Topshop Questions & Answers

Here’s what consumers have asked with answers from Topshop staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

I ordered one of your folding tricycles for adults about a month ago. i paid topshop $70.00 for it & haven't heard anymore from you. where is it?

Answer:

I ordered the same thing on June 12,2019. I have never heard from them. I tried email, calling NOTHING! They charged my account $70. Ripped off

By Venita J. over a year old

Question:

I need to return a pair of boots i bought and i don't like them. i am confused how to send them back foot a refund. please help. i am in the us. I need to return a pair of boots i bought and i don't like them. i am confused how to send them back foot a refund. please help. i am in the us.

Answer:

Well I send my items back using the shipping label which was provided in the box. I never got refund. I will say don't bother. They are out of business in USA and they obviously don't care anymore.

By Sonia F. over a year old

Question:

I live in canada. 3 weeks and counting have passed and i still don't have my order. what should i do ? i've tried 3 times to contact the customer service team and they never replied. should i wait ? should i ask for a refund (how?) ? I live in canada. 3 weeks and counting have passed and i still don't have my order. what should i do ? i've tried 3 times to contact the customer service team and they never replied. should i wait ? should i ask for a refund (how?) ?

Answer:

Did your order ever arrive? I'm in the same boat. Customer service is outstandingly horrible. Cannot see a number to call from Canada either.

By Helen J. over a year old

Question:

I also bought adultelectric tricycle scooter,i gave up one of my prescription medicationsfor it.stealing from disabled people is even lower than low!!

Question:

I live in canada. how long would it take to get my order

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Topshop Questions & Answers

I ordered one of your folding tricycles for adults about a month ago. i paid topshop $70.00 for it & haven't heard anymore from you. where is it? I ordered one of your folding tricycles for adults about a month ago. i paid topshop $70.00 for it & haven't heard anymore from you. where is it?

I need to return a pair of boots i bought and i don't like them. i am confused how to send them back foot a refund. please help. i am in the us. I need to return a pair of boots i bought and i don't like them. i am confused how to send them back foot a refund. please help. i am in the us.

I also bought adultelectric tricycle scooter,i gave up one of my prescription medicationsfor it.stealing from disabled people is even lower than low!!

I live in canada. how long would it take to get my order

Can’t see your question? Ask to get answers from the Topshop staff and other customers.

Is this your business?

I ordered one of your folding tricycles for adults about a month ago. i paid topshop $70.00 for it & haven't heard anymore from you. where is it?