The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I had high hopes for this item. The color is great, but the sweatshirt has a very tight neckline (hard to pull over my head) and the sleeves are tight and cropped above the wrist bone. In theory it's cute, in practical terms it's a very strange and awkward fit.
I bought my boyfriend a yeti cooler for his birthday and thanks to tuckernuck I was able to get it right before his birthday and he was super happy. Overall a great experience. My order was processed the next day.
I love the cream top I bought but the red dress didn't work out. Return process super easy.
I purchased both of these dresses and was more than satisfied! Quick delivery and many compliments!
It's cute and comfy and a perfect fit! The fabric is perfect for fall weather.
This is a super classy dress! It is a touch too short for work, at least the size I got
Great product and great customer service. I've already referred your company to several friends. Will order more product in the future.
So happy I discovered Tuckernuck. Fair prices, sales, great customer service, and fast shipping. Oh! Wonderfully curated selection of merchandise!
I purchased an skort in a small based on the model size described in the description and the reviews. Unfortunately, the skort did not fit as I thought it would based on the above information and size charts. The Tucker icky customer service person was easy to work with and resolved my issue quickly without any hassle. Wonderful customer service. Received a new size, all is good.
Although I like the dresses I will be returning them. One is the wrong size and I am not happy with the color of the other. I will order again though!
I love my new black cardigan. I love the quality and the style! I think I will order the pink one if it is still available.
Sizing was inconsistent in the clothing but quality overall is very good and return policy is excellent.
The coupon deal was a bit confusing. I wasn't sure if a promo had timed out or not. Necessitated a phone call, but all was well.
Color, size, and fit were on point. Perfect dress for a fall wedding.
I love the hot pink ruffled dress I got and have gotten many complements while wearing it. My only complaint was that it was quite wrinkled when I received it so I had to iron it before wearing.
The company shipped out quickly and my dress arrived 3 days earlier than expected.
Very easy
I wore my outfit and a woman was staring at me and commented that I looked like I was from NY. I was coordinated from head to toe.
I finally found the perfect little dress, only to order the wrong size. Totally my fault. Returning the wrong size and ordering the right size was seamless. I received the dress and love the fit. Best of all - it has pockets! Bonus!
Both customer service experiences were impeccable. Professional but super friendly.
Adore the dress I settled on.
I really appreciate the variety of items you carry. The clothing are top quality and a good price range for most any budget. Sales seem to be run through out the year with season ending items nicely marked down