Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
When the dress didn't fit, the return service was very helpful!
Quick, too.
Thank you Tuckernuck for making shopping so easy and fun! Your clothes are always fun, beautiful, unique and special. Your customer service is fabulous! Such a treat to look at your great clothes and fabulous home goods.
I got the cardigan in the pink and love it. The fit is true to size. It's light enough that I will be able to wear it in the Fall, Winter and Spring here in North Carolina.
Love the dress. Had to hem it but otherwise it was great
Timely received your product, my dress and wash and wear good style and fit.
Read reviews, ordered dress, it arrived, very happy to have it! Will order again from Tuckernuck. Thankyou!
Always nice quality but I still Stand firm on how I feel About the prices. I would buy so much more if the price is for just a tiny bit lower. I wish companies would take the time to do the math and figure out how hard it is for a single woman who still wants to dress fashionably to afford clothes. A lady grossing 60,000 a year (which is the above minimum in my state) has a really hard time spending $150+ on one piece of clothing. Please consider this.
My Order was never shipped to me. An apology was extended to me and I was somewhat assured that my credit card was reimbursed. Guess a plus and a minus leaves nothing.
I received very good help from Anne, one of your customer service reps. She took care of my issue in record time!
I absolutely adore the clothes (and shoes and bags) from this site. Returns and exchanges have been very easy. The website itself could be more user friendly, though--That's my only conplaint.
I was very disappointed to receive the gorgeous earrings I bought for my sisters birthday in a plastic baggie. No tuckernuck or branded card and no box.
Get much of my wardrobe from Tuckernuck. Love the free shipping/free returns. Also love how they list the length measurements of dresses
I have a return and I promptly took it to the post office on 01Sep2022 but it still hasn't been received. The return shipping is extremely slow.
Very happy with my headband purchase! Comfortable and well constructed. Looking forward to wearing it this fall as it goes with many things!
Fast, Prompt and always puts the customer first :)
I will stick with 5 stars, as shipping (and returning) is free. I'm all over the board with T-nuck sizing, so often have to get two sizes to get one that fits. Pleased with the uniqueness of the merchandise and the quality is good. But the return process is s. L. o. W. I sent something back last week, and now 7days later it's still stuck in USPS he@&. Why T-nuck, why?
Customer service is exceptionally quick and friendly with returns!
The dress was oddly sized- super tight across the shoulders and arms and voluminous below.
The return process was straightforward and speedy.
The clothes that are perfect are a joy…. The items that don't fit or are not what I need, I return with no trouble. Thank you.
Although I liked the cotton caftan I ordered, it just didn't fit me in length and overall size. You made the return simple and I was noticed every step of the way back to you and when to expect my refund to happen. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members