TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service. TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
Enjoyed working with Top Resume and am completely satisfied with results.
Layton was awesome. Very prompt and presented an awesome product!
Was able to streamline my resume, while adding content
This service was a complete waste of time and money. If you are unemployed do not waste your money on this. The writer did not even get the location correct for a job on my resume on the final draft that I was sent. They are not great to work with and do not take your opinions into consideration.
I had the pleasure of working with Amber and she did a wonderful job! My resume is has never looked better. TopResume is a great company with great employees and customer service!
Great communication, well written professional document, fast service, easy process. Very pleased and highly recommend.
I reserve rating until I see if this one works. This is my 3rd paid resume and 2nd cover letter service so I am skeptical. It's a shame, unjust, and part of the discriminatory practices, that we have to relay on this service and not the 20+ years hard work and experience to get a HR - real person to read our resumes.
Working with Amelia has been great. She was patient, thoughtful and understanding. The first draft of my resume was 95% of what I needed with a few small changes. I hope to be able to work with her in the future should I need more resume help.
Thanks Amelia
Working with Top Resume was a fantastic experience. They were quick to provide what I ordered and the writing was exceptional!
The service was fast and the way my resume was transformed was amazing. Honestly it is like night and day when I look at them side by side. Great job here and I feel more confident when applying for jobs. I did not have an issue at all with anything. When I asked a question it was explained to me in great detail.
I was leery about using a 3rd party to help update my resume. I was blown away with the service and knowledge of the person helping me with my updates. I would recommend this service to anyone looking to improve the quality of their resume.
It was easy to work with Sabrina. We had one call. Everything else we did by email. She met all the deadlines.
I've never used a resume writing service but my experience with Top Resume will keep me as a customer. The writer's were easy to communicate with and very quick to respond. The customer service representatives were very helpful in my situation: giving me step by step instructions as there wasn't an option (package on website) covering my request. I was very pleased with the outcome.
The resume looks updated, however, I have a hunch that it was created partially with chatgpt. It seems somewhat robotic and lacks personality. However, if it actually lands me interviews- I suppose I will eat my words. We shall see.
I bought the resume and cover letter package for $219.
Before buying the package, and looking at the advertisements from Topresume, I was confident that they will assign me someone who is knowledgeable in my field and knows what hiring managers are looking for.
I was expecting insights, feedback and modifications to my resume that would solve some of the issues in my resume.
What I received was shortening of my resume, restructuring with long paragraphs and using language which has fancy words but really no substance to it.
It's very evident that the consultant has no insight or experience of working with hiring managers in my field. Still, I was OK to work with her further and give her feedback on what needs to be changed.
Conveying this and having her instant feedback on a phone call would have been great, but apparently, I can't call unless I pay them $50 more for a phone call to work with the same consultant consultant.
Isn't that a rip-off?
I don't think the consultant is in the US, the reply I received from them is not instant and takes more than 10-12 hours to receive a reply.
What's the point of hiring a resume consultant, if the experts are not even working in the same job market and country.
I called their customer service to get a refund as I was highly dissatisfied with service. After explaining all of the above, the customer care representative was not helpful at all and kept saying to me he will submit with refund request, but the managers will most likely reject it. I just hung up on him, as I did not feel like wasting anymore of my time on this.
I definitely do not recommend their service. Work on your own resume and use tools, tips from Google and YouTube videos.
Save yourself the money!
Definitely helping me get my foot in the door for bigger opportunities.
I hadn't done a resume in over 20 years and was a little lost in exactly "how" to write a resume, a cover letter, and tie all of it to LinkedIn. A tall order for sure. I searched the internet and elected to use TopResume as my resource. In less than a week, I had completed all! My writer was fantastic and communicated multiple times a day; spectacular customer service! The follow up, assistance and guidance was above and beyond. I felt like I was the only resume that TopResume was working on! I would HIGHLY recommend this company for its' quality, focus and professionalism. For anyone in need of this service there is no better company, period. A special thank you to my writer for making me look the best I could be to anyone looking at me and my experience.
Thank you, Shane, for your expertise and kindness. You truly understood my resume needs and responded in a timely way. You made this process totally worth it! Thank you!
I enjoyed working with my writer, she provided honest feedback.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!