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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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California
1 review
0 helpful votes
Follow Angela W.
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Definitely a value for the financial and time investment. I need to transition my career and remain focused on opportunities commensurate with my experience and education. But, I have been in the workforce for over 20 years and recently completed my advanced degree. Top Resume worked with me to ensure my resume has a more contemporary look; it conveys more accomplishments vs. graduate student related activities; and I believe it will survive through the screening of online applications with key word optimization. Good idea to have your work history assessed through an unbiased and "fresh perspective". I had to temporarily wait for the writer that "fit" my needs the best, but I received a free cover letter refresh for my patience. Easy and expedient collaborative process. I would definitely recommend.

Date of experience: February 18, 2017
Canada
1 review
0 helpful votes
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Highly recommend
August 2, 2021

My resume was made into a professional document that meant recruiting requirements. My experiences where outlined just as I wanted and the agent was easy to work with. Had my documents in no time. Job well done

Date of experience: August 2, 2021
Malaysia
1 review
0 helpful votes
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Neat, clean and showcases my overall strength
November 29, 2019

Matching with the right resume writer might take some time (to ensure quality of output). Once you have the first draft, reviews and updates are quick and on point. Highly recommended especially for middle management who are looking to refresh their career path.

Date of experience: November 26, 2019
Canada
1 review
9 helpful votes
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Don't waste your money. Dealing with Topresume was extremely frustrating. They paired me with an 'expert' writer names Kathleen and she converted the bullet points in my resume to long paragraphs that no one reads. She used terms that do not make sense in a tech resume. They take the keywords from the sample job postings you provide them when placing your order. Then they inject them to the resume. I recognized the issues at very early stage but still they didn't accept their mistakes and kept telling me that their service is in line with my career goals. Everyone from sales to support and management are the same. I would never recommend this service to anyone.

Date of experience: August 20, 2019
Chris W. TopResume Rep
over a year old

Hi Chat,

We were unable to locate an order with the name on your review. Please reach out to support@topresume.com and reference this message so we may assist you.

Australia
1 review
1 helpful vote
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Terrible
September 7, 2023

They gave me a poorly formatted resume that was full of misspellings and grammatical error, nothing about my personal attributes or who I was as a person. All of the bullets were AI generated. Any hiring manager would have binned the resume. The cover letter I received was generic garbage that they probably copy and pasted from a template or used AI to generate. Please do yourself a favour and just avoid this company! Despite several attempts at getting a refund it fell on deaf ears. Avoid at all costs. Save your money I paid for an Executive Priority Resume Writing Package and got a poorly formatted/ written and non personal resume in return. The Re-write didnt include an updated cover letter or linked in profile

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2023
Missouri
2 reviews
0 helpful votes
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Great experience
January 29, 2021

So far,

TopResume has been helpful to me in creating a resume, cover letter, thank you note, and assisted with interviewing skills. I am working on my elevator speech and posting to job boards with their assistance.

Date of experience: January 29, 2021
Colorado
1 review
0 helpful votes
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My Resume Upgraded
June 23, 2021

I understand you wanted to do more, but worked with me regarding the loss of my sister. I had a hard time focusing on my past work history forgetting information. That all being said the final outcome of my resume was outstanding and looked very professional!
Best,
John

Date of experience: June 23, 2021
Colorado
1 review
0 helpful votes
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I found the services provided by TopResume to be helpful to me. Do know that the services are ala carte and a bit pricey. Your total cost can add up quickly; this is at a time when many people can least afford the expenditure. Personally, I was willing to make the investment for a suite of documents that get me the notice of hiring managers using screening software. Do be prepared to know how you wish to be presented. Effective results will rely upon your input and collaboration; you'll have a little bit of homework to do in the process. I would have given TopResume a fifth star had their pricing not been quite so expensive and ala carte (as an analogy, think of your experience booking a flight with a budget airline) and if my final documents also had a bit more graphic polish and 'pop'.

Date of experience: January 4, 2023
Florida
1 review
0 helpful votes
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I found TopResume while job hunting on Glassdoor. I offered my resume for a critique then had them rewrite it. My writer condensed 30 years experience from 4 to 2 pages while capturing the essence of my job duties. My resume is now professionally redone, more visually appealing, very descriptive and I feel more confident in posting it to job sites. I would recommend their services if your resume hasn't been recently updated so it can easily pass through recruiters' modern software.

Date of experience: February 26, 2017
Utah
1 review
0 helpful votes
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Debbie is Great
May 12, 2020

Debbie was a treat to work with. She always responded to my emails within a few house--even when I sent them Dark O'clock in the morning. The changes she made to my resume and LinkedIn profile were very helpful and her writing is flexible enough that I can customize the documents for individual job announcements with only minimal work. Finally, HATE writing cover letters (blowing my own horn is anathema to all that I am). The letter Debbie drafted is great. It tells who I am and why someone should hire me without sounding like I am campaigning for political office. Better yet, the language of the letter is even more flexible than the resume so customization is a breeze. I rank Debbie as 11/10.

