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TokyoTreat

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California
1 review
0 helpful votes
Follow Andy B.
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I've seen a lot of bad reviews complaining about their boxes never arriving. I have a similar problem with my July box having been weeks since it's been stated that it had been shipped. On the good side DHL shipping proves to be a very effective shipping method as I received my August box in less than 2 weeks (that is if you want to be charged the extra $10 for it). Most of the snacks were very good and you get what you paid for.

Date of experience: July 26, 2020
Canada
1 review
0 helpful votes
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Happy customer
February 10, 2021

My first Tokyo Treat box did not disappoint! Shipping was fast, it only took a few days. I'm happily satisfied with all the treats I was able to try; the few treats that didn't agree with my tastebuds went to someone else who liked them :) I'm definitely excited for my next box to arrive!

Date of experience: February 8, 2021
Sweden
1 review
0 helpful votes
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I've always been curious about japanese culture and food. I was going to visit Japan this year but since the pandemic is stopping us all i decided to atleast have some snacks and treats while we all wait, and im not disappointed is all i can say. As im writing this review i have a smile on my face looking at the treats just dreaming myself away to Japan, absolutely worth a try if you havent already!

Date of experience: April 20, 2021
Washington
1 review
0 helpful votes
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Absolutely amazing!
April 12, 2021

These box is definitely what you need during quarantine. Every month you get this bright Orange box with cute little patterns and designs on it! Then you open it up and read about all the tasty treats in the box! 100% worth the premium subscription too!

Date of experience: April 11, 2021
Italy
1 review
0 helpful votes
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A taste of Japan
April 13, 2021

The shipping is very fast, the package and the content arrived in excellent condition!
All the snacks inside are various and the taste perfectly balanced.
I really recommend this boxes if you wanna feel and have a piece of Japan inside your house!

Date of experience: April 13, 2021
Massachusetts
1 review
0 helpful votes
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Avoid at all costs
July 28, 2020

I never received my MARCH box for which they took payment on February 28.
It is now July 28.
Neither I nor the Post Office has seen this box.
Company refuses to refund this.
Customer service is generic, incompetent and unhelpful.

Date of experience: July 28, 2020
Washington
1 review
0 helpful votes
Follow Matthew V.
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Have gotten Tokyo treat many times here in the last few years, about 9 times in total. Always have some snacks that are very fun to try out with friends and others that left me feeling a little cheated. Some months have what I feel is extreme value and make it feel like the fee per month is completely reasonable and other months left me wondering why it was sent out the way it was. Some months have very repetitive stuff from previous iterations. Overall a very fun experience to try snacks from a different part of the world and would definitely recommend anyone to try it out a few times!

Date of experience: March 2, 2020
Maryland
2 reviews
0 helpful votes
Follow Carly V.
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I've been ordering from Tokyo treat for months and they always deliver! I've never gotten a duplicate of a snack and they're always so tasty! I love the books that come with information about each snack and more. It's truly great and of course delicious!

Date of experience: July 1, 2023
California
1 review
0 helpful votes
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Shipping is quick. My package arrived A LOT sooner than expected. Prices seem reasonable for what is offered although the shipping cost may be a bit much at least they do a great job of it. Will continue to be subscribed to Tokyo treat!

Date of experience: September 28, 2020
Oregon
1 review
0 helpful votes
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Love this box!
March 8, 2021

Tokyo Treat is sent straight from Japan and has a great mix of both savory and sweet flavors. I would recommend getting the premium box though, some of the best items are only via premium. I personally am super excited for my next box.

Date of experience: March 6, 2021
Netherlands
1 review
0 helpful votes
Follow Ali E.
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My wife and I were willing to try some Japanese snacks as we couldn't visit Japan yet. Tokyo Treat's super tasty snacks via fast delivery made us extremely happy and we love all in the box. Happy to recommend anyone!

Date of experience: April 13, 2021
Australia
1 review
0 helpful votes
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Reliable and great value
November 27, 2019

Great monthly subscription to get a solid variety of Japanese snacks.
Each month leaving you only more excited for what comes next.
With a mini educational booklet that comes every month, that explains the flavours of the month, why they were chosen, interesting information about Japan and it's holidays and traditions, and it also teaches you some Japanese!
Quick and reliable Delivery and communication.

Date of experience: November 26, 2019
Texas
2 reviews
2 helpful votes
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Buyer Beware!
November 9, 2021

Buyer beware! If you sign up for a subscription service, you will NOT be reminded about it before it debits your account. And they will not refund you your money if this happens. They prey on customers who don't remember something they subscribed to 6 or 12 months prior to the next renewal. This is shady business & a terrible way to treat customers. So disappointed.

Date of experience: November 9, 2021
Michigan
1 review
0 helpful votes
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Awesome treat box!
March 14, 2020

Very cool and different treats to try, the shipping takes awhile but it comes from Japan so no surprise. I would recommend this box to anyone who likes trying new and different snacks/candies and drinks!

Date of experience: March 14, 2020
Canada
1 review
0 helpful votes
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Tokyotreat is a service to which I've been subscribed for several years now, and while I sometimes go a few months without ordering, I don't think I'll ever stop ordering altogether -- simply because it's a great service! I love the variety of snacks and find I get a good amount of them for my money. The themes add a nice touch as well.

Date of experience: March 6, 2020
GB
1 review
0 helpful votes
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Tasty and Punctual
July 28, 2020

This box was full of delicious snacks and included a few things that I had seen elsewhere and had always wanted to try. Seeing as this is the August box and it's still July, the fact that this box is here shows great delivery times, especially given current circumstances.

Date of experience: July 28, 2020
GB
1 review
0 helpful votes
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I've had 4 boxes now and every time it's like opening a treasure chest of goodies. I've tasted some amazing combination of flavours and enjoyed being surprised by taste and style of food. I've enjoyed receiving every box and can't wait for my next one. Anyone who loves Japanese treats needs to try this box!

Date of experience: March 7, 2020
New York
1 review
0 helpful votes
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AMAZING!
March 26, 2021

I've been buying the TokyoTreat boxes for my family for about 3 months now, the kids and I absolutely love all of the delicious treats in the boxes and we can't get enough of them! The delivery is fast and the box is cheap (unlike JapanCrate, I had to wait 12 weeks for their box and it was expensive). Overall, great food and delivery. I would 100% recommend to anyone interested in Japanese food or just anyone who wants to try something different.

Date of experience: March 26, 2021
Peru
1 review
0 helpful votes
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Great
April 18, 2021

The box made it all the way to peru in about 2 months. Having bought this kind of boxes before, I can say I got a better deal for my money with a tokyo treat. I even forgot to include the promotional code when I made my purchase and the support team was kind enough to still include the extra bag of kitkats. The candy is delicious, I would definitely recommend.

Date of experience: April 18, 2021
Minnesota
1 review
0 helpful votes
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First Time!
January 6, 2021

This is my first time buying a TokyoTreat box and I literally bought it last minute and expected the shipping to take longer but it arrived today and I was so happy! This box may not be for me (since I'm gifting it to a friend), but the snacks look so delicious and fulfilling! The box is a stunning orange color and I double checked if everything was in there and it totally was! Once I save up enough money, I'll definitely get one for myself! Thank you! (Original post on facebook!)

Date of experience: January 5, 2021

Overview

TokyoTreat has a rating of 4 stars from 728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks and new things. TokyoTreat ranks 10th among Subscription Shopping sites.

service
241
value
245
shipping
237
returns
114
quality
240
This company does not typically respond to reviews
+317