I am very pleased with the quality of the product, I am very pleased with the quality of the product, the shipping service and the customer service.
Perfect! Fast shipping and everything is included. Perfect. Fast shipping and everything is included..
All is ok, but very long dispatch of goods. Very long dispatch of goods. Very long dispatch of goods
Very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good
Have order Order date: 2017-09-13 12:33:37. Write dispatched in 24h. Today 2017.09.27 and still Processing...
Excellent e-shop site. Very cheap prices, lots of bargains, very kind customer service.
Wormly suggested
Good shopping experience, recommend to buy from this site!
Shipping is far enough.
Definetely recommend
Good service.no problems on paiment or delivery, customer service fast response, product quality very good
Really easy.
Cancellations and refunds also processed in a timely manner. Will continue to do business.
Tomtop has become my number 1 worst experience in the 14 years I've been purchasing items from EBay.
Ordered a Tooploo external hard drive. Item arrived in a reasonable time but did not work. It was apparent that the issue was a Manufacter defect that somehow made it through Inspection.
And not the fault of Tomtop.
Much corspondance resulted in compensation of first $6.00 then $8.00, despite me paying almost $40.00 for the item which I declined.
We agreed that I would email Tomtop additional funds to cover shipping costs for a replacement, I also asked for a tracking number. Repeated emails about asking for tracking number resulted in replacement item being held in ransom until I filed a good review in EBay.
Much more corspondance resulted in being told that I would not get a Tracking number, citing costs for the reason. Countered with additional funds for tracking but was declined.
Over the course of over a year with hundreds of emails and 8 times of assurities of sending the replacement but not providing me with a Tracking number I went ahead to repurchase another Tooploo from Tomtop but found out that I'm being denied from purchasing anything from them.
Much corspondance resulted in being told that they have no record of me purchasing or giving money to Tomtop.
Provided them proof of purchase and Emoney transfer and remarked about me being blocked from purchasing from them which shows proof that I did buy from them.
My last 10 emails about not receiving item has not been answered by Tomtop.
Much of Tomtops answers were word for word repative responses.
Very dishonest company. Buyer Beware.
Hello. At TOMTOP, I buy mainly phones. The goods always arrived in order. I'm happy with shopping. Sincerely Martin
Very cheap price with quality service. Good buying experience. Product works well. Right on time delivery and free shipping.
A well-organized, transparent website, there are always available action prices, detailed product descriptions.
Easy to use site. Cheap prices, good quality products, with great communication and quick shipping. 9/10.
Great Service, Regular Offers, Nice Items at Bargain Prices. Decent Delivery Times. Pleasing!
Purchased - Mini USB Keyboards - Solar Power Banks - Water Balloons - Hiking Sticks - Sports Watch.
The product arrived in perfect conditions, very good and fast shipping, excellent service via e-mail by Tomtop staff.
No problems with this merchant website, fast order process and delivery within the stated time in a neat packaging
I bought two items from this company and both were not working! That's way is so cheap. You are buying garbage!
Ummm, it must be on of our stuff made this mistake ````` so sorry for the confusion, anyway i will help you to solve your problem, please kindly let me know your email address and order number for checking your order details and working out an satisfactory solution for you. In this kind of case, we usually will send a replacement or issue full refund.
One of the best online shopping sites... They are very professional... Low prices... Excellent service... Good products... Fast shipping...
Great service, fast shipping, a lot of goods to choose from and cheap prises as well. Everything is good
Overview
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
- Visit Website
- Shenzhen, GD, China
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry for the inconvenience we may have brought.
Please tell us your order number, then we can solve the problem.
If possible, please send email to support@tomtop.com of the problem, then we will check and give you a solution.
Thanks.
Best regards
Customer service from tomtop.com