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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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Indiana
1 review
0 helpful votes
Follow Nohemi U.
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It was so good to actually talk to someone who understands what we are dealing with and get some ideas of how to work with submission urination.

Date of experience: May 30, 2024
Indiana
1 review
0 helpful votes
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This was a great call with lots of good information and answers to all my questions.

Date of experience: August 1, 2024
Indiana
1 review
0 helpful votes
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This was a delightful call as we compared notes on our dogs and Sally gave me some super ideas for our dogs.

Date of experience: May 30, 2024
Nebraska
1 review
0 helpful votes
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Potty training
March 18, 2021

I am trying to potty train our husky, is it that important that he stays in him crate at night or when we arent working with him I'm having trouble getting him to recognize the difference between the house and outdoors, since he is a husky he should be mostly a outside dog, I've noticed if I leave him out and dknt take potty first he will potty in the house even though he stays outside most the day, so I have to walk him out in the yard to potty before I bring him in, and most the time he wont potty on walks he waits until we get back home

Date of experience: March 18, 2021
GB
1 review
1 helpful vote
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To anyone who is thinking of purchasing mytrainingpet please don't.

I paid a one off 37usd amount and received absolutely nothing except email after email asking you sign up for the training course. Which I already had and paid for.

I had a one off response to one of my many emails to the company saying they would get back to me which they never have... signed by Nancy Richard's.

Using their website... which is terrible... I raised a 'ticket' asking for the dachshund training manual to be sent to me with a screen shot of my bank account showing the payment being taken.

I received no reply to this.

Similarly to another person on this review site I entered the information about 8 times before the Catcha robot check worked. It doesn't work as it should. It really is a terrible website.

I still live in hope the manual will come as I'm desperate to train my puppy and I've paid for it.

However I think this trainmypet website is a scam and I don't advise anyone to use it.

Save your money and time.

Sarah Rodney

Date of experience: May 18, 2020
Nancy R. TrainPetDog Rep
over a year old

Hi Sarah,
Our apologies for all the inconvenience caused.
We haven't received any email from you with the bank account details. Did you email to info@trainpetdog.com? Or did you call our number 001-310-400-6364?
Our sincere apologies again.

I have traced your order for the Dachshund Lovers Membership course. I am emailing you the access credentials.
Do email us to info@trainpetdog.com in case you face any issues.
Thanks
Alyssa Yap
www.TrainPetDog.com

Indiana
1 review
0 helpful votes
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I really, really appreciate all the trainers at EliteDogClub. I know I can get help and talk to someone knowledgeable and understanding when I sign up for a call.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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Emily is very knowledgeable and gave me some great advice regarding training my Boxer puppy

Date of experience: July 30, 2024
Illinois
1 review
0 helpful votes
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Emily is so informative and understanding
June 22, 2024

Emily is so informative and understanding. Her tone and approach is very welcoming and puts you at ease.

Date of experience: June 12, 2024
Indiana
1 review
0 helpful votes
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We love our little boy, but he needs some training and Sally told us how to get going on the biggest problems.

Date of experience: August 22, 2024
North Carolina
1 review
0 helpful votes
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Awesome!
August 8, 2024

Awesome! Many tips and tricks were shared I had not previously heard of!

Date of experience: July 29, 2024
Indiana
1 review
0 helpful votes
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Wow!
June 16, 2024

Wow! I have a lot to work on! But I am so glad to have my questions answered and know how to deal with various situations.

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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Very knowledgeable
January 15, 2024

I am a senior limited finance and their booklet on grooming was very helpful for me to save money with my puppies my best friends

Date of experience: January 15, 2024
Indiana
1 review
0 helpful votes
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Very encouraging to hear of Sally's experiences in the past 18 months with her herding dog and hear that what I am doing will work eventually.

Date of experience: December 7, 2023
Florida
1 review
0 helpful votes
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Very clear on what to expect as we bring home our puppy. Sent me some great resources along with what I am learning in the training course..

Date of experience: November 16, 2023
Colorado
1 review
0 helpful votes
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Train you dog
September 22, 2022

The tips that the trainer gave us during our phone call were very helpful. We have been working with Otto to get him trained.

Date of experience: September 22, 2022
Indiana
2 reviews
0 helpful votes
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I am so excited!
June 8, 2023

I am so excited! I have never thought about doing the two things Sally suggested and can't wait to try them with our dog.

Date of experience: June 8, 2023
Indiana
1 review
0 helpful votes
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This was so helpful
April 19, 2023

This was so helpful. I am glad I signed up for a call. I'm anxious to start working on the things we talked about.

Date of experience: April 19, 2023
Indiana
1 review
0 helpful votes
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Really useful information
August 31, 2023

Really useful information. I am anxious to get started working on floor and leave it with my dog and will buy a car tether tonight!

Date of experience: August 31, 2023
Wisconsin
2 reviews
0 helpful votes
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My dog has gotten bored and is refusing to obey commands, so Sally gave me ways to make them into games. I love that idea!

Date of experience: July 26, 2021
Indiana
1 review
0 helpful votes
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You've reinforced what I was doing and helped me take it a step further to curtail the barking and nipping behavior of my herding dog.

Date of experience: August 13, 2020