• TopCV

TopCV

Overview

TopCV has a rating of 4.3 stars from 2,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCV most frequently mention cover letter, linkedin profile, and great job. TopCV ranks 12th among Resume sites.

  • Service
    171

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 69.4%
Positive
43
Neutral
3
Negative
16
49
See all photos

What reviewers want you to know

Positive highlights

  • The service provided was outstanding, the end result was far beyond my expectations.
  • I am so happy because thanks to TopCV I landed my dream job.

Critical highlights

  • I have complained to customer service and the writer and have not heard back.
  • Riddled with repetitions, spelling mistakes and terrible grammar.
How would you rate TopCV?
Top Positive Review

“A unfinished version of a CV. Wow, what a wonderful piece of history. Thank- you so much Jason.”

Robin R.
2/8/24

From start to finish I knew this project was not going to be a waste of my money and my time. Furthermore and more importantly TopCV made me feel so relaxed while the professional team members did their work. And so much respect is earned by the writers in the first place for drafting a CV from scratch. 5 Stars service. *****

Top Critical Review

“Basically scam”

Jakub T.
4/4/24

1* for service 5* scam In general everything mentioned: - terrbile cv template - not corresponding with provided data - looks like elementary school project Cover letter: - AI generated I paid for 48hr delivery as I was in hurry, of course I did not receive anything:) Customer support not responding

Reviews (2,401)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (43) end result (28) dream job (12) spelling mistakes (12)
Thumbnail of user robinr1130
1 review
0 helpful votes
February 8th, 2024
Verified purchase

From start to finish I knew this project was not going to be a waste of my money and my time. Furthermore and more importantly TopCV made me feel so relaxed while the professional team members did their work.

And so much respect is earned by the writers in the first place for drafting a CV from scratch. 5 Stars service. *****

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Robin,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Thumbnail of user kubopuk
1 review
0 helpful votes
April 4th, 2024

1* for service
5* scam
In general everything mentioned:
- terrbile cv template
- not corresponding with provided data
- looks like elementary school project
Cover letter:
- AI generated
I paid for 48hr delivery as I was in hurry, of course I did not receive anything:)
Customer support not responding

Products used:
any

Service
Value
Quality
Thumbnail of user whitneye5
Chris W. – TopCV Rep

I am sorry to hear you were not impressed with the service provided. Unfortunately, we do not have enough information regarding your order to investigate this further. Please contact us at support@topcv.com so we can assist you further. It typically takes our support team a business day to respond to all inquiries.

Thumbnail of user mariav1942
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I really loved my experience, the recommendations and professionalism that had my writer! I would recommend it 100%, You won't regret it! My writer was always able to give me feedback about my questions and willing to continue making improvements as much as needed

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Maria,

Thank you for your positive review! We're delighted to hear about your great experience. Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.

We appreciate your support!

Thumbnail of user laquasiac
1 review
0 helpful votes
August 29th, 2021

If I could give a zero I would! I placed an order for a CV and cover letter on 14 July. The organization claims it will give at minimal a rough draft 7 days after. Two weeks later and I do not have a writer assigned. I've written customer support four times and have not been given an update, a response or a refund. $300 later and my job search is on hold. I'm starting to believe I've been scammed! My advise is spend the extra $150 on a more professional organization.

*** update***

A new writer has contacted me. It seems promising but I will not know until I have received a product. I will update my review after completion. Stay tuned!

Tip for consumers:
Spend the extra money on another organization

Products used:
I wasn’t provided the product I ordered (CV and Cover Letter)

Thumbnail of user arpita10
2 reviews
0 helpful votes
April 12th, 2024

TopCV does very good marketing of their services and would lure you into paying them for using their services. However, they deliver a poor quality service in the end and will not be able to fulfill your requirements. I paid and bought the services to write a CV and cover letter for me. They assigned a CV writer named Morgan to me. I clearly articulated all my requirements to him and what I expect as results of ATS report from the new CV. He developed the draft CV which looked ok to me. I rectified and collaborated with him on the final output. Finally, I asked him to deliver the ATS report to me. The report showed my role as a junior person instead of a leader. I reached out to Morgan to rectify the same. Initially, he responded by telling me that he would help me fix the issue but after a few days, he stopped responding and never delivered the corrected CV.

I would not recommend using TopCV services to anyone. They are expensive and deliver low-quality outputs which won't be able to meet your requirements. My advice is to go forward with some other service provider.

The biggest blunder is the non-availability of a person to whom you can provide your feedback in the end about the services delivered. They simply vanish.

