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Tradesy
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TradesyReviews 9,838

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Great Shoes!
April 1, 2021

Thank you for the great value on my favorite shoes!

Date of experience: April 1, 2021
Texas
1 review
0 helpful votes
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Christian Dior Shoes
May 1, 2021

The shoes arrived loose in a plastic shipping sleeve - they were most likely beat up a bit during the shipping process because of this.

Date of experience: April 1, 2021
dev o. — Tradesy Rep
over a year old

Hi Caroline,

Thank you so much for providing this feedback!

We apologize if the item you purchased arrived in the packaging you were not expecting. Do know that if an item comes damaged from transit, we are able to open a claim with USPS regarding this issue. I sincerely apologize for the inconvenience this has caused you. We continuously strive to provide you with excellent service and are sorry to have let you down.

In addition, if there’s anything you’d like to share that would help make your Tradesy experience
Even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything, we’d love to hear from you.

Indiana
1 review
0 helpful votes
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Good! My experience was very good as a new customer. It was very easy to make an order and it came on time. Thank you! Thanks

Date of experience: March 31, 2021

Good
March 27, 2021
Previous review

Good

Date of experience: March 27, 2021
California
1 review
0 helpful votes
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Fantastic
March 31, 2021

Beautifully wrapped with a professional looking touch.
The item was good, however the safety clip, that deters theft was still attached. That was difficult.
It would have been 5 stars if the thief clip wasnt on the garment.

Date of experience: March 31, 2021
Arizona
1 review
0 helpful votes
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Perfect!
April 5, 2021

I appreciate their correspondence and that my dress was delivered sooner than expected! Great!

Date of experience: March 31, 2021
New York
1 review
0 helpful votes
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My NEW Michael Kors Jacket
March 31, 2021
Updated review

Great experience with the seller, very friendly and helpful. Very pleased with my purchase.

Date of experience: March 31, 2021

Very easy to place order!
March 25, 2021
Previous review

Very easy to place order!

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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Great company!
March 31, 2021
Updated review

I love the range of dress styles and the availability of real-life photos! The search parameters helped me narrow down my choices to a manageable size.

Date of experience: March 31, 2021

I love the range of dress styles and photos!
March 27, 2021
Previous review

I love the range of dress styles and photos!

Date of experience: March 27, 2021
Texas
1 review
0 helpful votes
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Loved it!
April 5, 2021

Loved it! Wonderful experience I love shopping with Tradesy!

Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
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First time perfection!
March 31, 2021
Updated review

Nice site. Great seller. No experience with name brand anything but it appears due diligence is a constant

Date of experience: March 31, 2021

Hopefully it's legit
March 20, 2021
Previous review

Hopefully it's legit. Nice site

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
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Long time wish list
April 5, 2021

Loved these shoes years ago. Can't believe I found them again. Perfect condition never worn!

Date of experience: March 31, 2021
Connecticut
2 reviews
0 helpful votes
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Shopping at Tradesy was a positive experience and I received my item very quickly.

Date of experience: March 31, 2021
Idaho
1 review
0 helpful votes
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Nice
March 31, 2021

My first order was seamless! Purchased, received in less than a week! Also seller delivered a great looking bag in great condition!

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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Excellent purchase!
March 31, 2021

Love my new bag, exactly what's on the picture and description! And I love how fast the shipping was! Overall it was a good experience buying from Shannon Jean and Tradesy. :)

Date of experience: March 31, 2021
Michigan
1 review
0 helpful votes
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Great experience on product and product delivery.
I recommend to buy

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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On time delivery
March 31, 2021

Excellent, great communication with the seller, nice packaging

Date of experience: March 31, 2021
Florida
1 review
0 helpful votes
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Love it
March 31, 2021

Love my new bag it's bigger than I thought and that's a bonus

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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Quality Handbag
April 5, 2021

Item was delivered in a timely matter and in excellent quality!

Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
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Shoes!
March 31, 2021

Great purchase! Seller was very nice and responded to all inquiries prior to my purchase!

Date of experience: March 31, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent service
March 31, 2021

I received a hand-written note from the seller with a chapstick and sticker, which was such a wonderful surprise and I love the skirt.

Date of experience: March 31, 2021
Oregon
1 review
0 helpful votes
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It's the accuracy for me
March 31, 2021

Easy. Effortless. Accurate. Safe delivery. I will definitely order again

Date of experience: March 31, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163