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The company's reputation is mixed, with notable strengths in product selection and knowledgeable staff, particularly in-store. Customers appreciate the variety of toys and items available, which are often hard to find elsewhere. However, significant concerns arise regarding customer service, particularly related to shipping delays, poor communication, and inflexible return policies. Many customers report frustrations with damaged items, unfulfilled orders, and a lack of timely support. Overall, while the company offers a diverse range of products, its customer service practices and fulfillment reliability require substantial improvement to enhance customer satisfaction.
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I used to love coming here and playing :D Now I grew up, but will totally take my kids there.
Loved it as a child and now my sister's kids love it:-)
It is exceptible but toooooo high pricesWarmer temperatures and an abundance of water have a tendency to speed up the formation of soil, in some cases rather dramatically. Whereas cooler temperatures and less precipitation slow down soil formation.
Warmer temperatures and an abundance of water have a tendency to speed up the formation of soil, in some cases rather dramatically. Whereas cooler temperatures and less precipitation slow down soil formation.
Warmer temperatures and an abundance of water have a tendency to speed up the formation of soil, in some cases rather dramatically. Whereas cooler temperatures and less precipitation slow down soil formation.
Warmer temperatures and an abundance of water have a tendency to speed up the formation of soil, in some cases rather dramatically. Whereas cooler temperatures and less precipitation slow down soil formation.
This place has gotten increasingly bad to shop in over the past 10 years. I have quite a few nephews that I pick up toys from. It isn't fun to come here for anymore.
I have 4 grandchildren who live on the west coast so this is my go to website for birthday and Christmas gifts. The first year he moved there I bought their gifts locally and it cost me over $50 to ship them there via US postal service. Now I have Toys R Us ship directly to my son's home so that saves me on US postal rates. Plus if you spend a certain amount shipping is usually free. I have never had a problem with their service. I highly recommend them
Great selection, not always the best prices, so check around first. Some items are exclusively theirs, then you are stuck. Shipping is a bit on the high side (in my opinion), but if you are close to a store, it ships there for free!
It was my dad's birthday and I don't know what to give him. I dropped by Toys R Us to look for gifts for my nephew and saw these awesome trains and decided to get them for my father. It made him really happy since he loves trains. So for father's day, I'm coming back for a set of Legos since he also loves those. When looking for toys for either boys or girls, both young and young-at-heart, I always go to Toys R Us.
Great toy shop, store near me need to train their staff better. Great for adult toys too!
Great selection of toys and things, but nothing great to really stimulate kids. Like do it yourself crafts or science kits. Good place for plastic type bikes, butterfly nets, plastic musical instruments.
I like buying toys for my nieces and nephews here!
I have ordered from them 3 times and each time I get a phone call telling me that they have mixed up something or other.
But in the end they some how get it all straight.
Luck to find a good stuff here and purchase it for sale. Yay!
I order a doll few days back. They said I'll get my order in 7 working days. But I received my order with 4 days and I love the "Doll" because I wasn't expected they will deliver with the such an amazing quality. One more thing I got discount on my order too. Thank you for this kindness.
I don't think you can beat TRU, I went into my local store a few weeks ago and they were out of stock on something I needed for Xmas. I asked a staff member Sally who was so helpful they offered to order it from another store for me. When it arrived however it had a damaged box, I'd already paid but I had a decent £5 off refunded to me. Excellent service Thanks you Sally and Mike
Envoi rapide, avantages certains lors de vos commandes si vous possédez la carte du magasin, je recommande
I buy my baby shower gifts here because you get those one of a kind items for real good deals and the moms to be love them! You cannot go wrong at this place.
Overseas-made crap that is dangerous for kids of any age.
The Tonka truck power wheels toy we bought our two year old for Christmas was a big hit. Just a tip though, the low and high gear shifter is on the dash therefor the child can put it into high gear whenever they want. Personally I think high is way too fast for a two year old, at least for now. So, even though he loves the truck, we have to run along side him b/c once he shoves it into high gear you can't be sure he isn't going to go where he isn't supposed to or be able to turn in time. Overall it was easy to assemble and appears to be well constructed. Should be for $349!
Although Toys R us is quite expensive, they have pretty much any toy you are looking for, so this is a huge selling point of the site and company, it has been around forever and they are a huge household name.
Answer: I thought I'd get a birthday present for my granddaughter shipped and toys r us is local. So much for that idea. They have lost a customer permanently.
Answer: Impossible basically. The wait time is 45+ minutes... for a toy store. The order number they provided is rejected. Super frustrating.