Date of experience: May 12, 2020
Connecticut
1 review
1 helpful vote
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HORRORSHOW - PLEASE AVOID
June 23, 2022

This was a complete and utter horror show, start to finish. The employees are 100% overseas and don't speak English as their first language. There is some sort of weird automation too. The spacing was completely screwed up, and we went back and forth for a week, and it never got solved. I almost had a breakdown in the back and forth. It was supposed to save me stress and made it 1,000X worse. These good reviews are definitely bots or some sorta scam like the service itself. Do yourself a favor and hire an actual human being locally.

Date of experience: May 24, 2022
Virginia
1 review
0 helpful votes
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Time saver!
May 22, 2023

I needed some help updating a resume & cover letter but didn't have the time to do it myself. Rachel was great! Quick response time and open to feedback. She explained the reasoning behind a few changes in formatting and really highlighted my strengths and accomplishments. The whole process was completed in less than 72 hours. I will definitely refer colleagues that are looking for the same type of assistance.

Date of experience: May 22, 2023
Wisconsin
1 review
0 helpful votes
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It works!
February 5, 2017

There professional, quick and super helpful and forward with you. In the business money making world you don't have time for fluff. I had a in-person interview and hired within two months of reworking it. Amazing!

Date of experience: February 3, 2017
Australia
1 review
0 helpful votes
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Very professional and well written. Aaron did a great job and was very patient and understanding. I haven't had any responses yet so cannot give an opinion on how effective the rewrite has been but my resume definitely sells my skills and experience in a much more professional and concise way. One suggestion is that you offer the option of a second resume as some people may be looking for opportunities in different job streams.

Date of experience: October 13, 2016
California
1 review
3 helpful votes
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They promised to send me the draft last week. Never received it, its been almost 3 weeks now. Sent email to customer service they dont even bother responding. $200 down the drain. Best of luck if you have paid for their service.

Date of experience: June 6, 2018
Chris W. TopResume Rep
over a year old

Hi Angela,

We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.

Virginia
1 review
0 helpful votes
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Awesome service use it!
June 29, 2021

Awesome service. My writer was amazing. Very technical and detail oriented. I ended up having them do my cover letter as well. Absolutely worth the money. My improved resume now helps with recruiters with buzzwords etc.

Date of experience: June 29, 2021
New Jersey
1 review
0 helpful votes
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Great!
August 29, 2017

Great service! I've had the same resume for years and finally decided it wa time for an update. Topresume writers were very professional and fast. Answered questions and drafts in a timely manner! Would definitely recommend!

Date of experience: August 29, 2017
Texas
1 review
1 helpful vote
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Generally Unusable
August 30, 2020

I finally broke down and paid over $300 to have my resume professionally redone. The layout is okay but quite frankly I would love to compare mine to others as I think they use the same formats over and over.

In general, I am appalled at the result. The entire thing looks like a focus group meeting with general words and phrases thrown about in a hap hazard fashion. Much of the detail has been removed and replaced with general terms, none of which are in job postings I apply to. Do not walk away... RUN.

Also, do not be fooled by the lack of an Order ID or other evidence of my purchase, they never gave me an order number due to a typo in an email address. Any messages sent to them take weeks to answer.

Date of experience: July 31, 2020
Massachusetts
1 review
0 helpful votes
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My resume didn't seem to be getting me the responses I had hoped. After doing some research, I found that the problem could be the formatting due to the ATS technology used. TopResume proved my suspicions were right when I took their free resume review offer. I am a skeptic to many of these online offerings but took the plunge and signed up for the Executive Priority package. I was pleased with the quick turn around time. Betsy was my writer and the formatting changes made a huge impact and highlighted my skills and expertise in a more concise manner. It took a few rounds to finalize the content and I appreciated Betsy's insight throughout the process. The cover letter template was helpful but the LinkedIn profile update could have been done on my own.

-Jennifer

Date of experience: February 29, 2016
California
1 review
1 helpful vote
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Blown Away
March 10, 2016

After receiving rejections many, many times. I decided to try these guys. I received my first draft a day later than expected but was informed of this. Got my draft and wanted to make some changes. After looking at it over again, I decided to not mess with a god thing. Cover letter? Out of this world.

Jessica M. Followed through every step of the way. She even highlighted areas in my Resume where she stated that I could add additional qualifications.

I plan on uploading this new resume and cover letter tomorrow. My old resume was fine for when they were not using ATS. I am excited to see what results I get.

Jessica M. Rocks

Date of experience: March 9, 2016