TTDeye

This is one good and reliable website to purchase or order contact lens and various eye medic equipment, highly recommended

So many choices! I can't believe the prices for such amazing products. Buy 2 get 1 free offer is the best! I
Will definitely be a repeat customer.

Easy to put on and care for Relatively long life.
Require little or no cleaning.
Good for eye health

Terrible Customer Service and company lied about replacing wrong lenses if I paid shipping and handling, but has yet to send the replacements. I am currently looking into filing a lawsuit for theft.

This was my first time ordering color contacts, so I made a large order at the beginning of November, thinking it would come soon; it did not and arrived a couple of days before Christmas. I followed the guidelines for preparing the contacts and wore Edge Brown to a wedding over the Christmas holidays but noticed they started to slide around significantly. The same with another pair, so I contacted customer service, who stated I probably tore them. I made another order, but new pair of Edge Brown still slid around to my surprise. It turns out the Base curve was not correct in any of my contacts.

Customer service tried to have me wear the contacts longer to see if that worked; then when the time had passed they said too much time had passed to refund. Then when I pointed out that I have been contacting them since the beginning, they offered to replace the contacts if I paid $20 shipping and handling. When I did, I still did not receive the contacts. They keep sending emails asking about which contacts don't fit, which I want to be replaced and to cut up the once the ones that don't fit before they send new ones. However, in these emails as well, they identify that they do not have my particular base curve of 8.4 and don't want to replace any contacts I can not use. Nor are they willing to refund me my money.

Ultimately they have gotten my money for the contacts I cannot wear, received extra money for shipping and handling of contacts they do not intend on shipping and want me to cut up the contacts I have in my possession and have paid them for already.

Garbage company. Garbage customer service.
Problem 1: placed the order on September 20th and it still hadn't shipped 10 days later.
Problem 2: Customer service only responded about once per day, or only when I sent more than 1 email when communicating to figure out how to resolve problem 1.
Problem 3: I then get an email stating one of the products I ordered is now out of stock. Of course, it wasn't out of stock two weeks prior when I originally placed the order.
Problem 4: Now, because of the aforementioned problems, I'm in a time crunch to ensure this order arrives before October 26th and tell the customer service rep to just send the order as is so that it will arrive before that date.
Problem 5: After not hearing from customer service for 4 days they finally respond saying they can't control how long shipping takes and cant ensure the order gets here in time. Even though the sole reason it isn't going to arrive on time is due to their mess ups. There is no reason they wouldn't be able to do rush delivery to remedy this whole situation. So, I've now told the customer service rep to either rush deliver the order or cancel and refund it. I have yet to see how they respond to this latest communication.

Also, just as an extra tidbit of information, the customer service rep I've been dealing with goes by Meredith.

It is the worst company to but lenses from, first of all i did not get my items, they wanted me to go through lot of hazzles to find, which i fmdid whatever i could to find my parcel then customer service is very very poor, after lot of follow up around 20 days after theydecided to resend my shipment, also promised me to give 10% doscount coupon which againthey gave after numerous follow up, so ultimately after 2 months i recieved my items, inbetween i tried the other lenses figured out its difficult to use in for a first time user, so decided to return so first they said you can return but you gotta ship it to china woth tracable tracking which they never gave, they give you the shipping numbeg to track from china, also for refund they want the customer to bear shipping charges then ultimately when i was ready to return after that too they said you cannot since its fulfilled twoce ultimately this stress is not worth it specially when you are not even tried lenses before

Yes really I get access to use this most important website and I get satisfied. 100% also there have great work structure

TTDeye is very good service to buy contact lenses brand for the gift or for own using.
The site provide trust and quality products

Wow, I love these people so much, they make very amazing contact lenses. Since I started using their lenses I've had perfect coloured vision

Wow wow wow...
I have been in search for a contact lens but when ever I get my hand in one is not to my likeness but the one I bought for TTDEYE is the best ever in my collection.

Do not waste your money on this company... I bought contacts from TTdeye and before opening up the contacts I could see that the contacts were basically clear and I ordered Queen Gray. So before I even opened the contacts I contacted TTdeye telling them that I did not want the contacts any longer. They responded and asked me why? And I said just because simply I didn't want them. I decided after this response to send it back to the company HOWEVER the company purposely placed the WRONG return label on the package so it was sent somewhere else. After weeks and weeks of going back and forth with this company over email I never received my refund and now I no longer have the contacts or the money I spent on them... their response being "we will give you the return when we receive your package" but they placed the wrong address for the return label this doesn't make any sense... I am extremely disappointed and wish I would have never wasted my money on this company... I feel that customer satisfaction is not their priority and feel they don't respect their customers and were deceiving when placing a false return label with the wrong address on it. Do yourself a favor and order elsewhere. Do not believe the social media people who advertise these contact lenses they are sponsored and receive the contacts for free I am a real consumer who purchased these contacts and received the wrong contacts and never received my refund when I sent it to the RETURN ADDRESS TTDEYE PLACED ON THE BOX.

My contacts came quick less than 2 weeks. Contacts came with additional items and pretty contacts case.

They absolutely have the worst customer service. Will never order again (I had to post a review bc just thinking about it made me so agitated)

I ordered contacts beginning of Sept 2017. I wanted to get the contacts before my birthday (mid October) and surprise surprise, it never came. My tracking number said it was shipped out mid September and was like that til mid October. I decided to take action and contacted customer service in which they told me that there was a problem and they had to send the parcel back.

What I didn't understand was that why didn't the tracking number update its location saying it was returning back to China? (I'm in Canada btw). So for a month and half, I wasn't notify of this at all so obviously I'm going to be upset.

I requested a refund but they reassured that they would send my package on time so I had to open up a Paypal refund request since this company wasn't going to give me my money back. Even though they claimed to have resent my package, there was no proof that they did because the new tracking number didn't show anything, rather it was invalid. I messaged them about it again, and it took them almost A WEEK to respond back. (their replies take about 2-3 days which was hella annoying)

I repeatedly asked for a refund and they kept saying "don't worry" - LITERALLY LIKE THAT. And they also offered a 20% off discount for my next purchase. Honestly, why would I even buy from them again?

I did get my contacts about 3 weeks later but honestly this was not worth 3 months of waiting. The contacts were nice at first but after 3 months, it started to irritate my eyes and some parts were really blurry even though I've cleaned them.

I do not even wear these contacts every day (more like 2-3 months) and it's already deteriorating! This was not worth the headache AT ALL.

If anyone wants to see proof of how horrible their customer service is, just DM and I can send you the exchanging of our emails.

I love my contacts! It loves so natural and people always ask me if they are my own eyes! They are perfect, I'll buy them again.