TokyoTreat
Questions & Answers

It is one of the worst ones out there. If anything goes wrong they refuse any sort of customer service. No refunds, no placements even if the box never arrives.

Scam - they charge you additional shipping costs after ordering that you cannot refuse. I ordered two boxes in April & May and have received neither. TokyoTreat point blank refuse to give refunds/vouchers/ship out new boxes.

Definitely a scam. Unauthorized credit card charges, missing shipments. They may sometimes ship products, but they are not reliable.

Totally legit! We are on our 4th box. Better read your fine print & cancel your plan though if you don't want charged again! And shipping is not free! But not a scam. Quality stuff!

The are Scammers! Withdraw money without warning! No refund and non-received item.

There isn't anything about Tokyo Treat that is negative in my honest and humble opinion! Tokyo Treat is absolutely, beyond a shadow of a doubt, 1000% LEGIT! I have nothing but love and adoration for Tokyo Treat

100% legit. Depending on where you live it might take longer to ship to you but I have always received my boxes in a few weeks.

It is a legit company. They send you a box of Japanese treats every month you're subscribed. And they do respond to messages regarding your subscription and any other questions you may have.

Legit. I've received every box so far within the estimated timeframe despite shipping issues caused by COVID-19.
To me it seems that many people don't read the terms and conditions before subscribing. When the company then does what the terms say they will, people start complaining and calling it a scam even though it's their own mistake (not the company's fault).

It's a legit company with awesome goodies. Right now it takes a bit to get the boxes because of COVID but you'll get it