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TopResume

Overview

TopResume has a rating of 4.5 stars from 5,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

service
521
value
448
shipping
172
returns
212
quality
437
This company responds to reviews on average within 2 days
How would you rate TopResume?
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District of Columbia
1 review
8 helpful votes
Follow Derrick J.
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Received a 30% off offer in email, went to check prices. Placed 2 individual items in cart, whoops accidentally purchased the individual. Email support they say case denied i gotta get a resume done or else they can cancel the order and keep the money. Wow thanks! Waited until money posted on account to make decision. Must be desperate if refusing refunds within first hour and no work was started

Date of experience: July 24, 2018
Chris W. TopResume Rep
over a year old

Hi Derrick,

We are sorry for the experience you have had. If you have any additional questions, please email support@topresume.com. Thank you.

North Carolina
1 review
0 helpful votes
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Perfect!
June 14, 2023

TopResume reworked and updated my resume so that I could actually get to the interview phase of potential jobs. I worked with Thomas at TopResume. His suggestions, communication and overall product were fantastic! He came through for me.

Date of experience: June 14, 2023
New Jersey
1 review
7 helpful votes
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Save Your Money
September 9, 2020

I'm following in line with other 1 star reviews, don't waste your money. My resume review was preformed by someone who has zero professional knowledge. Actually, I bet the edits are performed by bots and not people since the formatting and sentence structure was so ridiculous a 6th grader can perform better. The recommended resume was primarily superlatives and little substance making the resume nearly worthless. I did complain and was assigned another individual but only nominal improvement. The LinkedIn recommendation was of little value as well.

Date of experience: August 10, 2020
Wisconsin
1 review
1 helpful vote
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I used their service a few years ago and was pleased with the result. So, I bought the service for my son. The results were awful. Can't even begin to tell you how bad it was. The first resume was clearly written by someone who does not speak English as a primary language. We gave them pages of rewrites and requested a new writer. The second version had several grammar errors and false statements. Requested a refund after trying to work with them. They are very well-schooled at double-speak to deny a refund. They had not delivered the cover letter or linked in review. Couldn't even get that money back. The company is a scam now. Do not give them your money. You will not like the results.

Date of experience: December 21, 2021
VG
1 review
0 helpful votes
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FANTASTIC!
March 17, 2021

Melissa S. Did a fantastic job on all my documents (resume, cover letter, LinkedIn profile and thank you letter). It was absolutely worth the risk, considering I had never heard of TopResume before, and definitely worth every single penny!

My husband looked at my new rewritten resume and instantly fell head over heels in love with it. He immediately got in touch with TopResume to have his resume rewritten as well. For me its no regrets, only smiles!

Date of experience: March 17, 2021
Washington
1 review
1 helpful vote
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Thank you Jessica
October 25, 2016

Top Resume made it. Yes made it. I got the executive package; Resume, cover letter and LinkedIn profile. I was matched with a professional resume writer named Jessica. If I could rate her work 10 million starts I would do with no questions ask. I was really fascinated by the first draft. There were some minor errors in it however she corrected them right away. My LinkedIn profile now looks super perfect. TopResume knows exactly what they're doing. I highly recommend the service. Thank you very much Jessica.

Date of experience: October 21, 2016
Texas
1 review
3 helpful votes
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Well, my first draft did not have my current position, only went up to 2019 and it's 2021, and worst of all they're charging me $50 to do what they should've done in the first place. I paid for the top package and got nothing but more fees and a worse draft than one I created and nothing done to my Linkedin profile.

Date of experience: April 28, 2021
Chris W. TopResume Rep
over a year old

Hi Lloyd, we sincerely regret any issues that have occurred with the document. We will continue to assist you with your order via support@topresume.com to ensure all final drafts are aligned with your goals. We thank you for bringing this to our attention.

California
1 review
0 helpful votes
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I would not recommend this company. They market their service with many different prices so after you buy a package you will most likely find it offer at a reduced price. Mine for example was over $50 less than I paid 3 days earlier. My writer sent several e-mails where he committed to deliver write-ups or rewrites and missed the delivery time by several days. Unless I e-mailed him about this issue I feel he would have never responded back. I sent 2 e-mails to their support and have not heard a word from them. Their customer service lacks if they have any at all. Use another company.

Date of experience: April 27, 2017
Jenna M. TopResume Rep
over a year old

Hi Stefan, We are very sorry to hear of the issues you faced with our services. Customer support has been made aware of the situation and will be reaching out to resolve.

Florida
2 reviews
0 helpful votes
Follow Sam R.
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I can't say enough good things about TopResume and Jessica, who worked with me in getting my resume completed. She was awesome. Working with this company was like taking a breath of fresh air. I never before experienced such talent and dedication. Jessica took my old, outdated resume and brought it into the 21st century. It looks great, and YES my responses have increased since I've put it into use.
If you're looking to re-do your resume, you 've found the best place.

