The customer support and services provided by KLM in my travels from the United States to Europe and back has been outstanding. I will fly KLM international in my future travels, and recommend same to family and friends!
I called, quite shaken as I had just received news that my son had been in a multi-car pile-up and was in the hospital, badly injured. He had just returned from several tours in Afghanistan and I thought I could finally breathe. Ashland spent over an hour as I went back and forth and we finally got the flight booked. She was very sweet and patient oh, much more so than I would have been. Several hours later I realized the multi City flight was booked backward. I panicked, called back, was transferred to three people then cut off. I was sitting in my car shopping when my phone rang and Ashland sweet voice was on the other end. She spent well over another hour working the impossible and performing a miracle for me. She got me a refund on a non-refundable ticket and booked me another multi City flight, scrounged up discounts, and was an absolute pleasure. When it came time to hang up I was a little sad. We chatted for a few minutes and I put her on my daily prayer list forever. You are very blessed to have this young woman, so compassionate and so professional. Give this woman a promotion and a raise! She is asset!
My man Darin Carlson is an awesome person. I called in to book and get a deal for a flight ticket and he helped me get the best deal. I'll definitely recommend. Thank you.
Booked tickets with sherrif. He was amazing with his knowledge and finding the cheapest fare than market.
Suzane was very helpful and extremely professional in helping me plan my mother's vacation. Would highly recommend this company to my friends and relatives.
Overall experience is good. Gaurav is the representative who helped in getting best price and very enthusiastic towards his work and help customer needs.
Working with Neal Smith was a pleasure: he helped a very technically challenged person to achieve her airplane booking. He stayed with me thru the process.
Dear Sarah,
We appreciate your kind words so much. Neal was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.
Kindest regards,
Team Travelopod
Very helpful to provide right details based on situation. He not just helped to find best possible itinerary but gave possible implications of other itinerary options
Agent listens and took care of me. He took My concern under consideration. Made an assessment of my questions, talked to management. Returned my call with positive feedback. Thanks again
Dear Laverne,
Thank you for sharing great feedback! We're glad that we could help you with your query. Thank you for being a valued customer.
Kindest Regards,
Team Travelopod
John was helpful and explained the tickets and options in details... provided multiple dates options and costings that helped me choose well... I believe thank you
Dear Saurav,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
Just beofore couple of weeks my travel to India I could reserve flight ticket for decent price. I highly recommend using Travelopod wihout any hesitation.
Agent brian was very helpful... its was sch a great experience with him. I will look forward for more help from him with the same passion and dedications.
Thnku
Was interacting with Elina. Very very patient in trying to understand my criteria, gave options for the flight and came up with a confirmed and right ticket. Great work.
Dear Hiren,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
Roy Clark was the person I spoke to who got my issues resolved and was able to answer all my questions regarding my Business flight. Very patient and professional. Would rate A undoubtedly..
Before I called I had already looked my flight up online... he allowed me to book the flight that I wanted... he was respectful and understanding and did everything on a timely manner!
Travis was outstanding for booking my flight from Phoenix, AZ to Sacramento, CA. He was prompt, gave me options and assisted me on how to get onto email to do my part. A×
Dear Victoria,
Thank you for taking your time out and rating us. We are committed to provide best services and glad we were able to serve you.
Kindest Regards,
Team Travelopod
Travis provides Excellent service, impeccable professionalism & extremely knowledgeable. Very polite and helpful. I would seek him out again for assistance. VERY SATISFIED.
Dear Anna,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
Allen did a fantastic job. I really appreciate him for his patience in giving me the best deal. The best thing I liked is, the way in which he gave me number of options to choose.
Dear Prashanth a.,
Thank you for your review and kind words. We at Travelopod strive to deliver the highest level of services to all our customers. Allen was extremely happy to help you with your travel needs.
We look forward to being of assistance with your next travel plan.
Kindest regards,
Team Travelopod
Excellent way of attending and solving customer needs thank you very much Mr. Luke thanks again, even in future any body in my circle will need this service we will prefer only you Mr. Luke
Thanks
Booked two Tickets on march 30 with Travelopod for travel on June 30 ( 3 months ahead). Paid $2220. I have paid 150$ more than my friends paid to get this date. They did'nt inform that the last leg of the flight was cancelled. They booked us on 15 hour waiting In India to take next flight.
Last 3 weeks were hell dealing with them. They booked on a flight in India and requested me to pay 160$ for two passengers. Highlight is, the flight they booked wont accept international luggage. They tricked my wife to pay for it. Finally we did'nt pay.
In this whole nonsense, my wife got confused and accepted a new Itenary causing us to loose the premium we paid on March 30 2019.
3 weeks i spent overall 12 hours and travellopod was telling they have the situation in control. They may but they tried to trick us and my wife caught in their trap.
Over all, dont work with Travelopod. 1616 is our number at travelopod. There is another big drama they did on tickets. Another story. Will post in 1 month
Just avoid them and have a piece of mind.
Overview
Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job and best deal. Airlines Ticket Fare DBA of Travelopod ranks 6th among Plane Tickets sites.
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Dear Sherry
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We wish for speedy recovery of your son. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod