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TopResumeReviews 5,658

4.5

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


topresume.com
New York, NY
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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 5th among Resume sites.

This company responds to reviews on average within 2 days
California
1 review
7 helpful votes
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I don't know who you people are giving 5's but this place is a scam! DO NOT USE THIS COMPANY! They will take your money and then are quick to say that they are busy and have not forgotten about you! During a questionnaire it said I could add files or comments later. Well when I tried to add my cover letter, there was no where to upload it. I emailed support and they said you cannot upload it once the questionnaire is done but you can email it to us. Well I stil have not heard from anyone. Well since that email I am still waiting for something. I am unemployed and thought this would be helpful to land more interviews. I didn't have the money to spend on this service but figured it was a good idea. Obviously I would have been better putting $140 on lottery tickets. There has been no correspondence since the email and they will not refund your money. You will need to go dispute it with your bank. I am watching jobs post and be taken down. Do not use! Do not use! Do not use!

Date of experience: May 12, 2016
Chris W. — TopResume Rep
over a year old

Hi Scott, I can assure you that we are not a scam. I am sorry to hear that you encountered issues adding your cover letter and want to make sure that this issue gets resolved. I have check in with our customer support team and it looks like your order is on track to be delivered on Wednesday as was originally scheduled. Thanks.

Georgia
1 review
0 helpful votes
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After submitting my resume for a critique and receiving the feedback that I did, I knew that my resume needed help. At first I thought that I could fix it myself, however, since I am being very persistent in this certain job position, I wanted to make sure that I had a top-notch resume. I would have never thought about paying someone a great amount of money to fix my resume, but I felt that it was necessary in this case. Stacy, who revised my resume, did a great job. She stayed in contact with me throughout the process; getting information to fill in any gaps that she saw. If I had any suggestions or ideas, I would e-mail them to her, and she would respond in a timely manner. My resume looks so much better and I am almost embarrassed to even look at my old one. I feel confident that I made the right choice with this company, and I will refer this company to others who need assistance and want to get on the right foot with their career and job pursuits.

Date of experience: May 11, 2016
Illinois
2 reviews
0 helpful votes
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I was looking for a new position with an outdated resume. The people at top resume gave me an honest critique of my documents free of charge. I was surprised to learn that they didn't stand up to hiring managers digital platforms and although there was a slight delay in finding a writer at the start they jumped on my job very quickly, even worked over the weekend, and got me a draft within a week. The new resume worked great on all of the major job sites I uploaded it to, formatted and optimized for digital use. Even if you have a solid resume, it's smart to go through this service to make sure that the formatting works with the job hunt in the modern world, strongly recommended.

Date of experience: May 10, 2016
Illinois
1 review
0 helpful votes
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Great Experience
May 10, 2016

I was matched with a writer who responded to my questions and worked with me in a timely manner. She produced a top notch resume and cover letter that I feel confident using as I move forward in my job search. TopResume is definitely a company that will help you move your resume to the next level!

Date of experience: May 10, 2016
Washington
1 review
0 helpful votes
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It took me a few months to convince myself that it would benefit me to have my resume professionally written. I am so glad i took the plunge. Nicole was the writer who worked with me. She adked insightful questions about my current job and responded quickly when i had questions or comments. I am now spreading the good word about Top Resume to everyone i know. My confidence level just got a major boost after reading the final revision of my resume/cover letter. Thanks Nicole!

Date of experience: May 10, 2016
Florida
2 reviews
0 helpful votes
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Grade A
May 10, 2016

I was blown away by how amazing my resume turned out. I received it back a lot sooner than I expected and thanks to TopResume I've already landed two interviews and it's only been a little over a week. They did great and I give them two thumbs up.

Date of experience: May 10, 2016
California
1 review
7 helpful votes
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I had the free resume review performed by *. There were some good points, but it was quite obvious that the initial review is just a sales pitch. I've had my resume reviewed by more than one service and got a lot better feedback that was quite honestly completely opposite from the suggestions provided. It is clear the first review comes back sounding like your resume is complete and total crap that NEEDS their services. It's smoke and mirrors.
TopResume is a scam unless your resume is for general labor, and why would you use this service then anyway.
*personal info redacted by admin

Date of experience: May 10, 2016
Chris W. — TopResume Rep
over a year old

Hi Joshua, I can absolutely assure you that our services are not a scam. I am however, very sorry to hear that your experience with us was not a positive one. I'd like to connect you with a customer service rep to discuss a resolution. If you're open to this, please send us a direct message on our Facebook page with your full name and email address. I promise you we'll make this right!

New York
1 review
0 helpful votes
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TopResume was a breeze to work with. The writer I was matched with was prompt and easy to communicate with through email. Their advice and writing brought my resume to another level. I noticed an increase in calls once I started posting to job boards. I would 100% recommend them to a friend!

Date of experience: May 10, 2016
Washington
1 review
0 helpful votes
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My writer, Deborah, did a great job absorbing my introductory email that I submitted with two resume versions, that I included when I placed my order. She instinctively knew how to pull it all together and created better phrases and words, and overall painted a better picture of my accomplishments, skills and experiences. Overall, she really knew how to read my current resume, take that along with my lengthy email, and understand what were my accomplishments and skills, and put that together in a better, more updated, and better looking resume. I highly recommend TopResume.

