TradesyReviews 9,838

Really disappointed with Tradesy return policy, recently I sold an item brand new with tag a week ago, now I got return notification from Tradesy ( return back to me due to price above fair price) omg, i just got my item return and I just realized that buyer used couple days and tag has been removed, etc, I can't believe this, return my item not original condition, I even can't resell it for NWT, really disappointed of Tradesy return policy! This company makes me scared to trust!
Stay away!

Horrible experience, the seller sent a totally different items than the one on the pictures and on top of that this company refused to return my money and just gave me a store credit to obligate me to continue buying from them. Buyers beware, even tho according to their policy they will return your money if you don't receive what you order, they don't honor what they say and keep your money no matter what. Communication with them is terrible they ignore your messages and they magically reply when you decided to use the stupid credit store for not loosing your money, simply saying that because you used part of your credit they cannot return your money any more... scammers!

The site has a tremendous amount of items, but despite your filter settings, some items that do NOT fit the description get through. Also, you cannot filter by gender. Be that as it may, there is no shortage of bags to look at. The prices range wildly, but so do the conditions of the bags. Buyer beware, though, my Seller used very "cleaned up" pictures, and a description that made the item seem better than it was in reality. Thankfully, Tradesy has an easy return system. I am a person of integrity, but not all Buyers are like that, so I can totally see this system of return being used, and hurting a Seller, though; just thought I should mention that.

I had my first sale on Tradesy April 2015, so I have been on for a while now. In that time, I have had 2 previous return requests. One for fit in 2015 and another for supposedly damaged, but it was sent back to Tradesy for review and deemed not damaged. The items returned for fit was kept by Tradesy as originally advertised. I had been happily selling along since. Until this month where something has changed. In the last 3 weeks, I have had 3 items returned to me. One pair of pants, supposedly for fit, a pair of high heels just came back and I just now got a message about a third, a pair of boots. The pants I was told was returned to me and not kept because they were sold under $150. Um, I don't remember that being an issue. They were sold for $110. The two shoes I am being told is that I priced above Market Value. Um, who is to determine MP? How often does it change? How am I to keep up with it? If a buyer pays for it at my selling price, itsn't that MP? This seems like nothing more than a way for Tradesy to snake out of their original terms of they take possession of the item and me the seller gets to keep my funds and move on unless I made a mistake. I don't have time/money to be an online dressing room. I am selling a few items from my home as a small reseller business, not a multi-billion dollar brick/mortar with online site competitor. I came to Tradesy and spent time and watched and said nothing at my Fees were raised (Used to be less than 10% in fees; now over 19%!) because of what I thought were great terms. Now I feel I need to walk away because it is too risky. I was also shipping on my own because I thought it was better customer service vs the buyer waiting days for me to get their packing supplies and then waiting for delivery, and now I am out over $50 in shipping these 3 items and I am terrified my last few sales are gonna be coming back as well. Upsetting day

This was my first-time purchasing items on Tradesy, I was unsure what to expect. When I received my items, they were exactly as it appeared in the pictures and the quality of items were authentic with new tags. The sellers sent items within the time frame they said that I would receive. Packages were packed very professional. I feel very confident purchasing high end items from sellers involved with Tradesy. This is an AWESOME site to shop on and I will purchase again from Tradesy and refer my friends and family.

Tradesy seems like a great place to sell... they say they will take back returns and resell for you, allowing you to keep your earnings from a sale. However they always have an excuse not to take a return, this has been a big problem recently, and allows buyers to take the 4 day return window, wear the item, and return it or claim it was inaccurately listed. If Tradesy won't follow through on their promise to take returns for you, they offer nothing that every other selling site offers... except higher fees.

Tradesy is one of the best sites I have found to shop on. It has great choices of quality items at great prices. They also have discount sales off and on. This site is very professionally run & I feel confident purchasing high end items from the ones involved with Tradesy The pictures & descriptive information is very helpful in letting you know everything about the items available. I also like that you can (Save) pictures of favorite items to view later. It's the most amazing site & I feel confident in referring Tradesy to anyone who loves shopping on line & who loves quality items at great prices.

I bought a used Louis Vuitton purse off of Tradesy & after about 10 days one strap & an interior feature broke. I've had other LV purses/accessories for years without issues; I care for my products. This one was on the verge of breakage when it was sold to me but did not say so in the description. Tradesy would not allow a refund or trade because it was past 4 days but would allow me to re-list it. Wow, not only do they not care about their customers but they want us to pass on BAD MERCHANDISE for their benefit.

PSA: *******@Tradesy at all cost! It has gotten worse than Craigslist (and that says something). Some of you know, i am a bit obsessed with collecting wristwatches, and have been buying/selling them for fun on #Tradesy for a few years (as well as other websites). The main reason i chose to use their service was because they promise seller protection. After 2 years of using them, i was scammed by somebody (still not sure if Tradesy messed up or the buyer), but long story short, the buyer returned the watch to Tradesy (who then promptly decided to withdraw substantial money from my bank account (without informing me: reason sited: your listing was not properly described). The person (or Tradesy) clearly, took the watch bracelets, and sent back the watch to me in non-working order. Tradesy then explained that they have no proof of what i sent, or how accurately i described it, and there is discrepancy between the heading, text and pictures. After taking 19% commission for 2 years +3% for convenience fee and making at least 3k of me, when it comes to protect the sellers (based on who your whole business is based), you choose to just cop out? They offered to send me "40 dollars" after somebody had broken the watch and stole the bracelet... If you are ever looking to sell something that costs more than 40 dollars on their platform, don't. They don't care about their customers, and offer no real protection. Even when i send the VIDEO/PICTURES of what i provided, they still don't care? I am not sure how a business like this can survive, but at least don't risk getting scammed and avoid at all cost. This is the first time since Facebook was created, i post a message like this to warn people, but please, be careful and tell your friends. Don't buy / sell on there, since there is NO actual protection. PLEASE SHARE with your network - companies should NOT be allowed to miss treat the customers who keep them in business.

I have a GOYARD designer handbag it's 1000% percent authentic I had it inspected prior to purchase it's brand new never used sold it to a buyer on this site waited 2 weeks now it has been flagged as a fake designer bag and funds returned to buyer. I have no idea where my $2000. 00 designer bag is and I'm freaking out. No response from Tradesy or the buyer. Im worried this buyer switched out my handbag and is now returning a fake. Something is seriously wrong with this situation I'm stuck in. Completely unfair to the seller!

I am writing this as a #warning to anyone that wants to purchase high priced items on this *******@tradesy
I recently order two pairs of Christian Louboutin Shoes from 2 different sellers under 1 transaction. The first seller was quick to confirm sale and shipped the item within 2 days. The second seller never confirmed her order and responded 2 days after the sale to inform me that the shoes were not in her possession! She needed to obtain them and would not be shipping for another week! Leaving my $ in limbo!
I requested she cancel order 3 different times and she never responded to my request.
I reached out to customer service to be told that unfortunately there is nothing they could do and that I would have to wait to receive shoes and re-list them.
I was floored by this response and I really do not understand how this is possible considering they have the sellers comments confirming she is an incompetent and deceitful seller. The shoes are not even in her possession and in fact she admitted to me that her friend had them and was using them, so my shipment was going to be delayed. I am shocked at how horrible Tradesy treats their customers and I am removing my listings as a seller... I just wanted to share my story as a warning to anyone that is considering purchasing through this site.#buyerbeware.