TradesyReviews 9,838
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Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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Spotted these gorgeous pants on Pinterest and was able to find my size on Tradesy! Arrived in great condition and just as described.
I ordered what I thought was a Teddy Blake bag, but it turned out to be a Buti Pelleterie bag with the Teddy Blake label inside. Perhaps, it was a vintage Teddy Blake, but I felt it was a knock off. I returned it and currently waiting for the credit with future Tradesy purchases. I financed it through Affirm and will have to pay toward future credit purchases. I would prefer a cash refund instead.
Came as described but looks great barely can see any of it
Great delivery time and great customer service if I need anything in the future I will definitely use tradesy again
The product is in the exact same condition as described on the post and the seller was super prompt to mail the shoes to me, not to mention that the seller was very polite and adjusted the price per my request! They're cute and will be perfect to wear to the office during the summer months!
Excellent! Delivery was fast! Arrived in good condition.
It is definitely not "Like New", you can see the it has many more wears.
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
I noticed you have filed a misrepresentation claim for the Dolce&Gabbana bracelet, once we receive the item at our Tradesy HQ our Returns team will be able to review the return.
If there's anything else you need in the meantime, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
Received item really quick. Shoes were in excellent shape and came within two days.
Great! I ordered and got my product on time. The dress is exactly what the description said it was.
Item was received in a timely fashion and was accurately described.
I received my blazer in wonderful condition. The seller sent a very nice thank you card with an added gift! I had a wonderful experience
Tradesy is good about authentication and making sure everything is legit before allowing sellers to ship.
Shoes delivered within a few days of my order and are exactly as described by the seller, I'm very happy with my purchase.
My first Tradesy purchase and definitely not my last. Fast shipment and beautiful bag.
No issues with seller whatsoever, quick shipping. The only thing I would say is a size small is really like an xxxxxs. Guess I'll have to drop the covid weight lol
Hi Steph,
We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with the seller! We are so sorry the item you received was much smaller than expected.
Our sizing chart is an estimation, and unfortunately, the conversion can be so different between each brand - especially with some European brands. So, I always recommend reaching out to the seller beforehand if you have sizing concerns.
If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
Great and on time. Communication was nice timely & straight to the point. Glasses are cool
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.
We're so sorry to hear about your authenticity concerns regarding your order - Do know that while we have a strict 4-day timeframe for returns, if you feel the item has been misrepresented you do have the option to request your return as a misrepresentation claim.
If our returns team finds the item to be misrepresented you will be refunded to your original payment source.
If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!