Total Sports Shop

I bought a kit for my son for his Birthday, 3 weeks before, it arrived about 6 weeks after. Everytime i contacted the company i got sarcastic standard form letter rsponse stating that it says clearly on their website how long it takes. Well if you call clearly having to be redirected from the main web page twice before you can read up on this then yes. When the kit arrived io know it says replica but dont take the p155, it has no collar on it, just a folded floppy bit of material, 30 degree wash FIRST ONE AT THAT, the number on the back had wrinkled, wash 2,30% of the lettering had peeled off, wash 3, well put it this way i bought him another kit. Absolute rip off, my most stupid purchase online ever.

A COMPANY TO BE AVOIDED!
I purchased a kids football kit, it did't arrive, I chased, they said they'd send another out, that didn't arrive either, 6 weeks after my first order. I emailed for a refund, they ignored my request. They have no telephone number to ring them. I ended up contacting my bank who refunded me.

I am sorry I had to give it 1 star to post this review but it is not worth any stars rubbish.
I am sorry to say but all these reviews on here stating that they have received fast and great service with total sports MUST be working for the company!
As this is the worst site I have ever ordered from and would not recommend anyone bother ordering from this company.
I ordered a kit for my son's Birthday (3rd July), I placed my order on the 23rd June in plenty of time I thought, but no 4 weeks on I still have no kit. Like many other people on here I have contacted them via e-mail many times and all I get is to read the website for delivery times. This is now taking the p**s! I have asked for a contact number but they don't reply.
I really need to get a refund and if this isn't done I will be taking this further!
I don't know how they are still in business?

DO NOT BUY FROM THIS SITE! Fake kits that are very poor quality and take ages to arrive. The kits displayed show official kits but if you look at the terms and conditions, which unfortunately I only did after I had ordered, it says photos are only representative and that the merchandise is not official. In other words really cheap, really poor fakes. The material was terrible, the stitching awful and the authentic kit badges had the same numbers! Disregard all of the reviews that give them any stars as they must from the people who own the site. AWFUL. TRULY AWFUL.

I ordered a kit for my son on the 18th May 2014 and as of the 15th June it still hasn't arrived. After numerous e-mail questioning delivery I was finally told on the 5th June it had been 'shipped'. Having chased this on the 13th June I was told it was being shipped airmail and the the website clearly says 5-10 days delivery. I cannot help but feel it is being shipped directly from some factory in the developing world... I question whether it will be genuine! Please read the small print on the website as they hide behind it (i. E. 5-10 days to process, 5-10 days for delivery etc.). My gut feel is they don't hold stock and wait until they have a large number of orders and place this on the factory. My advice is purchase elsewhere or expect a long delay between ordering and delivery... get your Christmas orders in now! I will report back whether the strip appears to be genuine.

I ordered Liverpool and Real Madrid football kits for my sons from total sports shop on the 13th November 2014. It is now 24 December and these items have still not arrived.
Initial delivery date was 29 November, when Items failed to arrive, I was then requested to allow 1 month from order date!
Still no delivery and total sports have stopped replying to my emails!
I have requested contact details for them as well as their courier. They have provided nothing!
DO NOT USE THIS COMPANY

The football kit was washed once and the writing came off. I waited 30 days for this... once washed I have emailed them filled a returns form in which states they will refund if faulty. NO RESPONSE

The website is selling very poor quality counterfeit kits. No refund issued after I complained. I am sure that the positive reviews on here are written by employees. Avoid.

Do not expect to get anything ever form this mob! Customer service is so Rude it is quite funny. I am not even going down the avenue of requesting a refund. It is bad enough asking them to deliver a product. Ordered a kit 25/9/17 - to date Nothing, 18 days in! - DO NOT, I REPEAT, DO NOT PAY ATTENTION TO THEIR DELIVERY PROMISE OF 7-10 DAYS. THIS JUST ENTICES YOU TO PURCHASE. BECAUSE AFTER THE 7-10 DAYS, THEIR CUSTOMER SERVICE (RUDE PERSON) CITES THEIR WEBSITE OF 30 DAYS! - Clearly shipping in the goods from the FAR EAST.! More than likely (Snide / Fake /) - I ASSURE EVERYONE I WILL WAIT FOR MY REAL MADRID KIT TO ARRIVE AND TAKE IT TO AN OFFICIAL OUTLET AND GET IT RATED AS TO QUALITY, VALUE AND WHETHER IT IS OFFICIAL MERCHANDISE BEFORE REPORTING THIS COMPANY TO THE UK TRADING STANDARDS..