Products used:
TopCV CV and Cover Letter writing services

* TopCV attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user anonymousz998
1 review
0 helpful votes
December 12th, 2021
Verified purchase

I sent my resume in the hope of being written by a professional HR from my field. However, even after two revisions what I got was my resume just paraphrased and a little different format. I didn't find the writer skillful enough who can add her contributions to it. There is no difference in interview calls after using a resume made by TopCV. I would say that it was a complete waste of money.

Tip for consumers:
Please don't purchase, it is waste of money.

Products used:
I asked for a refund as I didn't receive anything worth expectation.

Service
Value
Quality
Thumbnail of user mauricel173
1 review
0 helpful votes
February 26th, 2024
Verified purchase

My writer had a very positive attitude and did a great job in providing me with a golden CV

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Maurice,

We're glad to hear you had a positive collaboration with your writer.

If you need further assistance in the future, feel free to reach out.

Your support means a lot to us!

Thumbnail of user vincentn267
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

On spot advice on how to improve the CV was professionally given by the expert.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Vincent,

Thank you for sharing your feedback with us! We're delighted to hear that you found our feedback helpful and of good quality. We're proud of our personalized, human touch throughout our process. We're pleased that the free feedback was beneficial to you, and we're here to support you as you progress in your job search. If you ever have questions or need further assistance, please don't hesitate to reach out.

Your success is important to us!

Thumbnail of user basilk24
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Im still waiting to get more interviews, as i bought this service for this.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Basil,

Thank you for your review.

If you have any questions or concerns regarding our services, please don't hesitate to reach out.

Thank you for choosing our services.

Thumbnail of user janakaw3
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Vet much helped in improving my CV, great feedback, very constructive critique.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Janaka,

Thank you for sharing your feedback with us! We're delighted to hear that you found our feedback helpful and of good quality. We're proud of our personalized, human touch throughout our process. We're pleased that the free feedback was beneficial to you, and we're here to support you as you progress in your job search.

If you ever have questions or need further assistance, please don't hesitate to reach out.

Your success is important to us!

Thumbnail of user jfarawi69
1 review
0 helpful votes
October 27th, 2023

I paid for the full package (Order number *******), and what I got is fancy words and a summary of my CV that was published on a public CV on another CHEAP CV writing website. TopCV says that your CV will be written by someone from the same industry, and I assure you that the guy who wrote my CV knows nothing about the industry I work in, and he just added some fancy words. When I tried to contact them, nobody replied. I wasted almost $200 on that crap.

Tip for consumers:
Trust me and save your money

Products used:
The full Package

Service
Value
Quality
Thumbnail of user whitneye5
Chris W. – TopCV Rep

We appreciate you taking the time to share your experience, and I'm truly sorry to learn about your disappointing encounter with our service. We were unable to locate your order with the information provided. For personalized assistance, kindly contact our Customer Care team at support@topcv.com. We're here to help.

Thumbnail of user aileenc82
1 review
0 helpful votes
October 16th, 2023
Verified purchase

The writer was professional and quick. However, I discovered that my cover letter was not much different than a colleague of mine who also used TopCV and who works in a different industry. It makes me wonder if each writer just used a standard template. The LN profile was not that impressive, and did not contain the elements that LN Learning courses precisely recommend on how to create profile to attract recruiters.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Please feel free to contact our Customer Care team via email at support@topcv.com, allowing us the opportunity to assist you with your concerns and any questions you may have. We eagerly await your message.

Thumbnail of user nbiela2
1 review
0 helpful votes
January 13th, 2024

Bottom line: If you have a CV that needs to be rewritten do it yourself or use a cheap/free AI to do so. The quality and cost will be markedly better than this company and you will avoid needless frustration.

**I have since read reviews on reddit and REVIEWS.io all with very similar experiences BEWARE OF THIS SCAM**

I have seen some positive reviews and truly do not believe it could be reflecting real experiences by the same company. At the very least, buying from this company is a huge gamble given you will likely not even receive a refund, and at best you will receive a CV that you could make by yourself or through other means in less time and at a cheaper price.

Wish I could give this a negative 1 star. I would advise anyone who will listen not to buy this overpriced, poor-quality product with terrible customer service.

