TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service. TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
I just want to thank my writer Zelda for all her amazing work. I now feel much more confident in placing my resume online
This company has refused to give me my refund. Giving me a run around. I have been trying since Aug 7th
I paid for resume services and they sent me my exact resume, I gave them feedback and they went quiet.
How do you negotiate what you want to refund me with a not to standard resume?
PLEASE GIVE ME MY MONEY BACK
Guys don't trust all the positive reviews. All lie! They will promise to get you stars till they get your money. After that they will forget about you and will do their best not to return your money. That's how they are making millions of dollars on people who needs help finding job and trust them. Playing with people's life. Shame on you! God sees everything, all of you will get what you deserve liars!
Hopefully the second draft of the resume will be better. I know when something is written using AI. It was very clear that is what they did. My resume excluded my current job. My resume repeated the same skill from one job listed 4 seperate ways. It had all the common AI mistakes.
What I ended up with was a completely unusable garbage resume. It has to be completley rewritten.
I can use AI myself
The free resume critique was thorough, honest, and spot on! The reviewer pointed out each area I knew I needed help in and I felt confident in moving forward with purchasing a package. The writer I was assigned to did an amazing job revamping my resume, cover letter, thank you letter, and LinkedIn. She was prompt and a pleasure to work with. I am 100% satisfied! It was well worth it.
Impressed and very happy working with Jeremy; he is top rate.
No complaints, the resume was prepared in a timely manner, the writer addressed all the revisions/comments I made and had updates for me within a day
This person has written an excellent resume for me I has had several interviews since he completed my resume
Absolute scam of a service, they do not ask any questions in regards to your experience and will instead make minor alterations around your actual resume. The LinkedIn "upgrade" is basically a copy pasted format with portions from the new resume.
Save your money, go to someone local.
The whole experience was fast and easy. I appreciate the quick response I received from writer.
My CV writer (Aida) quickly understood my complex sets of skills and experiences (of 17 years). She highlighted the strong aspects of CV and in a more concise within page limits. Great work!
This was an interesting experience. I wasn't expecting the brutal feedback I received but it was helpful.
TopResume review
Super frustrating experience. I got generic intro messages from multiple writers and my resume was packed with spelling and grammatical errors. I had to have my project reassigned multiple times (which takes nearly a week each time).
It's now been over 3 weeks and I still don't have a comprehensive resume/cover letter to send out.
So disappointing, being that this company came highly recommended - and at nearly $300, it's probably smarter to just invest your hard-earned money elsewhere with a local company.
To sum it up, Quality Control is non-existent. The resumes are either written by ESL contractors or an automatic computer program. Maybe they were "Top" quality at one point in time, but not anymore.
Communication is also woeful. Although the company tries to make things right, it's like jumping through hoops to be clearly understood. They need to hire a few folks on the front lines who speak American English as a first language (or fluently), and check quality before orders go out.
Definitely got a revamped resume that I needed, timely responses and check-ins.
I wish I had read the negative reviews on this, and other, sites before purchasing a service with this company. At least those reviews received a service, if only a poor one, but I never even got that.
In early July I purchased a resume update service, where they were supposed to help with adding my most recent employment history to an existing resume. From the purchase date to a month later I had to chase them up four separate times asking on the progress of my order. They kept assuring me that it was fine and that I would hear from a writer in a couple days. Finally on the fourth chase up they told me that they were not able to link the update service I purchased to an existing resume and therefore no writer had been assigned to complete the service, so I guess the first few people I talked to were just leading me on. At least now they knew what the issue was, but they still didn't know what to do about it. So rather than fix it they started offering me services other than the one I paid for. After a while I just requested a refund, which they agreed to after keeping over half of the price I paid as a cancellation fee.
So basically I gave this company a donation, and got nothing in return except too many back and forth emails/calls with their abysmal customer service team.
I recently availed of the Executive Priority Resume Writing Package from TopResume, and I must say that my experience was incredibly disappointing and frustrating. I entrusted them with the task of creating a professional resume and cover letter that accurately reflected my experience and career goals, but unfortunately, the service I received was far from satisfactory.
To begin with, the resume provided was of extremely poor quality. It seemed as if the writer didn't take my notes into account at all. The document did not represent my work history, skills, or aspirations accurately. It was a generic piece that could have belonged to anyone, completely failing to capture the essence of my career journey.
Moreover, the writer seemed to lack a fundamental understanding of my work history and objectives. It was evident that they did not take the time to comprehend my background before attempting to craft a resume. This resulted in a resume that was riddled with inaccuracies and failed to emphasize my strengths.
Adding to the frustration, the work was delivered late, causing me to miss out on several valuable job opportunities. The whole purpose of investing in a resume writing service was to enhance my chances of securing interviews and advancing my career. Instead, the delay and subsequent missed opportunities have set me back significantly.
I had opted for the Executive Priority Resume Writing Package, expecting top-notch service. However, what I received was anything but that. The resume and cover letter were far from personalized, and the overall quality was abysmal.
When I expressed my dissatisfaction with the service, I was offered a meager 30% refund. It's disheartening to think that all I received in return for my investment was an unusable CV and cover letter.
In conclusion, my experience with TopResume has been incredibly frustrating and disheartening. I would strongly advise anyone considering their services to think twice before proceeding. The lack of personalized attention, poor quality of work, missed opportunities, and inadequate resolution to my concerns have left me deeply dissatisfied.
I hope sharing my experience can help others make an informed decision when it comes to choosing a resume writing service.
Great experience. Alden was super understanding about my goals and what needed to be done.
Horrible - it looked like a 5th grader put it together. What a waste of time and money. I have issued a fraud claim because Bruce their CS Bot cant get past my request for a refund. USE ANY OTHER SERVICE
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!