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TopResumeReviews 5,651

4.5

About the Business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service. TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 1 day
Arizona
1 review
0 helpful votes
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Prompt service with impressive results.
September 7, 2023

Enjoyed working with Top Resume and am completely satisfied with results.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
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Great process and product
September 7, 2023

Layton was awesome. Very prompt and presented an awesome product!

Date of experience: September 7, 2023
Texas
1 review
0 helpful votes
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Clean and professional
September 6, 2023

Was able to streamline my resume, while adding content

Date of experience: September 6, 2023
Indiana
1 review
0 helpful votes
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This service was a complete waste of time and money. If you are unemployed do not waste your money on this. The writer did not even get the location correct for a job on my resume on the final draft that I was sent. They are not great to work with and do not take your opinions into consideration.

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Outstanding Support and Service
September 6, 2023

I had the pleasure of working with Amber and she did a wonderful job! My resume is has never looked better. TopResume is a great company with great employees and customer service!

Date of experience: September 6, 2023
Minnesota
2 reviews
0 helpful votes
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Great service
September 5, 2023

Great communication, well written professional document, fast service, easy process. Very pleased and highly recommend.

Date of experience: September 5, 2023
Washington
1 review
0 helpful votes
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Reserve Rating
October 5, 2023

I reserve rating until I see if this one works. This is my 3rd paid resume and 2nd cover letter service so I am skeptical. It's a shame, unjust, and part of the discriminatory practices, that we have to relay on this service and not the 20+ years hard work and experience to get a HR - real person to read our resumes.

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Amelia is the best
September 5, 2023

Working with Amelia has been great. She was patient, thoughtful and understanding. The first draft of my resume was 95% of what I needed with a few small changes. I hope to be able to work with her in the future should I need more resume help.

Thanks Amelia

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Excellent Work!
September 1, 2023

Working with Top Resume was a fantastic experience. They were quick to provide what I ordered and the writing was exceptional!

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Awesome
September 1, 2023

The service was fast and the way my resume was transformed was amazing. Honestly it is like night and day when I look at them side by side. Great job here and I feel more confident when applying for jobs. I did not have an issue at all with anything. When I asked a question it was explained to me in great detail.

Date of experience: September 1, 2023
Indiana
1 review
0 helpful votes
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Excellet Service
September 1, 2023

I was leery about using a 3rd party to help update my resume. I was blown away with the service and knowledge of the person helping me with my updates. I would recommend this service to anyone looking to improve the quality of their resume.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Updated resume looks great!
August 31, 2023

It was easy to work with Sabrina. We had one call. Everything else we did by email. She met all the deadlines.

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Resume
August 31, 2023

My writer was amazing and very accommodating! He carefully crafted my resume and was quick to reply to my emails regarding revisions.

Date of experience: August 31, 2023
Texas
2 reviews
6 helpful votes
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I've never used a resume writing service but my experience with Top Resume will keep me as a customer. The writer's were easy to communicate with and very quick to respond. The customer service representatives were very helpful in my situation: giving me step by step instructions as there wasn't an option (package on website) covering my request. I was very pleased with the outcome.

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Undecided
August 31, 2023

The resume looks updated, however, I have a hunch that it was created partially with chatgpt. It seems somewhat robotic and lacks personality. However, if it actually lands me interviews- I suppose I will eat my words. We shall see.

Date of experience: August 31, 2023
North Carolina
1 review
0 helpful votes
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Do not waste your money
September 29, 2023

I bought the resume and cover letter package for $219.

Before buying the package, and looking at the advertisements from Topresume, I was confident that they will assign me someone who is knowledgeable in my field and knows what hiring managers are looking for.

I was expecting insights, feedback and modifications to my resume that would solve some of the issues in my resume.

What I received was shortening of my resume, restructuring with long paragraphs and using language which has fancy words but really no substance to it.

It's very evident that the consultant has no insight or experience of working with hiring managers in my field. Still, I was OK to work with her further and give her feedback on what needs to be changed.

Conveying this and having her instant feedback on a phone call would have been great, but apparently, I can't call unless I pay them $50 more for a phone call to work with the same consultant consultant.
Isn't that a rip-off?

I don't think the consultant is in the US, the reply I received from them is not instant and takes more than 10-12 hours to receive a reply.

What's the point of hiring a resume consultant, if the experts are not even working in the same job market and country.

I called their customer service to get a refund as I was highly dissatisfied with service. After explaining all of the above, the customer care representative was not helpful at all and kept saying to me he will submit with refund request, but the managers will most likely reject it. I just hung up on him, as I did not feel like wasting anymore of my time on this.

I definitely do not recommend their service. Work on your own resume and use tools, tips from Google and YouTube videos.

Save yourself the money!

TopResume attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
Illinois
1 review
0 helpful votes
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Review
August 29, 2023

Definitely helping me get my foot in the door for bigger opportunities.

Date of experience: August 29, 2023
Arizona
1 review
0 helpful votes
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I hadn't done a resume in over 20 years and was a little lost in exactly "how" to write a resume, a cover letter, and tie all of it to LinkedIn. A tall order for sure. I searched the internet and elected to use TopResume as my resource. In less than a week, I had completed all! My writer was fantastic and communicated multiple times a day; spectacular customer service! The follow up, assistance and guidance was above and beyond. I felt like I was the only resume that TopResume was working on! I would HIGHLY recommend this company for its' quality, focus and professionalism. For anyone in need of this service there is no better company, period. A special thank you to my writer for making me look the best I could be to anyone looking at me and my experience.

Date of experience: August 29, 2023
Massachusetts
1 review
0 helpful votes
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Shane is GREAT!
August 29, 2023

Thank you, Shane, for your expertise and kindness. You truly understood my resume needs and responded in a timely way. You made this process totally worth it! Thank you!

Date of experience: August 29, 2023
Ohio
1 review
0 helpful votes
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Great resume critique and evaulation
August 29, 2023

I enjoyed working with my writer, she provided honest feedback.

Date of experience: August 29, 2023