Chad S.’s Reviews of TopCashback & more

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Cash Back

6/23/19

This site is a joke. You will NOT get paid, don't be fooled by their high cash back rebates. You will not get it. They cost me a lot of money. I have used Ebates and Mr. Rebates for 9 years now. I signed up for TopCashBack because they advertised higher cash Back rates than anywhere else. There is a reason for that, they keep it all. I know how to use Cash back sites and used TopCashBack the same as always. It's pretty simple but they make it harder than it has to be. Well over half, probably 75% of my Rebates were not given to me. I made about 20 transactions and maybe got 5 of them, all for small amounts. I make so many purchases online and I don't have time to babysit these kind of websites. I opened up claims to get my cashback but there was always some excuse not to pay me. It's not worth my time to get all the required info to PROVE my rebate. I shouldn't have to prove anything, your website should work as intended. I rarely if ever have issues with Ebates or Mr. Rebates so I'm sticking with them. Please don't believe any positive reviews you read about topcashback because there is no way they are real reviews. Trust me it is not worth your time or lost money to hopefully get a few extra % back. I closed my account with them. Hopefully someone shuts them down or starts a class action lawsuit against them because they deserve it and I will be the first one to sign up for the lawsuit.

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TopCashback S. – TopCashback Rep Over a year old

Hi Chad,

I'm sorry to read you haven't had a positive experience, but we certainly do not 'keep all of the cashback' as you have claimed. TopCashback, unlike many cashback sites, operate a 100% model. This means that we pass on 100% of the commission we receive for your sale back to you, the member, by way of cashback. If a retailer declined cashback, this is not our decision. Cashback is funded by the retailers, so if they decide that your transaction was ineligible for cashback they will not award us a commission for your sale. Our claims team will investigate missing or declined cashback for our members and we will dispute on your behalf, but if the retailer declined a claim we will relay that decision back to you. Ultimately if a retailer declined to pass on cashback to us, we have no cashback to pass onto you.

You can improve your tracking rate by ensuring that you follow the terms and conditions set-out by your chosen retailer. This information is clearly displayed on each merchant's page on our website.

Thanks,
Patrick