TSI Shipping Reviews Summary
TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 33rd among Shipping sites.
Instant Feedback
I am entrusting a Belgium china hutch manufactured in 1789 to Transit Systems for shipment from Arizona to South Florida. Isaac Votta is my liaison who has made this transaction easy for me. Besides being professional in handling this antique, he is extremely personable and a true joy with whom to work. He has the capacity to set one's mind at ease and took the time to explain how an item of this age and value will be handled and wrapped. This is my first experience with this brokerage (and Isaac) and I'm thrilled that I am participating in what feels to be a pleasurable experience. Isaac has taken the worry out of shipping. I'm reserving final judgement until the delivery has been completed, but I am confident, due to Isaac's words, that this will be a very professional relocation of such a valuable item.
If you are considering a move, I feel strongly that you'd be in terrific hands with Transit Systems. There was no wait time when placing a call to them and there was immediate response to emails, as well. True Efficiency!
I will add additional remarks after the delivery is completed. Mr. Steve Sargent has been terrific.
So far I have only scheduled a pick up and delivery for a future date. However, communication with representative Kathy has been excellent. I called a handful of companies and her communication with me by phone and email has been far superior to the others.
I couldn't have asked for or received better service. Highly recommend!
Thanks for making life so easy.
I am very impressed so far with the TSI organization. They seem very professional and highly organized. Tom was especially helpful and personable.
You have some really great folks working there. I hadn't a clue how to do all this but you make something happen that I have wanted since I was a small child. Thank you so much.
Easy of use
Isaac was fantastic. Very helpful. When one approach didn't work he came up with one that did.
I was excited about finding a company that I believed would combine my articles for shipment with other articles of shipment from other customers. It sounded like the perfect way to get somethings to my family approximately 900 miles from me. Because I believed it was a combined shipment with others I also assumed the price would be more reasonable. For $1900 I could have hired a rental truck and flown my son-in-law in to drive it back. I appreciate the time and the quote but will not be using them at this time.
Customer service is prompt and courteous. However the shipment took much longer to arrive than I was told. After the date passed the expected arrival date and my shipment still hadn't arrived the carrier made an appointment for delivery. As of today the delivery is overdue again and i still have not received my shipment. This service has proven to be unreliable and I will not be using TSI in the future.
The move went smoothly and ahead of schedule across the country. Very pleased.
Very professional
Good!
Professional employees, thorough knowledge of their industry was apparent from the quality of suggestions. Very responsive to questions from client.
It is the first time.
N/a
I called the 1-844 number and listened to the recorded message. I pressed 1 for new customer, but the system didn't register my response. I am using a landline, not a cell phone.
Very efficient and very professional
Fast response, within minutes
I have a few special items that I need to move from the Midwest to the Southeast US. I paid for the entire move in full. Three weeks later and two last-minute cancellations by the movers, I am fed up. I have dealt with many moving companies in the past but this is by far the worst experience that I have had. What makes matters worse is that my calls and emails have gone unanswered. At least I can reverse the charge on my credit card for services not rendered. Find another company for your move.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members