Date of experience: January 26, 2016
Indiana
1 review
0 helpful votes
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Having been with the same company for over 15 years I came into this job market with the idea that job seekers still compiled and wrote their own resume and cover letters. After not receiving much interest, I decided to participate in the free resume review from TopResume. The free evaluation opened my eyes on what could be truly achieved by hiring a professional writer. I opted for the full package that includes an overhaul of your LinkedIn page. Within one week my resume, cover letter and LinkedIn profile were completed. Within two weeks I was asked to complete a second round of interviews with a company I have been trying to get in. I cannot recommend this service highly enough.

Date of experience: September 12, 2016
Idaho
1 review
0 helpful votes
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Emily Gardener did a great job!
December 25, 2019

Emily is very observant, and gives great advice. Unfortunately, I am unemployed right now, so $150 to rewrite my resume correctly is a bit tough. Catch 22, huh? LOL! Wishing you all a very Merry Christmas!

Barton

Date of experience: December 22, 2019
California
1 review
1 helpful vote
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Worth Every Penny!
July 23, 2016

After posting my own resume on dozens of sites with little response, I decided to give TopResume a shot. I was paired with a writer within a few days, received consistent communication about the process, and I approved the draft of both resume and cover letter after only one revision.

I immediately received an influx of job notifications, interest and interviews -- it felt like magic. The missing pieces from my resume (keywords, SEO, etc.) were filled in, and my existing experience suddenly became accessible to the right people.

If you're even slightly considering this service, take the plunge -- it's absolutely, 100% worth it!

Date of experience: July 21, 2016
Florida
1 review
1 helpful vote
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Better on Second go - but needed some extra push
September 5, 2022

The first go around was super fast… too fast. It read like a resume and was bare in all aspects.

The second time is much better and it is currently being finalized however, I had to call 3 times before someone actually matched me to a new author. They did take my comments and layout into account but I'm glad that I am not actively looking for a job, or I would be out of work for over a month without evening being able to provide a CV.

I also think that 7 days may be too fast to complete a thorough cv when you are starting from scratch due to the research and conflicting schedules with a writer. Sometimes it may work but other times, not so much.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2022
Canada
1 review
1 helpful vote
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The 30 year old resume!
November 19, 2019

A complete eye opener in terms of bringing my resume into this century! A professional, efficient process from start to finish. Knowledgeable, friendly personnel - I definitely recommend to take advantage of and add the 30 minute call.

Date of experience: November 16, 2019
Arizona
1 review
2 helpful votes
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This service is a rip off. They do very little to change your resume and even the final versions have errors in them.
I would have been better off finding templates on google than spending my hard earned money and still not being able to find a job.

Date of experience: April 25, 2019
Wisconsin
2 reviews
0 helpful votes
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Worth every penny
April 20, 2019

I was not aware of resume writing or interview coaching services before receiving a free critique from Katie at TR. I have to say, after working with my writer, I have never seen such professionalism both during the process and as a finished product. Your writer, who is an expert writer in your field, seeks to understand exactly what you want at the granular level, and translates that into a sleek, eye-catching resume. So far, I have landed two interviews and have breezed past the first round on both. I loved my experience and would recommend this service to anyone looking to further, or start, their career.

Date of experience: April 18, 2019
California
1 review
0 helpful votes
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Terrible Company
February 27, 2023

I paid over $320. For a resume build went over it several times with writer they this is what works, after 6 months did not get any interviews, had another service do my resume So very professional I have several offers, ask for refund from Top resume but they keep giving me the run around don't waste your money with them.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
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Definitely a value for the financial and time investment. I need to transition my career and remain focused on opportunities commensurate with my experience and education. But, I have been in the workforce for over 20 years and recently completed my advanced degree. Top Resume worked with me to ensure my resume has a more contemporary look; it conveys more accomplishments vs. graduate student related activities; and I believe it will survive through the screening of online applications with key word optimization. Good idea to have your work history assessed through an unbiased and "fresh perspective". I had to temporarily wait for the writer that "fit" my needs the best, but I received a free cover letter refresh for my patience. Easy and expedient collaborative process. I would definitely recommend.

Date of experience: February 18, 2017
Canada
1 review
0 helpful votes
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Highly recommend
August 2, 2021

My resume was made into a professional document that meant recruiting requirements. My experiences where outlined just as I wanted and the agent was easy to work with. Had my documents in no time. Job well done

Date of experience: August 2, 2021
Malaysia
1 review
0 helpful votes
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Neat, clean and showcases my overall strength
November 29, 2019

Matching with the right resume writer might take some time (to ensure quality of output). Once you have the first draft, reviews and updates are quick and on point. Highly recommended especially for middle management who are looking to refresh their career path.

Date of experience: November 26, 2019