business logo of True Classic

True Classic

trueclassictees.com
casual, minimalist menAge 26-45, 46-60
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About the Business

We produce butter soft, affordable, high quality fitted premium tees for men.


trueclassictees.com
+1 323-419-1092
USA
Founded in 2019
Clothing item from True ClassicFashion apparel by True ClassicMerchandise from True Classic clothing lineTrue Classic fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: men
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $7
Free Shipping: sometimes
Shipped From: USA (California, Texas)

Returns

Return Policy: not free
Return Instructions: all items must be unworn (with the exception of trying on), unwashed, unaltered, and returned in their original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, minimalist
Body Fit: regular, tall
Available Sizes: Men's (S, M, L, XL, 2XL, 3XL)

Customer Service

Support Channels: chat, phone, email, whatsapp
Support Phone: +1 323-419-1092
Support Email: support@trueclassic.com

Payment Options

Payment Methods: card payments, Paypal, Amazon Pay, Google Pay, Apple Pay
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: TopCashback, Active Junky

How would you rate True Classic?
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Reviews Summary

True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.

service
126
value
129
shipping
132
returns
88
quality
122
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
Follow Charlie E.
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Best Teeshirt You Will Ever Own!
November 1, 2022

The quality of the product and the caring that goes into design, fit, softness and durability are apparent each time I pull one of your tee's over my head. I'm an athletic man in my 50's who works out hard and is proud of being fit - but who is not comfortable dressing like an Avenger. Your tees allow me to feel great and show my fitness in an adult manner. I have also washed your tees myself and through a laundry service and they are holding up wonderfully. True Classic tees look amazing, feel great, and add to my overall happy demeanor.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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A new wardrobe for $150
February 9, 2023

I can't wait for Valentine's Day to surprise my Boyfriend. He is a 2xl and is trying to lose weight so he doesn't want to spend a lot of money on new clothes. I was able to get him:
3 polos
3 henleys
1 long sleeve
3 v-neck tees
2 crew tees
And the free gift of a crew & boxer briefs!
No shipping charge, ordered last Wednesday received this Wednesday morning.
Very soft, can't wait to see him in some of these great colors!

Date of experience: February 8, 2023
Raleigh C. True Classic Rep
over a year old

We bet your boyfriend is gonna look amazing! What a great gift. Thanks for sharing, Deven!

New York
2 reviews
0 helpful votes
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Best Customer Service EVER!
January 8, 2023

For Christmas this year I purchased for my husband several T-shirts. They arrived in a timely manner. My husband tried one on and we realized the t-shirts were just be too small as my husband has nearly 17 inch biceps. I contacted the company and I spoke with Aladdin. He advised that he would send out a larger shirt which he did. Aladdin was quick to respond, incredibly kind, professional, and frankly went out of his way to make sure we had exactly what we needed. This company hands-down is a company I would buy from not just one more time but many times. I even purchased T-shirts for my brother for his 50th birthday. He loves them. My husband now loves his as well. I would highly recommend this company and will continue to purchase their products not just because of the quality but because of the customer service, and the people that I have the pleasure tl deal with if there's an issue. Best customer service and products! They are top notch!

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
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Great service and quality product
April 30, 2023

The items wear well and feel good. The fit is better then most store bought items but I'm a bit stocky so take that for what it's worth. The material feels good against the skin, even with all day wear.

Date of experience: April 30, 2023
Raleigh C. True Classic Rep
over a year old

Bet you look fresh Jay- thanks for sharing!

Singapore
1 review
0 helpful votes
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Excellent after sale service.
March 23, 2023

I got the wrong size for myself and emailed support, they solved it overnight for me for free!
Am amazed at the quality of after sales service. I am a customer for life now.
Looking forward to receiving my order.

