True Local

Dodgy company since bought out do not sign up to true local they are not what they used to be.
I was a customer for 10 years paid true local over $25,000 they didn't Evan ask why I was leaving just wanted to charge me for another month I'm so disappointed and they also don't remove fake reviews anymore so what's the point? I had 35 5 star review and 1 fake negative review, I reported it 4 times they just put it back up without Evan assessing it or discussing with me never again

I have a number of negative reviews from fraudulent customers who have never purchased from our online store (our only trading area). I have requested these be removed to which they will not. Absolutely no way of them knowing who has and hasn't actually interacted with your business or in fact purchased anything!

Lately been working hard to try to encourage customers to leave positive reviews through the site and a number have taken the time to do so. Received all the emails 'there is a review waiting for you'. All really positive but now are unavailable and been removed.

I have learnt that even if businesses have bad reviews, this is not at all a deciding factor on whether I purchase or not because more than likely they are like me, a small family business with extremely jealous competitors. Please give businesses the benefit of the doubt.

Businesses like these can completely destroy a small business :(

I listed my company for advertising at their website and the account manager Duggan, Wesley disappeared after setting the direct debit and WITHOUT making my page on their site. After i send multiple emails and phone calls they set it up but the page was no where to be found on their website in my chosen suburbs and they kept giving me stupid excuses everytime. Than i got a new account manager who made all the promises in the world but yielded no results.
Even after cancellation they keep coming up with charges from the past that were never known to me. They quoted me $165 a month and set up a direct debit for the same amount but after cancellation they said you owe us $77 a month extra for each month!
Useless people! Stay away.

I have been bullied by true local, I had been given a fake review on my business which I had to wear as guilty for years and now the business is changing from manufacturing to baking but we cannot change the details and contact or business name or simply cancel the listing. True local has taken the right to decide what should be on my old listing. I never realized that true local could take such decision for my business and its future. I understand today world is about corporation and big company controlling your daily life with fake news, fake reviews and fake jobs.

My clients informed me of negative comments on True Local, this is how I find out they listing my business. It has been 2 years since I contact True Local and requested to be remove without success. The worst bit is True Local become a trash board where people that do not like my business can come and post non-genuine review. Some of them not even my clients. Very terrible and irresponsible on True Local behalf. I contact them about the bad review, they told me to communicate with the reviewer, how can I when I do not even know them. Now I notice Google doing the same.

We posted an evidence based factual review of a very dodgy landscaping contractor (Cropper Brothers landscaping in Queensland) who over charged, harassed, bullied (and is still harassing and bullying) plus did a really poor job. We did this to let other people know not to deal with them and about the issues we had faced with this company.
True local approved our review then within an hour the contractor put up blatantly obvious bogus positive reviews (one was so badly written and said it was from a neighbour who hadn't had any work done but thought they were great guys) and then our review was removed.
How is the a fair representation of the quality and service of an business!

Signed up for a 6 month contract to advertise our business. Did not receive one phone call from anyone looking for our (trade) services. When I tried to cancel the advertising from the end of the contract I was told to ring back a couple of weeks later as they couldn't action the cancellation until then! What the? When I rang back I had apparently missed the deadline to cancel and have been billed an additional month, plus a pro rata half month. Again, huh? This company is dodgy. Run, don't walk away from advertising with them. They only got one star because I couldn't give them none or even a minus rating.