TravelUp

Good evening, Jenny.

Thank you so much for the 5-star review!

We’re so glad to hear that you had a great experience and found an excellent price—that’s exactly what we strive to deliver. It means a lot to us that you’d refer friends and family to TravelUp. Personal recommendations are incredibly valuable, and we’re honored to have earned yours.

We also really appreciate your honesty about the review process. We understand that some platforms can make it a bit tedious, and we’re sorry that part took away from the experience. Please know that your feedback is appreciated and helps us continue improving.

Thanks again for choosing TravelUp—we’d love to help you with your next trip, rating or no rating!

Warm regards,
TravelUp.

Good evening, Bryan.

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessionalism you have received from our team. This is not how we conduct business at TravelUp, and further investigations will be carried out regarding this experience.

Please share more at - admin@travelup. Com along with your booking reference number so that we can follow this up internally.

Regards,
TravelUp

Good afternoon, Sally.

Thank you for taking the time to leave us your feedback.

We are glad to hear that the reservation process went smoothly, and that you enjoyed the clean inn and the breakfast offerings.

However, we deeply regret that your experience with certain aspects of the room and service didn’t fully meet your expectations. We truly empathize with the issues you encountered with the lukewarm water, non-functioning coffee maker, and refrigerator, as well as the difficulty with the room sliders. We also understand your frustration with the seating and table cleaning during breakfast.

At TravelUp, we always aim to ensure our customers have a comfortable and seamless stay, and we will certainly pass your feedback along to the property management to address these issues for future guests. Your experience with the receptionist is also concerning, and we will take that into consideration as we continually strive to improve customer service.

Thank you again for your valuable feedback, and we hope that despite these challenges, your overall trip was enjoyable. If you ever need assistance with future bookings, we are always here to help!

Best regards,
TravelUp

Good morning, Mary.

Thank you so much for your 4-star review and for choosing TravelUp for your first booking experience!

We’re thrilled to hear that you found the hotel booking process for Seattle fairly easy—that’s exactly what we aim for.

We appreciate your feedback regarding the billing details on the confirmation. We understand how important it is for everything to be clear, especially when it comes to payments. In most cases, the deposit shown on your confirmation reflects the amount paid at the time of booking, which typically secures your reservation. If it’s marked as “paid in full,” it usually means there’s no further payment required unless specified otherwise (such as local taxes or incidentals at check-in). However, we know the wording can sometimes be a little confusing, so we’re always here to clarify anything.

If you ever have questions about your booking or payment details in the future, please don’t hesitate to reach out. We're here to help every step of the way.

We hope you had a fantastic stay in Seattle and look forward to helping you plan your next trip!

Best regards,
TravelUp.

Good evening, Stevie.

Thank you so much for your kind 5-star review!

We’re delighted to hear that you found our platform easy to use for reservations—that’s exactly the experience we aim to deliver every time.

It’s especially rewarding to know you plan to continue using TravelUp for your future hotel and flight bookings. We truly appreciate your trust and are excited to be your go-to travel partner moving forward.

Thank you again for your support—we’re here whenever you’re ready to plan your next trip!

Best wishes,
TravelUp.

Good evening, Joanne.

Thank you for your feedback, and we're truly sorry to hear about your recent experience.

We completely understand how frustrating it must be to end up with a reservation at a hotel you didn’t intend to book—especially when planning a special trip like one to Cancun.

While we do our very best to make the booking process clear and straightforward, we’d like to kindly clarify that, before any reservation is finalised, our platform provides a full booking summary for review. This includes key details such as the hotel name, location, and pricing. We’re only able to proceed once we receive the customer’s confirmation and consent to finalize the booking.

In this case, we can see that your consent was provided and the reservation was processed accordingly, so there doesn’t appear to be an error on our end. That said, we absolutely understand how these situations can happen—especially when multiple browser tabs are open, which can sometimes cause confusion during the booking process.

Please don’t worry—we’re here to help. We encourage you to reach out to us directly, and we’ll be more than happy to check what options might be available to amend or change your reservation if possible.

Thank you again for bringing this to our attention, and we hope to find a suitable resolution for you.

Best regards,
TravelUp.

Good afternoon, George.

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessionalism you have received from our team. This is not how we conduct business at TravelUp, and further investigations will be carried out regarding this experience.

Please share more at - hotels@travelup. Com along with your booking reference number so that we can follow this up internally.

Regards,
TravelUp

Good afternoon, Randi.

Thank you for your fantastic 5-star review!

We’re thrilled to hear that you had a seamless booking experience with TravelUp and found it easy to book your room. It’s great that you received all the details you needed in your confirmation email as well. We understand how important it is to have everything clearly laid out for a smooth trip.

While we hope you enjoy your upcoming hotel stay, please know that we’re always here to assist if you need anything before or during your trip. If you have any questions or need further support, don’t hesitate to reach out!

Thanks again for choosing TravelUp—we look forward to helping you with your future travel plans!

Best regards,
TravelUp

Good afternoon, Lori.

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you experienced with your booking, and we truly empathise with the frustration this situation has caused.

At TravelUp, we strive to ensure that our customers have a seamless and stress-free travel experience, and we’re deeply sorry that we couldn’t meet your expectations this time. Unfortunately, as a third-party provider, our role is to facilitate the booking process and ensure everything is in place for your stay. Once the booking is confirmed, the ability to modify or cancel rests with the hotel itself.

When you reached out regarding changing your stay, we contacted the hotel directly to discuss your request. However, they clearly informed us that they could not accommodate the date change due to availability issues, as the hotel was fully booked for the dates you needed. We shared this information with you, but we understand this was disappointing, especially since you had chosen the hotel for its convenience.

