Até agora não tenho razões para não comprar aqui, todas as encomendas chegaram dentro do prazo previsto.
Muito bom site, confiavel engrega rapida e de qualidade podem comprar sem medo muito seguro super recomendo
Eu recomendo, entrega muito rapida
Exelente custo beneficio.
Exelente atendimento.
Com certeza voltarei a fazer novas compras..
Loja Muito boa. Até o momento nunca tive problemas com a loja.
Resposta rápida, aguardando meu produto
Materiale sempre corrispondente alle specifiche date, spedizioni rapide e supporto eccellente, ottimo rapporto qualità/prezzo e tantissime offerte
Umas das melhores loja da atualidade! Bom atendimento! Envio rápido! Recomendo a todo mundo! Tomtop é 10! Vamos comprando que essa loja é show!
He comprado muchas cosas y de valor en esta tienda y siempre todo correcto, tarda 3-4 semanas, tienen buenos precios y aveces ofertas irresistibles
Gosto muito de fazer compras aqui... gostei dos produtos e das informações contida neste site, alem de ser rapído na entrega e no ratreamento...
Hasta hoy todas mis compras han llegado antes de lo esperado. En TomTop encuentro en algunos articulos precios más bajos que en la competencia.
Satisfait de mon achat: délais annoncés respectés, produit conforme, prix intéressant. C'était mon premier achat sur ce site, et je ne suis pas déçu.
He comprado varios productos en Tomtop y no he tenido ningún problema con ellos.
Sin lugar a dudas volveré a comprar de nuevo.
Rápido o envio e tudo a 100%. Continuo a fazer compras nesta casa há mais de 4 anos e sempre sem problemas. Recomendo
Uma boa opção de compra na internet para quem quer comprar produtos de qualidade e pagando um preço justo e com muita confiança
Já comprei varias vezes, e todas deu certo, muito boa a loja, comprei 3 drones, e todos chegaram de acordo, tomtop eu recomendo!
O site Tomtop, tem ótimos preços em seus produtos.
Recomendo sempre aos meus amigos e conhecidos!
Sempre que posso, compro algo no site!
Recebi o produto esperado dentro do prazo. O site é bem fácil de navegar e tem diversos produtos com qualidade. Confio e recomendo.
Prodotto come da descrizione, arrivato in anticipo, buon rapporto qualità prezzo. Non è la solita cineseria ma prodotto di qualità a costo onesto.
Muy buena experiencia con esta tienda online.
Tuvo un proceso muy rápido. Tiene varias opciones de entrega además de la que es gratis.
Como siempre totalmente confiable en tiempos y en plazos previstos gracias. Volveré a comprar otra vez
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.