Date of experience: March 23, 2023
Arizona
1 review
1 helpful vote
Follow Kael B.
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I wanted to purchase some tees for my husband but wasn't sure what size would fit him. I asked someone on their social media and was given his size, pack options, and how I could get a welcome code all within what seemed like a few minutes. Whoever I spoke to thank you. I have a very happy husband who has asked for True Classic for every Birthday, Holiday, and Anniversary from here on out!

Date of experience: March 31, 2022
True C. True Classic Rep
over a year old

Will you adopt me? Very grateful you found us and have elected to have True Classic as your go-to. Thanks for the honor, Kael.

Canada
1 review
0 helpful votes
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Amazing product
January 19, 2023

It took a while to get here (it got here exactly the date I was told it will). The feel is super soft. The fit is amazing my husband can not get enough of it. He wears them all the time now. He give away all her other shirts and just keep these ones.

Date of experience: January 19, 2023
Raleigh C. True Classic Rep
over a year old

Your husband has stellar taste, Jocelyn! Thanks for sharing this review.

GB
1 review
0 helpful votes
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Received 3 tee shirts, love the fit, quality and colours, one was slightly damaged with a little hole in front, this was dealt with immediately with a replacement or refund offered, I can honestly say they couldn't of been nicer. Coming from the UK this isn't always the case! Love the US customer service, Have a nice day. Cheers

Date of experience: August 9, 2022
Chantelle M. True Classic Rep
over a year old

Thanks for your review, Jon. I am so glad we were able to help!

Mexico
1 review
0 helpful votes
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Well it all started when I was on youtube a commercial for true classic came up I thought "they look good" then I bought a three-pack from them it got to my home I put it on and loved it there soft little bit tight in the chest and arms and I am looking forward to buying some more of there products, but one thing that I don't like about them is that their prices are pretty high I remember that a few months ago their tees were each 19.99 but now their 29.99 each which is really high for me and I don't have that kind of money for spending 86 dollars for three shirts plus I am a teen I don't have a job to get money so True classic if your reading this please lower your prices.

Date of experience: December 13, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for this review! Keep an eye on our sales, we run promos on packs often!

Florida
1 review
0 helpful votes
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Not as described
September 24, 2022

I bought the classic tease three pack for five different men all with five different body types aging from ages 13 to 56 all the T-shirts did wire shrink and not one of them had the fit as advertised and all their commercials not one the T-shirts are very soft and that's about it not worth the money

True Classic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Chantelle M. True Classic Rep
over a year old

Hi Melissa. We do message slight shrinking however if you experienced extreme shrinking I can assure you that is not the norm. I would love to connect and review those fit issues as well!

New York
1 review
0 helpful votes
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Thank you for a good experience!
August 1, 2022

I recently purchased over $250 worth of clothing from True Classic Tees. I've purchased a few prior to this order and was happy with the quality. This time I ordered polo, crew and v-neck. I received the order, threw then in the wash on cold and in the dryer on delicate. Based on my first order I thought this would be best for the least amount of shrinkage. Half of the shirts I ordered look and fit a size too small. I was disappointed and emailed them explaining it just as I have here. They responded quickly and replaced the shirts I wasn't happy with.

Date of experience: July 2, 2022
Chantelle M. True Classic Rep
over a year old

Hi Peter! So sorry to hear about the shrinking. We do recommend laying flat to dry to avoid shrinking. We would love to help out if we could first confirm sizing. We would love to connect with you and get you in some great fitting tees.

Texas
1 review
0 helpful votes
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Great customer service
December 23, 2022

My order for some T-shirts had the wrong size, or the tag was the wrong size. I messaged the company and they immediately replaced them with the correct sizes. I've never experienced such excellent customer service. I'd recommend this company to everyone based on my experience.

Date of experience: December 23, 2022
Raleigh C. True Classic Rep
over a year old

This is phenomenal to hear, Jeff! Thanks for sharing.

AE
1 review
0 helpful votes
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Fantastic Customer Service
September 14, 2022

Incredibly fast delivery, even to the other side of the world.
Customer service, second to none.
All in all a great online shopping experience. I felt I was dealing with real people who genuinely care about the customer, the product and their company:

Date of experience: September 14, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for taking time to leave this stellar review, Daryl! So good to hear it.

