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TripBeamReviews 74

1.8

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TripBeam Reviews Summary

TripBeam has a rating of 1.8 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TripBeam most frequently mention credit card, travel agency and customer service. TripBeam ranks 561st among Travel Agency sites.

service
11
value
10
shipping
5
returns
6
quality
8

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California
1 review
4 helpful votes
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Worst Travel Agency
July 29, 2019

Please book with them at your own risk. You will painstakingly experience what it feels like booking via them. Absolutely crap service support. No client support team to deal with issues. They will just drop you like a hot potato if you face any problems.
All tickets that they book are non-refundable and if you ask for a refund their "consolidator" doesn't entertain you, in fact doesn't even come on the phone to listen to your grievance.

Date of experience: July 29, 2019
Italy
1 review
2 helpful votes
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This is the worst travel agency I have seen till now. I strongly recommend never ever book any flight with this agency. If they are getting better commission, they will suggest and book any kind of inconsistent and worst flights and never bother about passengers. Finally passengers need to face cancelled flights and delay trips. Finally passengers lose their purpose of trip. Try to avoid this travel agency for your important trips.

Date of experience: July 28, 2019
North Carolina
1 review
0 helpful votes
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Worst travel agency
July 11, 2019

TripBeam is worst travel agency and they lie when you try to change the dates. They said that the seats are not available on that date to change but when I called Lufthansa directly they said that the seats are available.

Date of experience: July 11, 2019
Massachusetts
1 review
2 helpful votes
Follow Sangeetha N.
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The golden rule of airlines agency is u cannot cancel the tickets but can change the date. This agency is extremely greedy tgat they charge triple the amount just f for making a ticket change. Everyone charges a fee amount of 350$ penalty but this one is soooo bad they want in addition to 350$ add on an extra 2600 plus taxes. They're werewolves. Really bad customer service. All the international flights have to withdraw their deal with this tripbeam. I hopythat everyone reads this review and no bony ever contacts them about any deals. The agency in the beginning also forced into booking a ticket not of my choice and then when I have asked for a chang e they love to loot me.

Date of experience: June 16, 2019
California
1 review
2 helpful votes
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Fraud Company
May 30, 2019

I was dealing with Pardeep who quoted me for a airfare for $860 and after I made the payment authorization and placed my credit card information, told me that they will not provide eticket unless I pay $891. Total fraud people and travel agency. They should be banned from running such fraud business.

Date of experience: May 30, 2019
Georgia
1 review
1 helpful vote
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They can we called as corporate thifies. Never book ticket through them. There service before booking the ticket and after booking the ticket will be different.

Date of experience: May 27, 2019
Washington
1 review
5 helpful votes
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Don't buy tickets from them, they are good when you buy tickets, but when you expect refund from them they wont respond and they don't care.

I canceled a ticket and they said with in 2 weeks money will refund. It has been 60 days there is no response. And they talking very rude.

Date of experience: January 18, 2019
India
1 review
5 helpful votes
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Most pathetic services
January 9, 2019

Never ever try to their services. They are just to make money and never ever concerned for anything else

Date of experience: January 9, 2019
Nebraska
1 review
2 helpful votes
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I booked tickets through them and due to unforeseen circumstances, had to cancel. I contacted them immediately. They said they understood and would refund me my money minus 25%. This was in March. They still have not done it and are now saying they can't. They are fraudulent and I would NOT recommend service with them. They don't even deserve the one star I have to give to write the review.

Date of experience: September 26, 2018
Louisiana
1 review
1 helpful vote
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Pathetic service
June 29, 2018

Pathetic customer experience, due to my health issues I had to request for cancellation and provided medical certificate. Still after 3 weeks no resolution, no update. Do not avail services of Tripbeam.com

Date of experience: June 29, 2018
New Hampshire
1 review
5 helpful votes
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Very worst experience with trip beam. If you are booking tickets with high fares they will treat with customer well. Otherwise they will give free advices to book tickets online. Worked with Rohit Raut and Avinash. Gosh!... they really doesn't have patience while talking to customers.

