The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
This was a great call with lots of good information and answers to all my questions.
I am trying to potty train our husky, is it that important that he stays in him crate at night or when we arent working with him I'm having trouble getting him to recognize the difference between the house and outdoors, since he is a husky he should be mostly a outside dog, I've noticed if I leave him out and dknt take potty first he will potty in the house even though he stays outside most the day, so I have to walk him out in the yard to potty before I bring him in, and most the time he wont potty on walks he waits until we get back home
To anyone who is thinking of purchasing mytrainingpet please don't.
I paid a one off 37usd amount and received absolutely nothing except email after email asking you sign up for the training course. Which I already had and paid for.
I had a one off response to one of my many emails to the company saying they would get back to me which they never have... signed by Nancy Richard's.
Using their website... which is terrible... I raised a 'ticket' asking for the dachshund training manual to be sent to me with a screen shot of my bank account showing the payment being taken.
I received no reply to this.
Similarly to another person on this review site I entered the information about 8 times before the Catcha robot check worked. It doesn't work as it should. It really is a terrible website.
I still live in hope the manual will come as I'm desperate to train my puppy and I've paid for it.
However I think this trainmypet website is a scam and I don't advise anyone to use it.
Save your money and time.
Sarah Rodney
I really, really appreciate all the trainers at EliteDogClub. I know I can get help and talk to someone knowledgeable and understanding when I sign up for a call.
Emily is very knowledgeable and gave me some great advice regarding training my Boxer puppy
Emily is so informative and understanding. Her tone and approach is very welcoming and puts you at ease.
We love our little boy, but he needs some training and Sally told us how to get going on the biggest problems.
Wow! I have a lot to work on! But I am so glad to have my questions answered and know how to deal with various situations.
I am a senior limited finance and their booklet on grooming was very helpful for me to save money with my puppies my best friends
Very encouraging to hear of Sally's experiences in the past 18 months with her herding dog and hear that what I am doing will work eventually.
Very clear on what to expect as we bring home our puppy. Sent me some great resources along with what I am learning in the training course..
The tips that the trainer gave us during our phone call were very helpful. We have been working with Otto to get him trained.
I am so excited! I have never thought about doing the two things Sally suggested and can't wait to try them with our dog.
This was so helpful. I am glad I signed up for a call. I'm anxious to start working on the things we talked about.
Really useful information. I am anxious to get started working on floor and leave it with my dog and will buy a car tether tonight!
You've reinforced what I was doing and helped me take it a step further to curtail the barking and nipping behavior of my herding dog.
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy
Hi Sarah,
Our apologies for all the inconvenience caused.
We haven't received any email from you with the bank account details. Did you email to info@trainpetdog.com? Or did you call our number 001-310-400-6364?
Our sincere apologies again.
I have traced your order for the Dachshund Lovers Membership course. I am emailing you the access credentials.
Do email us to info@trainpetdog.com in case you face any issues.
Thanks
Alyssa Yap
www.TrainPetDog.com