New York
1 review
1 helpful vote
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Fantastic Customer Service
February 14, 2024

When making a mistake on the shipping address I filed a customer service request to adjust the order. Within less than 10 minutes, at 8 pm at night nonetheless, the issue was resolved. Fantastic customer service experiences like this make it very easy to be a returning customer.

Date of experience: February 14, 2024
Raleigh C. True Classic Rep
over a year old

Hi Frank, we appreciate this review so much! Thanks for your time.

New Zealand
1 review
0 helpful votes
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Excellent Customer Service
October 5, 2023

Ordered the wrong size, and when product arrived I was not happy with the fit. Got onto customer service, their communication was excellent, they sent me out a sample in another size which was perfect and then arranging a replacement order straightaway. Great to see a brand sticking to their word and making sure the customer is going to wear the product!

Date of experience: October 5, 2023
Raleigh C. True Classic Rep
over a year old

Thanks for sharing this great review!

Israel
1 review
0 helpful votes
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Amazing Customer Service`
November 21, 2022

I had an issue with my tees and approached customer support. After understanding my problem, I was offered a new pack of 6 tees for free, which I recently got.
It took almost two months for the local vendor to deliver the tees to me, so I hope the vendor will be switched.

Date of experience: November 21, 2022
Raleigh C. True Classic Rep
over a year old

Thanks for sharing this feedback, Shai.

North Carolina
1 review
0 helpful votes
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Great Customer Service
January 6, 2023

Had a small issue with one of the long sleeve shirts I purchased (small hole) and it was corrected in a matter of minutes by the very helpful staff. Going forward, these will be the only t-shirts I wear. Great product and great customer service.

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Exceeded Expectations!
October 6, 2022

My experience with Classic Tees (CT) is all positive. I wear t-shirts all the time. Before CT most of my regular t-shirts looked like they were tailored for a box with arms and a head. I did have other T's that were better fitting, but they were expensive. I saw CT online. I thought if the product was half as good as advertised it would still be a great buy.
I ordered and received my first batch of t-shirts, with no problems. I put one on and it immediately exceeded my expectations. I love the fit, the colors, and consistency of the product. Classic Tee's delivers - great service, great fit - every time!

Date of experience: October 6, 2022
Raleigh C. True Classic Rep
over a year old

Great to hear it! We’re glad we exceeded your expectations and love the support.

AE
1 review
0 helpful votes
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Customer care spot on
October 7, 2022

So I ordered some T-shirt's and polos, unfortunately the polos were a bit too small, I let the customer care team know and they were understanding and sent me a replacement, which was one size up no charge.

That's truly one way to keep a customer for good.
Thanks TC

Date of experience: October 7, 2022
Raleigh C. True Classic Rep
over a year old

Glad to hear our CS team was able to get you in the correct size, Asad!

California
1 review
7 helpful votes
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Ok down and dirty. Bought a 5 pack of XL in the variety colors. Blue grey black green white. I tried on the XL which the site recommended and it was a bit too big. Since it's 60/40 I figured it wasn't going to shrink so I sent it back to exchange for a L. Larges arrived and I was stoked. They fit rad. Then I washed them... now they're mediums! For being 60/40 they shrink like they're 100% cotton! Not super pumped. And in order to exchange they have to be unwashed and in original packaging. So I'm out 115 bucks and I have no t shirts. But my wife has some new night shirts... so there's that. Pics attached. White is pre wash, black is post wash.

Date of experience: May 14, 2022
Breanna M. True Classic Rep
over a year old

Hey Gabriel. We're sorry you're not pumped with your True Classics. We do message slight shrinkage (about 5%). I don't see a ton of shrinking here but your experience is important to us. If we can verify your order information, we'd love to be able to provide you with some options and help with care instructions.