TripBeamReviews 74

Travel agent name upasna. When I said I need a day of time to think about my travel. They started calling me audio and video call sent me a guy photo infront of him cake. Couldn't verify whether they are running a romantic scam or travel agency. They even threatened me if I will not book ticket now they will take legal action. Those idiots tried sell me ticket and forced me to pay.

Agent wasted a lot of time without giving a proper explanation and solution. Initially charged more than fare available online.

My son bought a ticket with a promise from agent that he will get a $25 bonus. After paying for the ticket he asked for the bonus but no one is answering about the bonus. The agent who did the sale is never available. This is a fraud to make a sale.

Would not recommend to anyone, International travel comes with lot of challenge and it may change but if you book tickets with tripbeam get ready to pay 300$ extra just travel change charge plus fare difference. I called airline to confirm and they said they are not charging 300$ it is travel agency. I regret booking with them. If you buy it from company website it would be better and it will be same price as tripbeam. I would give negative reviews if I can.

They will not give you genuine information about the whole travel process like Luggage transfer and all other information regarding the transits. There's lot of information they mask/hide to get the tickets booked. You will see surprises while you are in travel.

We booked our India trip via trip beam for the first time and had a terrible experience. Our flights were booked by tripbeam from Toronto to Kolkata India via Doha and returning to Toronto via Doha. The tickets were cancelled by Qatar and we were rebooked to a flight from Kolkata to Doha to Montreal and then to Toronto. However the agency rebooked our flight and did not rebook our infant in the same flight. We called them up and they refused to help us. They kept saying there is Nothing then can do.

I rated just one star because there is no negative rating available. These people does not know the airline policy and simply need ONLY money. No customer support once you booked the ticket. I told them i don't have valid visa, but still they booked on via Frankfurt saying approved i797 is enough, but airline does not allow to board. I called Tripbeam, but simply they have charged $450 cancellation fee (each ticket) and cancelled our 4 tickets. I lost $1800 because of Tripbeam. Tripbeam does not know anything and you will loose your money if you book ticket thru Tripbeam.

I have no words to explain how unprofessional, cheat and unreliable they are for every problem there answer is we cant help then how are u helping us as agents now they even started taking more money and not refunding

I would recommend everyone to book tickets directly with airlines. We have been scammed. I have been trying to get the refund for more than 1 year without any success. Worst part is even airlines will not be able to help as it is outside their jurisdiction. I have filed a case in small claims court.

I feel Tripbeam is misleading their customers. When I was shopping around for best deals to travel to india. Agent Naveen quoted me a price and though I informed her I will have to check if I need a transit visa as my visa is expired and I need time to think about it. Your agent Naveen made me believe that I will not get the same fare, persuading me continuously into buying the ticket and that I will have 24 hrs time to cancel and to think about it. Within 24 hrs I called back to inform that I will need to cancel the ticket. She said she could not cancel but could only change the reservation. She tricked me into buying the ticket by misleading me. Now Due to the Covid situation all flights got cancelled and I asked for a refund. Again the agent gave me wrong information just because the agency does not want to lose their agency money they are putting us in a dilemma. Taking our money and not giving it to us. Now I like to get a full refund on my tickets. As if I travel in covid situation since the consulate is not working I may not get my visa to return. I request for a full refund. I have contacted the Airlines they said I can apply for a full refund through the travel agency. They keep saying they are working on my case and have not got back to me with constant calls now they say they can not give refund as air lines are not giving them back the money. And that I have a travel voucher for that amount when I ask them how much is it to travel they are quoting 400$ more per ticket more than the current market fare. Please I need help here!

Due to COVID airlines canceled the flights and our tickets. We bought tickets thru TripBeam. First of all, they disconnected all the phone lines. The only option to talk to them was their chat. Customer Service was rude except the agent I was dealing with. He was somewhat polite. To process the full refund, they charged me 375 $ per ticket. Why in the world should they charge the money? They wanted to make money even out of cancellations. Airlines canceled the ticket and to process the refund they charged me money. They made us helpless.

I had recent very bad experience with after customer service. My wife and daughter were travelling and their flight got cancelled at connecting flight. And they have to wait more than 25 hours. So when i called customer service they told me that i will get a callback after 15 min. And i waited for 5 hours so i have to called back again and again.
Very poor communications amongst themselves.

Really next time i am not going to book anything from them.

I also request you people to not to book any flights from them

International ticket: Initially when I was about to book my ticket, they have contacted me many times, but at the time of flight change they didn't care and responded properly. I'm was trying to reach them since 12days and they hardly responded 5-6times. I almost called them 30times and sent so many emails. I'm frustrated with their service and some of the representatives are very "RUDE" no ethics, they don't even know how to speak to a customer. Initially at the time of my reservation they took some extra money for the flight change and they said Im supposed to pay 350 + any fare difference. I bought my ticket for 1377 and at the time of date change they are asking me to pay 350(Penality)+579(fare diff). When I look at the website the actual price for my date change shows only 1000-1100$. They are making me pay around 950$ which is FRAUD. If I'm paying 950$ for my date change I can get a new ticket itself for 1100. They are trying to get money out of people. I also checked with 2 more agencies the ticket price for the date change is not this high as what Trip beam has quoted. Please be aware of this FRAUD and don't book ticket with trip beam. All the international airlines should block trip beam with issuing the tickets. They are fraud.