Overview
TopCashback has a rating of 4.4 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.
Get your total, buy the gift card, receive the number (and pin) moments later and spend it! Since you can buy for any amount, you won't have odd electronic gift cards waiting to get lost!
This site is a joke. You will NOT get paid, don't be fooled by their high cash back rebates. You will not get it. They cost me a lot of money. I have used Ebates and Mr. Rebates for 9 years now. I signed up for TopCashBack because they advertised higher cash Back rates than anywhere else. There is a reason for that, they keep it all. I know how to use Cash back sites and used TopCashBack the same as always. It's pretty simple but they make it harder than it has to be. Well over half, probably 75% of my Rebates were not given to me. I made about 20 transactions and maybe got 5 of them, all for small amounts. I make so many purchases online and I don't have time to babysit these kind of websites. I opened up claims to get my cashback but there was always some excuse not to pay me. It's not worth my time to get all the required info to PROVE my rebate. I shouldn't have to prove anything, your website should work as intended. I rarely if ever have issues with Ebates or Mr. Rebates so I'm sticking with them. Please don't believe any positive reviews you read about topcashback because there is no way they are real reviews. Trust me it is not worth your time or lost money to hopefully get a few extra % back. I closed my account with them. Hopefully someone shuts them down or starts a class action lawsuit against them because they deserve it and I will be the first one to sign up for the lawsuit.
Topcashback, this is a good service of cashbacks and shops. Buying through topcashback, you make profitable deals. I really enjoy shopping with topcashback
I have given one star as I cannot give zero, numerous claims not tracked, numerous excuses, avoid! I have now closed premium and looking to close full account.
Hi Neville,
Thank you for reaching out. If your purchases have failed to track, I would highly recommend referring to this guide: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/. However, I would love the chance to take a closer look at your account and any claims you've submitted. Please send me an email directly to promotions@topcashback.com. I look forward to speaking with you soon.
Best Wishes,
Dominique
I feel like I buy gift cards a lot. But now I always check top cashback! Near instant delivery, and I always see my cash back in my account shortly thereafter.
I use 5 different cash back apps and this by far has the longest payout wait. 98% of the time I chose a lower cash back offer on an app that has a better payout system.
Hi Kari,
Thank you for your feedback. I'm really sorry that the wait seems to be too long. However, I can promise you that you are getting the highest cashback rates, and you will eventually be paid out. Each merchant has an 'Estimated Payable Speed' that you can find when you click on the merchant under your earnings. Also, to view our top merchants and their estimated payable speeds, you can go here: https://www.topcashback.com/blog/estimated-payout-speeds-top-merchants/. If you have any transaction that is taking longer than the estimated payable speed, you can always email me directly to promotions@topcashback.com.
Best Wishes,
Dominique
First off I only have one account and invite alot of my friends and family to join and they all did cashback offers and I guess since I referred too many people they saying I have multiple accounts which is a big lie yall just dont want to pay my $430 worth of referral bonus to me yall are liars and I hope this scam site get shutdown and go to hell!
Hi Kevin,
Thank you for getting in touch.
We would never just suspend a member's account without doing an investigation first.
If you would like me to take a second look into your account, please do feel free to send me an email to promotions@topcashback.com.
Best Wishes,
Dominique
I had a $20 cash back that it didn't have an expiration date and when I wanted to use it I found out that is expired and I looked and their website to contact them they don't have a way to do that until I found this website that I don't know if it's gonna help or not but I will never use their website again
Hi Khadija,
Thank you for reaching out. I'm sorry about the experience you've had. I would love the chance to personally look into this for you. Please send me an email directly to promotions@topcashback.com. I look forward to hearing from you soon.
Best Wishes,
Dominique
This is the worst cash back site ever, they advertise offers and once you order, they seem unable to track the purchase. This is a scam, use as a last resort and the customer service is horrible!
Hi Tracy,
I'm sorry you feel this way, but there are certainly no scams at play here. We rely on retailers' tracking networks to report transactions back to us, but as with anything technical, there will be odd occasions where tracking may fail. We do have a claims team in-place to hunt down missing cashback for our members wherever this is possible. If you would like guidance on how to submit a missing cashback claim, please feel free to get in touch with our team and we'd be happy to guide you through.
Best wishes,
Patrick
Target gift card can check out immediately! I buy this gift card and than check out with another cash back site. So I totally got 8 dollars cheaper! Yeah
Does not award cashback. Frustrating process to verify you did actually order results in additional frustration still missing your cashback. They like to add insult to injury.
Hi Patrick,
I'm very sorry for your experience. I can assure you we are awarding tons of members cashback daily. If there's something in your account you would like me to take a closer look at, please do email me directly to promotions@topcashback.com. I look forward to hearing from you soon.
Best Wishes,
Dominique
I love Topcashback, special with new Giftcards sold on your website.
I hope you will have more kinds of Giftcards in the future.
Thank you!
Phuong Nguyen
Lots of times the merchant doesn't acknowledge the cashback, but Top Cashback will work to get the money for you. Rates are quite good as well. Recommended.
This app gives the best cash back... over all cash back apps! I've been able to save money and have money to buy extras for birthdays and Christmas! Thanks TopCashBack! You're the best!
Did not give me cash back on some of my purchases. All they did was give me excuses why they did not track. I recommend using Rakuten, they are awesome, everything tracks correctly.
Hi Kim,
If you find that your purchases are frequently failing to track, we strongly recommend you follow this guide very carefully: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/.
Best Wishes,
Dominique
Super easy to earn cashback and customer service is awesome to deal with, very helpful! Definitely recommend downloading this app and easily earn cashback on purchases you would have made anyways.
The topcashback was really easy to use. When I purchase an item on the website or app the cash back goes right into my wallet on the app to use later on.
The cashback for the gift card purchase is very quick within two weeks, much earlier than expected. The delivery of the gift card through email is instant.
You won't get the cash back as they promise. They said they didn't get money from the merchants even you follow their rules. Then they tell you the cash back is extra and it is not guaranteed!
Hi Sharon,
I'm very sorry about your experience. However, we always recommend to our members to follow this guide to ensure tracking: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/. Please send me an email directly to promotions@topcashback.com and I would be more than happy to look into your account for you and offer some more tips/suggestions.
Best Wishes,
Dominique
I love this App. Always have the best offers. Recently I experienced some problems with my transaction and Patrick was so kind and paciently helped me. You are the best!
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chad,
I'm sorry to read you haven't had a positive experience, but we certainly do not 'keep all of the cashback' as you have claimed. TopCashback, unlike many cashback sites, operate a 100% model. This means that we pass on 100% of the commission we receive for your sale back to you, the member, by way of cashback. If a retailer declined cashback, this is not our decision. Cashback is funded by the retailers, so if they decide that your transaction was ineligible for cashback they will not award us a commission for your sale. Our claims team will investigate missing or declined cashback for our members and we will dispute on your behalf, but if the retailer declined a claim we will relay that decision back to you. Ultimately if a retailer declined to pass on cashback to us, we have no cashback to pass onto you.
You can improve your tracking rate by ensuring that you follow the terms and conditions set-out by your chosen retailer. This information is clearly displayed on each merchant's page on our website.
Thanks,
Patrick