We sincerely regret that this situation left you in a difficult position, and we understand your frustration. If there is anything we can do to assist or provide further clarification, please feel free to reach out to us.

We value your feedback and will continue to work hard to improve our service for all our customers.

Warm regards,
TravelUp

Good morning, Marcos.

Thank you so much for the 5-star review!

We’re delighted to hear that you found our service to be good and that we offered one of the best prices compared to other sites. Providing great value and a smooth booking experience is exactly what we strive for at TravelUp, so it’s fantastic to know we delivered on both fronts.

It means a lot to us that you’d recommend our service to others—that’s one of the highest compliments we can receive. And knowing you’ll be using us again truly makes our day!

We look forward to helping you with your next trip and making your travel planning just as easy and rewarding.

Best wishes,
TravelUp.

Good afternoon, Marie.

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessionalism you have received from our team. This is not how we conduct business at TravelUp, and further investigations will be carried out regarding this experience.

Please share more at - Hotels@travelup. Com along with your booking reference number so that we can follow this up internally.

Regards,
TravelUp

Good afternoon, Joseph.

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessionalism you have received from our team. This is not how we conduct business at TravelUp, and further investigations will be carried out regarding this experience.

Please share more at - Hotels@travelup. Com along with your booking reference number so that we can follow this up internally.

Regards,
TravelUp

Good afternoon, Farid.

Thank you so much for your fantastic 5-star review!

We’re thrilled to hear that you found a great deal through our mobile platform and that the booking process was smooth and easy for you. Providing our customers with both convenience and competitive prices is what we strive for every day, so it’s wonderful to know we hit the mark.

Regarding your request for confirmation from the hotel—rest assured, your booking details have been sent to the property, and everything should be in place for your stay. If you haven’t already received confirmation directly from the hotel, feel free to reach out to us and we’ll be happy to follow up for you.

We truly appreciate your trust in TravelUp and look forward to helping you with many more successful trips in the future!

Warm regards,
TravelUp

Good morning, Stephen.

Thank you so much for the 5-star review!

We’re really happy to hear that your first experience with TravelUp was a positive one. It’s great to know you found the reservation process easy and our rates discounted and competitive—even when compared with platforms like Trivago.

We work hard to offer great value and a seamless booking experience for both new and returning customers, so it's always encouraging to hear that we're hitting the mark. If there's ever anything you need or if you have any questions along the way, we're just a message away.

Thanks again for giving us a try—we hope to welcome you back for many future bookings!

All the best,
TravelUp.

Good evening, Roberto.

Thank you so much for your wonderful 5-star review!

We’re thrilled to hear that you found the booking process simple and that you received great value on your purchase—that’s exactly the kind of experience we aim to provide every time.

Your recommendation truly means a lot to us. Whether it's a hotel room, a flight, or a full trip itinerary, we're committed to making travel planning easy, affordable, and stress-free for our customers. It's great to know we hit the mark with your booking!

We appreciate you choosing TravelUp and look forward to helping you plan your next adventure.

Warm regards,
TravelUp.

Good morning,

Thank you for the fantastic 5-star review!

We’re so pleased to hear that you secured the best rate for your stay at APA Hotel in Woodbridge, NJ through TravelUp. It’s always great to know that our customers are not only getting competitive prices, but also the peace of mind that comes with a confirmed booking.

We’re glad the hotel was able to confirm everything directly with you—transparency and reliability are a big part of what we aim to deliver with every reservation. Whether you’re booking well in advance or just a couple of days before your stay, we want the process to be smooth and stress-free.

Thanks again for choosing TravelUp—we look forward to helping you with your future travels!

Warm regards,
TravelUp.

Good evening, Jimmy.

Thank you so much for your 5-star review!

We’re thrilled to hear that you found the best price and that the booking process was fast, simple, and completed in under five minutes—exactly the kind of efficient experience we aim to provide.

It’s great to know that all the information was clear throughout the process. We believe that transparency and ease are key when it comes to booking travel, and your feedback reassures us that we’re on the right track.

We truly appreciate you choosing TravelUp and hope to assist you with many more quick and hassle-free bookings in the future!

Best regards,
TravelUp.

Good evening, Carol.

Thank you for the fantastic 5-star review!

We're so glad to hear that everything was clearly laid out during your booking experience. Transparency is incredibly important to us, so it’s great to know that all costs were shown upfront with no surprises.

We’re also happy to hear that you found the prices very good and that your confirmation came through instantly—that’s exactly the smooth, reliable service we strive to provide.

Your recommendation truly means a lot, and we’re grateful you chose TravelUp. We look forward to helping you with your next trip!

Warm regards,
TravelUp.

Good evening, Chitra.

Thank you so much for your kind 5-star review!

We’re thrilled to hear that you had a great experience with TravelUp and that our team was quick and responsive throughout the process.

Providing fast and reliable service is one of our top priorities, so it’s incredibly rewarding to know that we delivered on that for you. Your recommendation means a great deal to us—it’s always an honor to be referred to friends, family, and fellow travelers.

We truly appreciate your support and look forward to helping you with your future travel plans!

Warm regards,
TravelUp.

Good evening, Kevin.

Thank you so much for your wonderful 5-star review!

We’re absolutely delighted to hear that you had such a positive experience with our customer service team. It's great to know we were able to assist you in a meaningful way and help secure the best value for your vacation—that’s exactly the kind of service we strive to deliver.

Your kind words mean a lot to us, and we’re thrilled to hear you would choose to book with us again. We’ll be here whenever you’re ready to start planning your next getaway, and we’ll make sure it’s just as smooth and rewarding as this one.

Thanks again for choosing TravelUp!

Warm regards,
TravelUp.