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Lauren S.

Contributor Level

Total Points
87

1 Review by Lauren

  • Tradesy

4/29/19

I had my first sale on Tradesy April 2015, so I have been on for a while now. In that time, I have had 2 previous return requests. One for fit in 2015 and another for supposedly damaged, but it was sent back to Tradesy for review and deemed not damaged. The items returned for fit was kept by Tradesy as originally advertised. I had been happily selling along since. Until this month where something has changed. In the last 3 weeks, I have had 3 items returned to me. One pair of pants, supposedly for fit, a pair of high heels just came back and I just now got a message about a third, a pair of boots. The pants I was told was returned to me and not kept because they were sold under $150. Um, I don't remember that being an issue. They were sold for $110. The two shoes I am being told is that I priced above Market Value. Um, who is to determine MP? How often does it change? How am I to keep up with it? If a buyer pays for it at my selling price, itsn't that MP? This seems like nothing more than a way for Tradesy to snake out of their original terms of they take possession of the item and me the seller gets to keep my funds and move on unless I made a mistake. I don't have time/money to be an online dressing room. I am selling a few items from my home as a small reseller business, not a multi-billion dollar brick/mortar with online site competitor. I came to Tradesy and spent time and watched and said nothing at my Fees were raised (Used to be less than 10% in fees; now over 19%!) because of what I thought were great terms. Now I feel I need to walk away because it is too risky. I was also shipping on my own because I thought it was better customer service vs the buyer waiting days for me to get their packing supplies and then waiting for delivery, and now I am out over $50 in shipping these 3 items and I am terrified my last few sales are gonna be coming back as well. Upsetting day

Lauren Has Earned 7 Votes

Lauren S.'s review of Tradesy earned 7 Very Helpful votes

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