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TuckernuckReviews 1,788

3.6
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Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
169
quality
654
New York
1 review
0 helpful votes
Follow KATHERINE F.
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Sizing was off.
October 17, 2022

I would say I was rather disappointed in the quality of the garment for the price point and the fit was so off. That was not a true XXL on the two dresses I bought. Very tight fitting interior lining. I sent both back and waiting for my money to be returned.

Date of experience: September 17, 2022
Georgia
1 review
0 helpful votes
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Customer first
September 17, 2022

I've had nothing but excellent experience with this company. I've ordered a lot from them, had to return a few things, had some minor problems. All were taken care of to my satisfaction and went above my expectations. Products are a bit too expensive, in my opinion, but lovely.

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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Very satisfying- Amalfi coast dresses
September 17, 2022

Easy to shop & return
Sizes were mostly correct
I'm a curvy 12 and 5.4 so it's tricky w length and lots of materials.

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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Fall/winter simple elegance
September 17, 2022

The black eyelet long shift dress is simply constructed and well made. The dress is lined to mid knee. I am 69,5'5" and weigh 152#. I ordered the medium and the small size. I kept the small. It "feels" snug in the armholes, but that could be a function of wearing different bra and a habit of loose summer tissue linen tops. The dress is unlined from knees down. I find the dress nearly perfect for a family special dinner or a night out in Philadelphia, Santa Fe and Dallas. It will be perfect for years.

Date of experience: September 17, 2022
Iowa
1 review
0 helpful votes
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The dresses are nice but not inexpensive. I received a 25% discount coupon after purchase when my size was gone.

Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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Great dress!
September 17, 2022

Ordered a dress and it was true to size, came quickly and I love it!

Date of experience: September 17, 2022
New Hampshire
2 reviews
0 helpful votes
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Adorable dresses.
September 17, 2022

I had never ordered from or heard of Tuckernuck until I saw a picture of some dresses on FB.
I hesitated then decided to give the products a shot.
I ordered a black velvet dress and it came within a week and I loved it.
So, I ordered another dress and I love this one too.
I am a customer for life and I would highly recommend that if you like the pictures on line, order!

Date of experience: September 17, 2022
Texas
3 reviews
0 helpful votes
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Yea! Tuckernuck!
September 17, 2022

Every experience I have had with Tuckernuck has been great. The products are excellent. There have never been any problems with returns or exchanges.
I always receive compliments when I wear an item.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Beautiful blouse
September 17, 2022

This is such a gorgeous blouse. And the customer service was outstanding.

Date of experience: September 17, 2022
Connecticut
1 review
0 helpful votes
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Incorrect size info
October 16, 2022

I asked for size recommendation, as this was Mt first purchase. I gave my measurements, and the size suggested was too small.

Date of experience: September 16, 2022
Maryland
2 reviews
0 helpful votes
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Great
September 16, 2022

Every item I've purchased have been quality! And fast shipping!

Date of experience: September 16, 2022
Pennsylvania
1 review
0 helpful votes
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The wonderful navy blue dress
September 16, 2022

I am a new customer with Tuckernuck and have order two wonderful dresses. This navy blue tiered dress is so becoming and would be for any age and any size. It had been a long time since Inhave bought any clothing that has made me feel pretty. This is coming from a 61 year old pear shaped woman who has felt as though the clothing industry has forgotten. This dress is a classic and makes me so happy wearing it. Almost a second lease on life. Thank you Tuckernuck. Here's to an exciting long term relationship.

Date of experience: September 16, 2022
Pennsylvania
1 review
0 helpful votes
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Rebates
September 16, 2022

My dresses went on sale 5 days after purchase.
I wish there was a price adjustment policy within so many days of ordering.
That said, I love my purchases.

Date of experience: September 16, 2022
California
1 review
0 helpful votes
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Midnight dress
September 16, 2022

I like this dress and it fits well. I think it is overpriced

Date of experience: September 16, 2022
Massachusetts
1 review
0 helpful votes
Follow KATHLEEN N.
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The dress appeared far more elegant than it was. Had you displayed the sleeve so that I could see the stitching was visible I would not have purchased this garment. It is not returnable. My sister said she would take it if i did not like it. When she saw the dress, she offered to put it in a consignment shop. Don't plan on using your site again.

Date of experience: September 16, 2022
Illinois
1 review
0 helpful votes
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Wrong item shipped, still no refund
October 16, 2022

I bought a dress that was final sale and the wrong item arrived, I sent it back but have not been refunded.

Date of experience: September 16, 2022
Alabama
1 review
0 helpful votes
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Quality was disappointing.
October 16, 2022

Still waiting for $614.32 refund, 10 days after mailing in pre-paid packaging.

Date of experience: September 16, 2022
New York
2 reviews
0 helpful votes
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Delivery
October 16, 2022

I haven't gotten my package, although it says it was delivered

Date of experience: September 16, 2022
Utah
3 reviews
1 helpful vote
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Mixed experience
September 15, 2022

I ordered a high end sweater - Peter Millar. The price was fair. The quality? Quite good. The actual order process? Easy. I liked it so much, I order a second sweater. My one meaningful complaint? The sweater was placed and shipped in a plastic bag versus a protective cardboard box. So what? The postman stuffed it in my mailbox (both deliveries). No way to treat an expensive sweater. Please rethink this process. Not impressed.

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Love this shirt
September 15, 2022

Very flattering!
The fit is fabulous and the placement of the buttons is perfect!
Love the fit and the fabric and the look!

Just wore it on a trip.
Very happy!

Date of experience: September 15, 2022

From the business


tnuck.com
New York, NY, United States