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TSI ShippingReviews 1,267

3.1
How would you rate TSI Shipping?
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TSI Shipping Reviews Summary

TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 33rd among Shipping sites.

service
13
value
13
shipping
13
returns
7
quality
11
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48 reviews
Ace N.
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Expensive
February 27, 2017

Expensive. Damaged items. Delivery not in stated window. I will look elsewhere for my moving needs in the future.

Date of experience: February 27, 2017
Julie O.
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Loved how easy it was to fill out the request for quote!

Date of experience: February 23, 2017
Gwen S.
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Finding a company to ship a small load was more difficult than I thought! I'm so thankful I found TSI because Kathy made it so easy. I was given a quote, and she was able to help me get the load out quickly. I appreciate how friendly, easy and helpful she was! Thank you!

Date of experience: February 22, 2017
jim I.
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Nice and easy to use
February 21, 2017

Nice and easy to use. Haven't gone far into it. Great so far/

Date of experience: February 21, 2017
Meghan D.
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Everything worked well
February 21, 2017

Everything worked well

Date of experience: February 21, 2017
norma b.
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So far so good, waiting for the quote
February 20, 2017

So far so good, waiting for the quote. Thanks

Date of experience: February 20, 2017
MB W.
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Steve has been incredible to work with
February 16, 2017

Steve has been incredible to work with. After being in a time crunch to move due to a new job, I reached out to TSI and Steve worked with me to schedule my move in less than a week. He has made a very stressful situation much easier to deal with. I may be paying a little more than the other quotes I received, but having someone communicate with me and give me the service that I need during this time is worth it.

Date of experience: February 16, 2017
Sarahtye X.
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Good experience so far, Brian was super helpful and comminucative.

Date of experience: February 15, 2017
mark n.
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Maybe you simply don't do what I need done
February 14, 2017

Maybe you simply don't do what I need done. I need a quote for shipping 2 boxes. I don't need movers, I don't need anything to be un-boxed. Your quote was as wrong as imaginable.

Date of experience: February 14, 2017
Mary S.
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Easy process so far
February 9, 2017

Easy process so far.

Date of experience: February 9, 2017
Penny V.
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I went with you because Carol Tract was so attentive to my needs and I felt comfortable putting my Mother's bedroom set in your hands.

Date of experience: February 7, 2017
Suzanne B.
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The booking process has been quick and flawless thus far.

Date of experience: February 6, 2017
Chris O.
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This part of the transaction has been excellent and I hope the on time delivery will be the same..

Date of experience: February 6, 2017
Terry M.
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I was hesitant to ship with such a do it your self kind of company. I had already had a very bad experience with a major "white glove" moving company who both destroyed and lost several expensive items. I figured it couldn't be worse than that moving ordeal. Moving with TS saved a Huge amount of money. But the very best part is that everything arrived in perfect condition. I labeled my boxes with my name, address, phone number, contents, weight, and box number. When everything arrived, I simply checked it off my list, brought some things in the house, and put some aside for temporary storage. I would recommend this company to anyone. I moved out of an apartment with an elevator, so I needed a dolly to get the stuff downstairs. I needed to custom make some boxes, but I could have ordered them on line. Really great experience. My salesperson was very helpful with tips and sources. I can't say good enough things about this move and this company. FYI, I'm a 75 year old woman. And, yes, I hired someone to use the dolly and help load...but hey, this was cake.

Date of experience: February 1, 2017
M P.
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The only thing that I have done is request a quote on line. The website was very easy to use, and the language was friendly. However, I am making the request in the evening, and I understand that I will not received the quote till the morning. Maybe the website should explain this, and not say that the response is immediate.

Date of experience: January 30, 2017
gtyrance K.
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Please forgive my delay in responding, I've been exceptionally busy with medical appointments! The "overall" service with Transit Systems was FANTASTIC! The Pastor, children and adults of Haiti - Good Samaritan Foundation - were also very, very, very pleased with your service because they were able to get their toys, clothing and other gifts in Haiti for the Christmas Holidays!

Thanks Again, Susan, Cullen and Todd! Many blessings to you for your GREAT SUPPORT!

Date of experience: January 30, 2017
Sharon R.
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I believe the company is dishonest
January 30, 2017

I believe the company is dishonest. I was given a quote which was based on a negotiation. I carried all of my 7 boxed down the steps for the pick up driver, who BTW, was a very nice hard working man, and I tipped him well. I later received a call to add money to my shipment of 7 boxes, or they would hold hostage and charge me storage fees. Additionally, the day of promised delivery (which I was renting a storage area to receive it while at work), was nearly 2 weeks late. Finally, I got a call about the phone number of the facility I listed, and had to google for the woman the phone number. Then she indicated that they needed a fork lift to take the boxes off, because they had bundled them together. I told her I shipped my boxes and labeled them separately, and their bundling onto a crate would mean they would have to put them back to individual boxes. IN THE END I PAID $135 DOLLARS PER MEDIUM, SMALL, AND LARGE BOXES...and they were very late. Don't believe their quotes or delivery times. Use Greyhound.

Date of experience: January 30, 2017
Graf C.
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Good so far
January 26, 2017

Good so far

Date of experience: January 26, 2017
Janet K.
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GOOD!
January 25, 2017

GOOD!

Date of experience: January 25, 2017
Amber Q.
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Carol was excellent!
January 23, 2017

Carol was excellent!

Date of experience: January 23, 2017