TopResume has a rating of 4.5 stars from 5,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Definitely a value for the financial and time investment. I need to transition my career and remain focused on opportunities commensurate with my experience and education. But, I have been in the workforce for over 20 years and recently completed my advanced degree. Top Resume worked with me to ensure my resume has a more contemporary look; it conveys more accomplishments vs. graduate student related activities; and I believe it will survive through the screening of online applications with key word optimization. Good idea to have your work history assessed through an unbiased and "fresh perspective". I had to temporarily wait for the writer that "fit" my needs the best, but I received a free cover letter refresh for my patience. Easy and expedient collaborative process. I would definitely recommend.
My resume was made into a professional document that meant recruiting requirements. My experiences where outlined just as I wanted and the agent was easy to work with. Had my documents in no time. Job well done
Matching with the right resume writer might take some time (to ensure quality of output). Once you have the first draft, reviews and updates are quick and on point. Highly recommended especially for middle management who are looking to refresh their career path.
Don't waste your money. Dealing with Topresume was extremely frustrating. They paired me with an 'expert' writer names Kathleen and she converted the bullet points in my resume to long paragraphs that no one reads. She used terms that do not make sense in a tech resume. They take the keywords from the sample job postings you provide them when placing your order. Then they inject them to the resume. I recognized the issues at very early stage but still they didn't accept their mistakes and kept telling me that their service is in line with my career goals. Everyone from sales to support and management are the same. I would never recommend this service to anyone.
They gave me a poorly formatted resume that was full of misspellings and grammatical error, nothing about my personal attributes or who I was as a person. All of the bullets were AI generated. Any hiring manager would have binned the resume. The cover letter I received was generic garbage that they probably copy and pasted from a template or used AI to generate. Please do yourself a favour and just avoid this company! Despite several attempts at getting a refund it fell on deaf ears. Avoid at all costs. Save your money I paid for an Executive Priority Resume Writing Package and got a poorly formatted/ written and non personal resume in return. The Re-write didnt include an updated cover letter or linked in profile
So far,
TopResume has been helpful to me in creating a resume, cover letter, thank you note, and assisted with interviewing skills. I am working on my elevator speech and posting to job boards with their assistance.
I understand you wanted to do more, but worked with me regarding the loss of my sister. I had a hard time focusing on my past work history forgetting information. That all being said the final outcome of my resume was outstanding and looked very professional!
Best,
John
I found the services provided by TopResume to be helpful to me. Do know that the services are ala carte and a bit pricey. Your total cost can add up quickly; this is at a time when many people can least afford the expenditure. Personally, I was willing to make the investment for a suite of documents that get me the notice of hiring managers using screening software. Do be prepared to know how you wish to be presented. Effective results will rely upon your input and collaboration; you'll have a little bit of homework to do in the process. I would have given TopResume a fifth star had their pricing not been quite so expensive and ala carte (as an analogy, think of your experience booking a flight with a budget airline) and if my final documents also had a bit more graphic polish and 'pop'.
I found TopResume while job hunting on Glassdoor. I offered my resume for a critique then had them rewrite it. My writer condensed 30 years experience from 4 to 2 pages while capturing the essence of my job duties. My resume is now professionally redone, more visually appealing, very descriptive and I feel more confident in posting it to job sites. I would recommend their services if your resume hasn't been recently updated so it can easily pass through recruiters' modern software.
Debbie was a treat to work with. She always responded to my emails within a few house--even when I sent them Dark O'clock in the morning. The changes she made to my resume and LinkedIn profile were very helpful and her writing is flexible enough that I can customize the documents for individual job announcements with only minimal work. Finally, HATE writing cover letters (blowing my own horn is anathema to all that I am). The letter Debbie drafted is great. It tells who I am and why someone should hire me without sounding like I am campaigning for political office. Better yet, the language of the letter is even more flexible than the resume so customization is a breeze. I rank Debbie as 11/10.
This was a complete and utter horror show, start to finish. The employees are 100% overseas and don't speak English as their first language. There is some sort of weird automation too. The spacing was completely screwed up, and we went back and forth for a week, and it never got solved. I almost had a breakdown in the back and forth. It was supposed to save me stress and made it 1,000X worse. These good reviews are definitely bots or some sorta scam like the service itself. Do yourself a favor and hire an actual human being locally.
I needed some help updating a resume & cover letter but didn't have the time to do it myself. Rachel was great! Quick response time and open to feedback. She explained the reasoning behind a few changes in formatting and really highlighted my strengths and accomplishments. The whole process was completed in less than 72 hours. I will definitely refer colleagues that are looking for the same type of assistance.
There professional, quick and super helpful and forward with you. In the business money making world you don't have time for fluff. I had a in-person interview and hired within two months of reworking it. Amazing!
Very professional and well written. Aaron did a great job and was very patient and understanding. I haven't had any responses yet so cannot give an opinion on how effective the rewrite has been but my resume definitely sells my skills and experience in a much more professional and concise way. One suggestion is that you offer the option of a second resume as some people may be looking for opportunities in different job streams.
They promised to send me the draft last week. Never received it, its been almost 3 weeks now. Sent email to customer service they dont even bother responding. $200 down the drain. Best of luck if you have paid for their service.
Hi Angela,
We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.
Awesome service. My writer was amazing. Very technical and detail oriented. I ended up having them do my cover letter as well. Absolutely worth the money. My improved resume now helps with recruiters with buzzwords etc.
Great service! I've had the same resume for years and finally decided it wa time for an update. Topresume writers were very professional and fast. Answered questions and drafts in a timely manner! Would definitely recommend!
I finally broke down and paid over $300 to have my resume professionally redone. The layout is okay but quite frankly I would love to compare mine to others as I think they use the same formats over and over.
In general, I am appalled at the result. The entire thing looks like a focus group meeting with general words and phrases thrown about in a hap hazard fashion. Much of the detail has been removed and replaced with general terms, none of which are in job postings I apply to. Do not walk away... RUN.
Also, do not be fooled by the lack of an Order ID or other evidence of my purchase, they never gave me an order number due to a typo in an email address. Any messages sent to them take weeks to answer.
My resume didn't seem to be getting me the responses I had hoped. After doing some research, I found that the problem could be the formatting due to the ATS technology used. TopResume proved my suspicions were right when I took their free resume review offer. I am a skeptic to many of these online offerings but took the plunge and signed up for the Executive Priority package. I was pleased with the quick turn around time. Betsy was my writer and the formatting changes made a huge impact and highlighted my skills and expertise in a more concise manner. It took a few rounds to finalize the content and I appreciated Betsy's insight throughout the process. The cover letter template was helpful but the LinkedIn profile update could have been done on my own.
-Jennifer
After receiving rejections many, many times. I decided to try these guys. I received my first draft a day later than expected but was informed of this. Got my draft and wanted to make some changes. After looking at it over again, I decided to not mess with a god thing. Cover letter? Out of this world.
Jessica M. Followed through every step of the way. She even highlighted areas in my Resume where she stated that I could add additional qualifications.
I plan on uploading this new resume and cover letter tomorrow. My old resume was fine for when they were not using ATS. I am excited to see what results I get.
Jessica M. Rocks
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Chat,
We were unable to locate an order with the name on your review. Please reach out to support@topresume.com and reference this message so we may assist you.