I purchased the "Professional Growth CV Writing Package". Immediately they are not upfront that it will take awhile to even have a draft of your new CV. I purchased an additional add-on to have the first draft completed in 48 hours. 5 days later I was sent my first draft, with neither an apology nor an acknowledgment of its delay. And the terrible customer service continued from there.
The draft I received was possibly one of the worst things I had ever read. From the formatting to the word choice and organization, this draft was awful. It seems it was made by someone totally incompetent. I would say it was made by AI given how strange the formatting and wording was, but I have since used a cheap AI program which provided a much better result. They waste your time by having you fill out a detailed questionnaire prior to generating your draft which they promptly ignore. I ultimately had to rewrite and format my entire CV myself since their product was unusable. They offer to have you "work with their CV writing professional" to rewrite the draft, but honestly, once you see the quality of what they turn out, it is a waste of time. If you have a CV that needs to be rewritten you are far better doing it yourself, you will save your money, time, and own frustration by doing so. I circulated the CV draft they gave me around my office and the unanimous verdict is that it was an unusable and unacceptable CV for my professional setting.

Now what makes this a true 1-star review is the customer service. They are somewhat responsive but it took MONTHS to even have a partial refund offered after receiving not only an unacceptable product, but also one that was given to me in 5 days after paying for a 48-hour rush processing add-on. Ultimately, TopCV cares more about making money than they do about the customer, something they admitted to me in an email.

***Update 4/15/24
Since posting this review I received a ver "in brand" generic message from TopCV asking me to email them. Sadly after months of sending multiple emails without adeuqte resolution of my problem, I do not think it is appropriate to expect me to dedicate more of my time to emailing them. When they have made it clear, in email, that they care more about money than the customer. I truly believe their positive ratings are predominantly paid reviews and AI generated because of how awful they are. Customer service repeatedly responds with nice polite emails apologizing for your issue then proceeds to solve nothing and take you money and time. I will not change my review at this point even if offered a full refund as a result of this review, it is more important that people know about this scam and save their hard earned money and valuable time. TopCV reaching out after this review despite not helping me for monts and sending an endless stream of ultimately useless email responses, just seems like them offering money and disingenuous promises in order to silence someone trying to speak out about how awful this company is, which is, in a way, even more disgraceful.

Tip for consumers:
Do NOT use this site. It is a waste of money, time, energy, and a toll on your mental health. I would gladly pay double the amount of money I ultimately paid if I could go back in time and tell my slightly younger self to completely avoid TopCV

Products used:
Professional Growth CV Writing Package and 48-hour Rush Service

Thumbnail of user maksymm4
1 review
1 helpful vote
May 25th, 2022
Verified purchase

It was professional, responsive approach from TopCV expert. Well done job. Revised resume reprsents you as a viable, qualified candidate by quickly answering the question, "why are you the best person for the job?" rather than placing the burden on the reader to search your history for the qualifications they seek. I have got the level of a
Document that I expected with emphasis on personal achievements.

Tip for consumers:
Do not hesitate to increase your chances of being noted for the achievements and qualities that you have and get a job that you deserve. It is worth your time and spending.

Thumbnail of user michaelh7620
1 review
0 helpful votes
October 18th, 2023
Verified purchase

Hi,
My experience in getting my resume rewritten was professional and I'm satisfied with the result. The big test will be seeing if I can get interviews. Thanks to TopCV team for doing a great job.
Michael Haralson

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Thank you for sharing your experience! We're delighted to hear that you found our service professional and that you're satisfied with the result. Best of luck with your job search and interviews – we're rooting for your success! If you have any more questions or need further assistance in the future, please feel free to contact us. The TopCV team is here to support you.

Thumbnail of user moatha14
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

In starting, you give inexperience writer, he gaves me a CV thats like any unprofessional CV and it doesn't worth any penny.
After that i asked for a writer my friends recommend to me, she was a great writer with good understanding

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Moath,

I'm delighted to hear that your collaboration with your new writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Thumbnail of user luciec53
1 review
0 helpful votes
October 30th, 2023
Verified purchase

When I decided to take my career in a different direction, Aiden helped me again to create a job specific resumé. I appreciate our smooth and fast cooperation.

Thumbnail of user whitneye5
Chris W. – TopCV Rep

Hi Lucie,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Thumbnail of user bluesblog
1 review
0 helpful votes
October 11th, 2023

To make it short: they do not have writers proficient in a wide variety of industries. They produce immature CV's that look like an Instagram influencer could have made them. Do not trust them, they might violate rules in your area that you are unaware of. Seek a professional CV writer in your space. And once called out, they refuse to give the money back, even if you have a package with interview guarantee.

Tip for consumers:
They will ignore you and gaslight you. Do not trust anything they say.

Products used:
I could not use any of the products provided

Service
Value
Quality
Thumbnail of user whitneye5
Chris W. – TopCV Rep

Thank you for sharing your experience, and I'm genuinely sorry to hear that you had such a disappointing encounter with our service. Please reach out to our Customer Care team at support@topcv.com so we can better assist you.

