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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days
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How would you rate TrainPetDog?
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North Carolina
1 review
51 helpful votes
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Glad I Didn't Join
March 4, 2015

I, like so many others, was sucked into the cute little cartoon video with the cute little Abby Chihuahua being a bad puppy and her owner at her wits end dealing with animal control threatening to take poor Abby away if she doesn't get trained. I was thisclose to signing up for the $37.00, only by midnight, offer and the guarantee of a 120 day money back guarantee plus the elite club and the free calls with trainers and vets etc. Before I entered my credit card number I thought twice and decided to see if the lovely Nancy Richards had any reviews of success to make sure I wasn't getting something I didn't want and then I found this site as well as many others not boasting about the site but instead bewaring people about the site. It's a shame because people who are sucked in by that adorable cartoon video and don't check for reviews before joining are going to be left holding nothing but a big bag of dog poo. That's not right. I'm reporting this site on Yelp! And to the better business bureau to get it shut down asap. It kills me that the adorable Nancy has been at this since 2007 and it's now 2015 and she's still at it. Wow! That's all I can say and a debt if gratitude for the warnings. Stay away from this site if you value your money.

Date of experience: March 4, 2015
Indiana
1 review
0 helpful votes
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We feel encouraged to keep doing what we are doing and be patient.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Complete RipOff
February 22, 2022

I paid $67. For the TPD training program. But I can not get *******@NancyRichards to send me the link (or whatever I need) to download the dog training program. And begin trainning my puppy.
I have requested the link at least 6 times.
I paid through PayPal and know the payment cleared, I have the receipt. I am only postiing here because I feel I have no otrher choice to get the attention I need.

Date of experience: January 23, 2022
Indiana
1 review
0 helpful votes
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I got lots of good information and tips from Sally during our call.

Date of experience: August 8, 2024
Colorado
1 review
15 helpful votes
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Signed up for free news letter, was billed $5 and paid via PayPal. Received complete crap. Clicked on unsubscribe. PayPal, which I used to pay the $5, was billed and paid them $37 from my bank account, to reocurr monthly. I did not authorize this. Not sure what to do. If this isn't fraud I don't know what is. DO NOT HAVE ANYTHING TO DO WITH THESE PEOPLE!

Date of experience: September 3, 2012
California
1 review
3 helpful votes
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DO NOT BUY FROM HER THIS IS A HUGE SCAM I HAVE TRIED TO SEND EMAILS AND DISCONTINUE THIS AFTER THE TRIAL I AM POSTING ON ALL SOCIAL MEDIA THIS IS AWFUL IT IS ALL OVER THE INTERNET IT IS A SCAM THIS IS CAUSING ME TO CANCEL MY BANK CARD FOR ACTION AS THEY CHARGE FROM CYPRESS FROM INDIA AND NO NUMBER TO REACH THESE THEIFS!

Date of experience: June 25, 2018
Nancy R. TrainPetDog Rep
over a year old

Our phone number, email contact and ticketing link are clearly mentioned in our website. https://www.trainpetdog.com/contact-us.html. Anyone contacting us gets prompt refund. Its easy to post comments here - even without trying to get in touch with us.

Indiana
1 review
0 helpful votes
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I feel better about our rescued Goldendoodle and will write down when he actually potties so I know his schedule. Great idea!

Date of experience: August 15, 2024
Indiana
1 review
0 helpful votes
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I didn't really appreciate the trainer telling me I was provoking my dog and shouldn't be putting my hands in her food or petting her while she was eating.

Date of experience: October 27, 2020
Indiana
1 review
0 helpful votes
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I see that I created my own problems with my dog's housetraining. I'm upset with what Sally told me, but only because I realize all the things I have done wrong and now have to re-train my puppy.

Date of experience: January 19, 2023
Australia
1 review
22 helpful votes
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Scam!, I tryed claiming training for different dogs and nancy claims to be the president to each breed, very convincing but on the video I noticed they never draw the actual breed

Date of experience: March 3, 2014
Indiana
1 review
0 helpful votes
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This was super helpful and encouraging
August 11, 2024

This was super helpful and encouraging - so glad I was able to get the call.

Date of experience: August 1, 2024
Hawaii
1 review
0 helpful votes
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I'm glad I signed up for a call. The 2 times I spoke to a trainer about 2 problem behaviors were the most impactful part of this. I can't say anything else I read was.

Date of experience: July 9, 2021

I'm glad I signed up for a call. The 2 times I spoke to a trainer about 2 problem behaviors were the most impactful part of this. I can't say anything else I read was.

Date of experience: July 9, 2021

I'm glad I signed up for a call
May 15, 2021
Previous review

I'm glad I signed up for a call.

Date of experience: May 15, 2021
Colorado
2 reviews
0 helpful votes
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NI NI PART 1
March 28, 2021
Updated review

THOMAS THE TRAINER WAS VERY HELPFUL IN COVERING THE PROBLEMS WE WERE (ARE) HAVING WITH OUR DOG.
HE GAVE SUGGESTIONS AND WE WILL SEE IF THE PROBLEMS DISAPPEAR. WE ARE LOOKING FORWARD TO OUR NEXT CALL WITH HIM.
DAVE SCHENWAR

Date of experience: March 28, 2021

The call was very helpful, especially going over what...
March 27, 2021
Previous review

The call was very helpful, especially going over what my dog might be thinking.

Date of experience: March 27, 2021
Indiana
2 reviews
0 helpful votes
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Bernese Mountain Dog
January 5, 2023

WARNING TO ALL READING THIS REVIEW
Do not purchase anything from this website it is a SCAM theyutge you to purchase a book from them and as soon as they get your payment you never get the book and you will be unable to make contact. Very BAD EXPERIENCE

Date of experience: December 6, 2022
Nancy R. TrainPetDog Rep
over a year old

We are very sorry to learn about your experience Jim. Can you please email us to info@trainpetdog.com so we can resolve the issue?

Canada
1 review
13 helpful votes
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I bought one of their books which is fine... Really disliked how they give you the "free" Elite Dog Club for one month then automatically charge your card $37 a month after. I went on there anyways to check it out while it was free for me. Personally it wasn't something I would pay $37 a month for so I canceled the subscription before they billed me. During the 2nd step of the 3 step process to cancel they offered me a ONE TIME FEE OF $37 TO HAVE A LIFETIME MEMBERSHIP! This upsets me because I'm sure there are people that enjoy this site and these poor loyal customers are being taken advantage of.

Date of experience: February 9, 2019
Canada
2 reviews
10 helpful votes
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TPD(train pet dog) works
October 19, 2020

The tips I have received concerning Sable(Labrador retriever) have been great. She is doing awesome. I wish I could afford the program. It's quite reasonably priced but I have not worked since Covid.

Date of experience: October 19, 2020
Bhutan
1 review
0 helpful votes
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Training my new pup
October 10, 2020

It's been more than a week I brought my new puppy home and almost five days subscribing to train pet and I've noticed a lot of difference in the way I train my pup.

Date of experience: October 10, 2020
Charles S.
California
1 review
0 helpful votes
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Thank you for your tips for helping me to train a new bichon. She is doing good and they are helping me. I really appreciate any tips I get. Thank you very much.Freda.( Ireland. )

Date of experience: June 9, 2020
Indiana
1 review
0 helpful votes
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I really didn't know what to expect, but Sally was very good to listen to my ramblings and then give me a direction for training.

Date of experience: May 23, 2024
Indiana
1 review
0 helpful votes
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I appreciated the call, but I had already talked to a trainer this week and I don't have my puppy yet. I don't understand how I got on Sally's list when I'd already had a call.

Date of experience: March 30, 2023