TradesyReviews 9,838
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Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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Good looking shoes for better price! Super excited to wear. Big Valentino fan!
My friend and I were able to easily find exactly what I was looking for. Appreciated the ease we were able to do that.
I easily found exactly what I was looking for.
Have to give 5* Very good communication wallet was in excellent condition. I fully recommend Sitejabber as a Tradesy seller.
I was not happy with my first experience purchasing an item from Tradesy. Seller listed the item as new with tags but the item was not new at all. There was no description on the handbag regarding the conditions. Stains were on the handbags and it looks like it was used multiple times. The bag is in nice condition but not new. It does make me question how reliable the description are on my future purchase on Tradesy.
The seller did meet the timeline listed on the Tradesy website and seller was responsive.
This is one of my favorite dresses. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. I got this Jay Godfrey dress in red for $30 and I love it. When I found it in a smaller more fitting size and black, I've kept my eye on it.
The dress is perfect, fits beautifully! Though I think the value isn't the price I paid, it is still a good deal for one of my favorites.
Received the skirt very quickly and it was just as described.
Tradesy rocks. From the shopping experience to the purchasing, to the delivery. Everything always goes so smoothly!
Seller communicated well and often. My item was even better than described. Highly recommend this seller and appreciate the positive experience.
Great blouse fast delivery too. Thank you so much!
Item better than described! It arrived in 4 days. Seller very responsive. Coupon code was a bonus!
Seller was very helpful and responded to messages very quickly. Item is just as described and shipped very quickly! Thank you!
I bought the shoe because I was looking for a US size 11. The shoe was labeled as US size 11 and EU 41 which is a false conversion.
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
Our sizing chart is an approximation, and unfortunately, the conversion can be so different between each brand - especially with some European sizes. So, I always recommend reaching out to the seller beforehand if you have sizing to confirm sizing.
If there is anything further we can do to help make this experience better, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
Item exactly as pictured. Great service! Love my new CL shoes
Such a win when you get your hands on gently used, like new items and they actually do look like new.
Great! Fast shipping from seller. Would buy from Tradesy again. Thank you again for your speedy shipping and great customer service.
Shipping took a while but product looks great and is exactly as expected.
All is good and pleased with my order. This is a birthday gift to myself and was looking for this item for quite sometime as it was sold out everywhere. Happy Birthday to me
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am so sorry you were not aware of this before.
In addition, if there’s anything you’d like to share that would help make your Tradesy experience better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.
To us, your feedback is everything, we’d love to hear from you.