Date of experience: May 10, 2016
Texas
1 review
0 helpful votes
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My experience with TopResume was beyond outstanding. I was so exhausted and frustrated because I continuously received rejection letter to jobs that I was beyond qualified. Number 16 was when I decided to let them evaluate my resume to tell me what they see/employers see when they run my resume through their software. Not only was it completely wrong, but it also stated that I was someone else. This was very frustrating. After those results, I decided to go ahead and purchase the Executive Priority package (on Friday late afternoon). It had a two business day turnover but, they had my resume, cover letter, LinkedIn Account and Thank you Letter pretty perfected. We did add some additional changes but, that was only because what I wanted to gear my career on in the hospitality industry. I just posted the first draft resume just to see what happened, and I received ten phone calls. It was unreal! I received so many interviews within the first week that I had to deny many. I have refused jobs, was in bidding wars, etc. However, I still did not want to go into that side of the industry. There were so many endless career opportunities and Job offers I did not know what to do.
When the final draft arrived, I used it, and my LinkedIn, Email, and Phone kept blowing up. I interviewed with my dream job title (on last Friday 5/6), which had 500+ applicants. I received an email yesterday (5/9) that they want to HIRE ME! I honestly do not think it would have been possible to land that job or even the interview without TopResumes. It was worth every dollar.
I am beyond certain if I ever need any help with any aspect of my resume, I will contact them. Additionally, I have already had several friends that I have shared this incredible companies information with telling me that they have started the process and already receiving many job opportunities.

SO! If I were you, I would give TopResume a try. If you do not receive interviews in 60 days, they will refund you. Go ahead and try! You will not regret it.

- R

Date of experience: May 10, 2016
California
1 review
0 helpful votes
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I'm very happy with my new resume and cover letter and the overall assistance from TopResume. They were a pleasure to work with. I felt like they really listened to my feedback on what I was hoping the change and improve, and they really came through in their deliverables!

Date of experience: May 9, 2016
California
2 reviews
0 helpful votes
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With a CV that was arguably outdated, rambling and outside the parameters of the accepted current-day norm, TopResume put together a product that is focused, highly relevant and equally representative of who and what I am today. The reaction with potential employers is likewise enhanced.

Date of experience: May 9, 2016
Texas
1 review
0 helpful votes
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I was looking to update and upgrade my resume, as it was not getting noticed by hiring managers. The re-write process was seamless, efficient and results were more than what I expected. Truly recommend TopResume, not only for their professional staff, but they work with you until you're satisfied with the results. So far the new resume has received the type of review and contact from hiring managers. Thanks Soozy M. For your support and professionalism.

Date of experience: May 7, 2016
Colorado
1 review
0 helpful votes
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I was applying for jobs for months, but there was no phone call for job interview at all ( I guess I did a bad job on writing resume myself). I decided to asked for help from TopResume. Georgi was my writer. He sent me the first draft with all the information I need, and asked if I need to add more additional information to the first draft. At that time, there were 2 positions opened at 2 major companies that I really like. I just used the first draft of the resume to apply for jobs because I did not have that much time to wait for the second draft. I got 2 phone calls from them for job interviews right after 4 days. Guess what? I got 2 job offers with great benefits from them. I wish I could work for both companies, but I only could choose one of them:-(. I will start working at my dream company in the end of this month. I appreciate the effort that the team made to help me. Best wish to the team at TopResume:-)

Date of experience: May 5, 2016
Australia
2 reviews
0 helpful votes
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Judy Hollingshed
May 5, 2016

If you are looking for a fantastic resume this is the place to get it. Top resume are fast, efficient and very friendly. I am 60 and most of my working life I didn't need a resume and I had no idea how to right one so I got top resume to do this for me and I couldn't be happier. The only problem I have found is some employers adds want your resume to be under 500mb long and mine is longer but this is not too big an issue as it works fine for most jobs I apply for.

Date of experience: May 4, 2016
Texas
1 review
0 helpful votes
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If you are looking for the perfect professionally done resume, this is it! They are great! My writer was Leigh. The faster you send in your input the faster your resume is done. I had mine back in less than a week. It definitely gets your foot in the door with whatever company you are applying for! If I could give more stars I would! EXCELLENT.

Date of experience: May 4, 2016
Texas
2 reviews
6 helpful votes
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Good Resume
May 4, 2016

Good update to my resume but too soon to review, no interviews yet that is guaranteed

Date of experience: May 4, 2016
Illinois
1 review
0 helpful votes
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Worth it
May 3, 2016

Anyone who is self conscious about the professional papers, resume, cover letter, LinkedIn profile should use this service! It was quick and painless!

Date of experience: May 3, 2016
Virginia
1 review
4 helpful votes
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I had to first wait for a couple weeks before I got my resume written. Although they did offer the choice to cancel the order when the resume was getting delayed I didn't want to do it with the hope that the output will be good. But that was not so
The resume writer just copied and pasted what I had already submitted to her
And didn't add any great value to the resume. I rewrote it all over again. She didn't even call me or had any discussion with me for inputs
A very impersonal resume. I am very disappointed with the result. Not money's worth at all.

Date of experience: May 3, 2016
Chris W. — TopResume Rep
over a year old

Hi Kamini, We appreciate you reaching out and sharing your honest review and we'd like to make it right. If you could please send us a direct message on our Facebook page with your full name, email address, and order number, we'll get you connected to a customer support rep and get everything sorted out. Thank you in advance!

California
1 review
0 helpful votes
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I got my first phone screening and then an on-site interview after getting my resume and cover letter from TopResume. There were a few errors with the documents, but were correctable. They gave an interview guarantee and I got one.

Date of experience: May 3, 2016