TopshopReviews 83

Use other company's logo so you think you are buying the real deal they are a fraudulous company asked for refund several time specified didn't want shipping they don't reply nor respect our demands. Mastercard called me when money was taken on my crédit card and told me this company is red flagged declared them to police fraud department RCMP. Also had to chance credit card number for protection cause they tend to take money on credit card without consent

Very good quality, even the cheapest clothes had good quality for a nice price. I enjoy topshop a lot

I'm writing a review as after I ordered a product, I saw a few very bad reviews. My experience with topshop.one store was fine. Product arrived in very good condition, well packaged, matching the description. Delivery not fast but okay.
Not easy to reach, that's why I give only 3 stars.

I bought a Topshop embroidered cropped blouse via ASOS, what really caught my eye was the volume sleeves with added ruche around the arms and the flower embroidery detail all over the top. This fits perfectly as its cropped length is not too short and has the right amount of cleavage. The blouse is in satin-style fabric, it was originally £29.99, and I got it on sale for £10.80 which was a massive bargain. Now that lockdown has been slightly eased, I will be wearing this to a bottomless brunch with the girls soon.

I bough some shoes 2 month ago and it never arrived. Customer service does not respond (I contacted them 4 times). Be careful and always pay with credit card so that you would be able to dispute the charge

DO NOT BUY FROM THIS COMPANY! I ordered some jeans online and never received them. No one has responded to emails and customer service is not available. So disappointed.

Hi! I placed an order a month ago, with quick delivery. My 2 days delivery was cancelled and they mentioned I will receive my package in 5 days. Well it's been a month and my clothes are not here. Tried to get in touch with customer service, who are not providing any information about my order, only that it has been dispatched and future info will follow. - As you can imagine I am here because they have never gotten back to me, and I am starting to be desperate.

The order that I placed is huge and I am really worried that I just wasted my money and will never see my clothes.

Save yourself and your nerves, and avoid TopShop! Really!

I placed order number ******* on October 8th. I have been going back and forth with USPS and Topshop for about a week now. I never received my package and an getting nowhere with a refund. Topshop customer service keeps asking me the same thing (do my neighbors have it, is it in a safe place, does anyone else have access to my mailbox) it's getting frustrating. My packages if small enough which this was, would have been placed in my individual mailbox in the cluster unit. It was scanned this but because there are multiple mailboxes inches away there is no actual proof of this.

Bought a pair of joni maternity jeans cost 66 euros delivered. Wore them once and the band has no support and they keep slipping down. Gone baggy at the thighs and knees also. Atrocious quality. I contacted topshop customer service, was ages waiting for someone to get back to me and when they did they said I would have to post them back. I explained I am pregnant and self isolating on medical advice so can not get to post office. I asked for an alternative like them being picked up and returned by courier as that is how they were delivered and the refused. So unhelpful. I am pregnant not working and down 66 for a pair of jeans I can't wear. They are a disgusting service. Save your money. ASOS are great for maternity and they have an excellent customer service

If you're thinking about ordering something online, SHOP SOMEWHERE ELSE. I placed an order 2 weeks before I leave on a trip. I waited 10 days to have them tell me my package was delivered when it was in fact not delivered. I was home the entire day and nothing was ever delivered. Also, if you live in the US you can only email about your order or expect insane phone charges for calling internationally. I basically just have to sit here and wait and hope for some info about my package. I work full time and don't have the time to go around shopping before I leave or have extra money after placing a large order. I also won't be receiving a refund before I leave on my trip either. Thought I could trust what appears to be a large reputable company... guess not! I'm now scrambling and stressed out, thanks Topshop!

I had been hearing some really positive things about Topshop jeans for a long time and finally decided to pony up the money and give the brand a try. Spent a little over $70 on a pair of the Jamie jeans and was told in an email from Topshop that I would be receiving a tracking number shortly. That was two weeks ago. I looked online and saw that their average shipping time for the US is between 5 to 8 business days. I decided to try and get ahold of their customer service on Twitter and after waiting for a few hours for a reply they finally said that my order was considered lost in transit and that they would be giving me a refund. I live in the US and there are no Topshop stores near me so how am I even supposed to try this brand if their stupid website can't even send me what I ordered? Just a bad experience overall. I want to try out their jeans but I don't want this to happen again. I guess I'm just s*** out of luck?

Bromley awful
I went into your Topshop Bromley store on 08/08/2019 I saw a pair of jeans for £20 however when I went to the till you said they were marked at full price you did not offer to honour this price and you were rude and I am a regular customer I am extremely upset as the price something is advertised is the price the customer should get your staff on till Roisin was not helpful and the manager I spoke to did not understand that the store was at fault awful customer service was given