Date of experience: February 22, 2018
California
1 review
5 helpful votes
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Fraud staff
February 2, 2018

The whole team including supervisors is fraud. I had word with a one of there asst manager Mukul. He asked me to deposit money in his account. When I asked him if there is no company's account, he said it is to reduce the tax that happens. I discussed the same with my husband and he asked me not to proceed with them. Shame on you. Such Indians disgrace the whole race.

Date of experience: February 2, 2018
Pennsylvania
1 review
4 helpful votes
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Worst experience of our lives. Please stay away from trip Beam. May be some people had a positive experience but most of them had a bad experience.

Date of experience: January 15, 2018
New Jersey
1 review
6 helpful votes
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Fraud Tripbeam
December 20, 2017

Guys just stay away from Trip beam.

I worked with Sidhant and Priya Darshani on my booking concern. Booked a ticket with them in september 2017 for my india travel in december. One day prior to travel i noticed a schedule change in my flight and tripbeam DIDN't inform me about it at all. I had to let them know and get the new itinerary. They couldnt get new itinerary for the same price I paid for and they simply offered me reimbursement ONE day before my travel to India from USA. I strictly told them to give me a new flight. They requested a change to related airline and didn't confirm the ticket until midnight before my travel. I directly called airline and got new itinerary (as it was requested by tripbeam). I forwarded it to tripbeam for their consideration and to keep them in a loop. They didnt validate the ticket and assumed its valid one since I got it directly from airline. I reached airport and agents couldn't print the boarding passes as something was really messed up badly between airline and tripbeam. Now tripbeam is not taking responsibility of giving me a new flight nor reimbursement too also on top of that they are asking for penalty. I am highly dissapointed with tripbeam and suggest you not to book a flight with them ever.

Date of experience: December 20, 2017
Canada
1 review
3 helpful votes
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British Raj Ignorance
December 19, 2017

I talked to Sukhdev and I had some questions about India. Instead of helping me, he decided to tell me to "google" the answers. I just asked him about the British Raj. I believe travel agencies should be helpful when it comes to traditions and the History of the place your planning on travelling too.

Date of experience: December 19, 2017
District of Columbia
1 review
2 helpful votes
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Scammers
December 2, 2017

Tripbeam uses 3 step process to scam you: scare (Oh, the fare is going up), confuse and then sell their tickets. Professional scammers. Don't send them your IDs. They apy buy their own rules, not USA

Date of experience: December 2, 2017
California
1 review
3 helpful votes
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Dont use this service, this is the poorest service in my life, with no flexibility as service company. The Flight cancelling, rearranging the next trip is worst service, i had to blow 2300 $ in air because of the negligence of the customer care people.And the excuse they are saying is, as am in US and was not able to connect me when ever required. Obviously there is time zone difference in India and US, I tried to email, phone to their poor customer service contact. Please dont get into trap. Till booking they will help you as customer, after further minor changes or cancellation nobody helps.

Date of experience: November 24, 2017
Tennessee
1 review
3 helpful votes
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They messed up my ticket, the ticket they sent me to conformed that ticket was same as the other 3 people i was travelling with after few days of calling and emailing the person he finally sends me ticket with all different flights (totally change ticket). I was keep calling them everyday to fix my ticket but finally manger answer the phone trasfer me to another person get me ticket with same as other people (they charge me second time on my credit card.) so still they didn't refund my money back. I have to keep calling them everyday for this. This is disgusting. The girl work who works on that department she was like we won't refund u the money.

Date of experience: November 7, 2017
North Carolina
1 review
2 helpful votes
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Worest agency
October 20, 2017

I was trying from past 10 hrs for emergency booking change. No one lift the phone and sent mail no one given any response. I would say book from airlines.

Date of experience: October 20, 2017
New York
1 review
3 helpful votes
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Worst travel agent I have ever dealt with. They do not fulfill their promises and commitments. Made o effort to fix the mess they created and do not want to resolve it. Left many messages to call back but did not get any replies from them. Stay away from them if you can.

Date of experience: September 25, 2017

From the business

Avail cheap airline tickets to India from USA at Tripbeam, Amazing deals on flight tickets & lowest airfare from major airlines to every Indian destination.


tripbeam.com
Saint Petersburg, FL, United States