TradesyReviews 9,838
Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great experience from purchase to receipt of my handbag. Received exactly one week from date of purchase.
Quick and easy. Shoes as described. I'm very pleased with my purchase
Finally after a few years I found my shoes again. They fit beautifully.
Only delay was the US Post Office. Not the seller's fault.
Ring is beautiful - better than I expected! Thank You!
Hello, my experience was not good this go round. Not sure what delayed this process. Respectfully, Kariymah Walker
Fast delivery and just as described! I'm very happy thank you!
Positive experience. The item arrived in a timely manner and in great condition!
Much better than expected. The item is in great shape and condition.
The shippment and delivery were on time with all the necesary precautions.
Fast and great communication definitely would recommend
I received my order and the bag looks great - thank you!
The item took a long time to ship and was snagged.
Hi Chris,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am so sorry you were not aware of this before. I also do apologize for any delays in shipping as well
In addition, if there’s anything you’d like to share that would help make your Tradesy experience better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.
To us, your feedback is everything, we’d love to hear from you.
Fast delivery loved the watch it was exactly as described. Thank you!
Item was exactly as described and the packaging was perfect. Shipping was a bit slower than expected. Nonetheless, I am happy with my purchase and will continue to shop with Tradesy.
Item arrived on-time. Item as described. Item packaged well.
I love the professional. Having the option to return an item after receiving it, makes it a great shopping experience
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kariymah,
I hope this message finds you well, and that you're staying healthy and safe during this time. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
After review, I see that your order took a bit longer than normal - we're sorry for the inconvenience this has caused you. I know first-hand how frustrating it is to wait for a package to arrive, especially after a few days have surpassed.
In the future, please know that you can always contact us at 844-988-7233, Monday-Friday from 8AM-1PM PST, and any of our friendly specialists would be more than happy to reach out to your seller for an update. Additionally, you can write in at team@tradesy.com and we'll respond as soon as we can.
I hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I want to do everything I can to make each experience worthy of your best possible rating!