Thumbnail of user dmitriib1
1 review
1 helpful vote
July 14th, 2020

Seeing how well TopCV analyzed my CV I was impressed and ordered their services - top tier pricing. What I received in a few days was extremely disappointing. They have used my words within the standard template with ultra-simple formatting. Logic of expertise areas and key achievements was wrong and do not reflect the most impactful areas. It also included some definitions that have nothing in common with reality. It might be a typo or just negligence. There is literally nothing to pay money for. Expertise is not proven.

Thumbnail of user annar5018
1 review
0 helpful votes
November 19th, 2023

I expected to get better results than my original CV. On the contrary, the ATS scoring got worse and the writer twisted my experience into weird direction. Unfortunately, I cannot recommend this service to anyone, it is total waste of money.

Products used:
CV rewrite

* TopCV attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user sean.l
1 review
0 helpful votes
December 15th, 2023

Unbelievably poor standard. Requested refund instantly on receiving first draft on 14th November.

Not only because of overblown David Brent style verbiage but in rewriting original copy the Top CV author confused job descriptions with the wrong roles/companies.

He even made a mess of 'Education' inserting "in" into degree: Top CV replaced 'B.A. Subject' with 'B.A. *in* Subject'.

Laughable if one weren't paying top dollar up front.

In my case £186:3 X £62 via PayPal. I offered to take a hit on the initial £62 just to avoid the draining back and forth. But to no avail.

Yesterday a week later they offered a 30% refund or a rewrite. £186 included cover letter and LinkedIn profile so not a refund at all given I only received CV and cover letter neither of which were of any use.

Hard to fathom the good reviews on here in light of my own experience. Must be a huge disparity in quality among their copywriters.

My advice to anyone considering Top CV is to use Fiverr where you are more likely to get a better result for a much lower price and can view what you're buying *before* releasing payment, i.e. "accept" on that platform.

On Fiverr you can communicate with the individual writing the document before ordering as opposed to Top CV which in effect is a portal for what would appear to be a highly divergent group of authors.

In that respect Top CV is no different to Fiverr only with Top CV you have no quality control, no idea of who will actually write the CV, yet pay far more.

The brand name fosters the illusion that you're dealing with a group of specialist copywriters. Nothing could be further from the truth judging by my experience and there are many more negative reviews on other boards. Avoid.

Tip for consumers:
One infuriating thing in dealing with this outfit is the formulaic email responses with their elaborate fake 'concern' evading the point. Nauseating.

Products used:
The products were unusable. They offered a 30% 'refund'.

* TopCV attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user nelisan
1 review
0 helpful votes
September 24th, 2023
Verified purchase

Very pleased with everything and the great care, tips and advice given to users of the site. Just wish for different and affordable subscription option plans. Overall, it's excellent.

Thumbnail of user lebohangm3
1 review
0 helpful votes
May 13th, 2022
Verified purchase

I was paired with the best person (Nadine) to assist me in drafting my cv by show casing my skills and expertise which will be valuable in any environmental science institute. Nadine was efficient and her first draft of my cv was perfect and honestly for someone who has never met me before, it felt like she was always in my life. I don't regret contacting TopCV and I'll forever recommend it to anyone who needs their assistance. I'm very proud of my CV thanks to Nadine and TopCV.

Thumbnail of user ekaterinab24
1 review
0 helpful votes
October 31st, 2022
Verified purchase

I'd like to thank the author who took care of creating professionally written CV and Cover Letter for me - Ian J. Ian managed to highlight all relevant phases of my career, thus helping to draw recruiter's attention and matching my profile to the well-suited role. I really enjoyed communication with Ian, too. Recommend this author in particular, as well as the service in general. All the best!

Thumbnail of user corneheydenrych
1 review
1 helpful vote
August 26th, 2023

TopCV looks very promising at first glance. I got the most elementary draft back and my cover letter looks as if the CV writer, Derek L, used ChatGPT. Absolutely dismal. I am a senior legal advisor and could not use any of it. You will never get the full details of who you are working with and their Ts and Cs refer to their no refund policy which cannot be legal. Stay away. I add a screenshot of an extract of what they have given me - my original wasn't great but it didn't look like this. Judge for yourself

Tip for consumers:
They are truly unprofessional and lure customers with what appears to be a good value proposition. Absolutely pathetic service.

Products used:
I bought the CV writer and LinkedIn writer. I am currently waiting for them to advise me of my request fro a refund

Service
Value
Quality

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.

Company Representative

Thumbnail of user whitneye5
Chris W.
Typically responds within 3 days

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