful votes
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Statistics by Hand
March 3, 2017

I think that TuorVista is probably a good tutor service for those wanting to do Statistics by hand. They're good at helping with traditional Statistics questions. They are not well equipped for Statistics used in Excel, R Programming, and the more modern requirements.

I find the whiteboard tool helpful but not sufficient since there's no voice option, just chat. I did not give it higher than 3 because there's still some improvements that need to be done with regard to communicating the information more effectively and efficiently. It's not a classroom setting so quick and effective communication is vital.

Date of experience: March 3, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Mark, thank you for sharing your feedback. We will consider your feedback on integrating audio feature in statistics package. Please send an email to care@tutorvista.com with the registered email Id and phone number, our customer service representative will get in touch with you when the audio feature is integrated. Thanks, TutorVista Customer Care

Canada
1 review
0 helpful votes
Follow AA A.
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People just try to rob you. Tutors are extremely slow with their service. Probably trying to spend more time so they can squeeze out dollars from their students. Tutors do not teach properly AT ALL. I don't even know why this site exists! Stay away from this site! They are thieves!

Date of experience: March 2, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear AA, we apologize for your experience. However, we have trained tutors to serve our students as per their requirement. It would be great if you could email us your registered email Id and contact number to care@tutorvista.com, one of our customer service representative would be happy to talk to you. Thanks, TutorVista Customer Care

New York
1 review
1 helpful vote
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Most of the tutors are really great and the technology is really good. If you have a rough time with writing certain symbols on the keyboard you have the option of using the whiteboard. Although the mouse pad on the laptop occasionally has flukes with the pencil option it usually works well overall. Also, there are tutors available many hours of the day, evening, and morning. You can have help with homework or have a lesson planned for you on the spot or ahead of time.

Date of experience: February 24, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Karen, we are happy to receive a feedback from you. Thank you for liking our service. We hope our tutors were able to help you with your academic goals. Thanks, TutorVista Customer Care

Australia
1 review
1 helpful vote
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Absolutely terrible. I have a charge on my bank account. They steal your money! I am taking this further.

Date of experience: February 23, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Ashleigh, we apologize for the inconvenience. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by addressing the issue personally. Thanks, Tutorvista Customer Care

South Carolina
1 review
0 helpful votes
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TutorVista was one of the most reliable sites while taking my Probability and Statistics course! If it was not for me getting the help from the tutors, I would not have passed this class. The tutors explained each step thoroughly and made sure I understood the concepts before going to the next problem. Thank you so much TutorVista!

Date of experience: February 23, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Sharmaine, thank you for sharing your feedback. We are glad that our tutors were able to help you to achieve the academic goals. Thanks, TutorVista Customer Care

Hawaii
1 review
0 helpful votes
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Mixed Review
February 23, 2017

I've had several separate experience with TutorVista. The first experience with TutorVista was back in 2009. It was a wonderful experience, the sales, tutors, and other staff members were wonderful.

Recently, I had two experiences with TutorVista. The first sales person I came across was rude, irritated with my questions, and told me TutorVista did not have an essay reviewing option. The last experience was with a Tutor for English. This person took forever to respond during sessions and my half my time was wasted waiting on the tutor to respond.

Would I recommended it? Maybe! If you don't have anyone locally that can assist you, maybe consider it, but if you find a good tutor on tutorvista.com, flag them so you can schedule with that person. JUS491

Date of experience: February 22, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Justen, we apologize for your recent experience with us. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by addressing the issue personally. Thanks, Tutorvista Customer Care

Michigan
1 review
0 helpful votes
Follow wind k.
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Tutor Vista allows you to get help in anything that you need help in. And... if you don't need help then simply log onto TutorVista, select a topic and (either Language, Science or Math) and simply say that you want to learn more on a specific topic on a subject. I know I've done that a couple of times. I have nothing to do and all I do is log on and learn something new. Maybe something that we haven't covered at school but want to get a head start. That always helps. And I actually do see an improvement whereas I don't know about it prior to learning and sometimes things can get a little confusing. Especially as you enter higher grades. I think that it's not as important if you are in lower grades such as 1st thru 6th or 7th grade but after that I think you may need it. I've had it since 7th grade but haven't had the need to use it until this year. Entering 8th Grade.
I always get help in physics all the time and it actually does help. I see my classmates struggle but I've already gotten a preview of the item we are learning so honestly it has helped me

Date of experience: February 22, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Wind, we strive to make learning easy for everyone. We are glad to know that our tutors were able to help you as per your requirement. Thank you for your feedback. Regards, TutorVista Customer Care.

California
1 review
1 helpful vote
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All the tutors I've had are able to get the correct answers for my questions, but only a few are able to explain concepts or steps in a problem where I am able to easily understand. So I stick with the tutors who can explain easily, and where they don't just GIVE the answer, but work through a problem with me. On the other hand, customer support is not always great. They say they will refund my minutes due to some technical issues on their site, but they don't keep their word half the time.

Date of experience: February 22, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Airee, thank you for your valuable feedback. We hope our tutors were able to help you with your academic goals. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue.

California
1 review
0 helpful votes
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I enjoyed the interactive system, that allowed me to solve the problem while simultaneously providing accurate direction. Only wish I had started sooner.

Date of experience: February 22, 2017
Tutorvista C. — TutorVista Rep
over a year old

Dear Bronwyn, thank you for your valuable feedback. We strive to make learning easy and affordable for everyone. Our tutors will continue to help you in your academics. Thanks, TutorVista Customer Care

From the business

TutorVista is the world? ۪s leading online tutoring company. Students can study school topics with the help of expert tutors at a reasonable price and time.


tutorvista.com
Founded in 2005
Old Tappan, NJ, United States