The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Beautiful color, the material was totally not what I anticipated even though I read the reviews. I leaned toward the positive side of the good reviews. The fabric was extremely thin and I expected the dress to be longer. I am 5 foot four and it stopped above my ankles. My first purchase from you also.
Great fit. If you have small bust but normally ate size M, take Size S& dress will fit Perfectly sleeves and necklace flattering. Fullness of fabric is generous and has great flow and movement.
I got the green boots and they are beautiful, had trouble with shipping however, Rayah helped me with the whole process in an efficient manner.
Most items I ordered came wrinkled (understandingly) but then I realized the instructions said "no ironing". I tried steaming garment and it was only ok. This information needs to be put in the advertising/clothing description for the pieces of clothing.
Each time I have shopped through Tuckernuck I have had a pleasant experience. I purchased two dresses and love them both. They arrived on time and as described on the website. The material feels high quality and I've already had several compliments. I will definitely be back! My only issue is narrowing down my selection as there are so many amazing options.
The dress came just as advertised and SO comfortable! It showed up early and I could not have been happier!
Great quality, selection, price and point all add up to Tuckernuck being the first place I go to when I am looking to purchase clothing and shoes.
In the last month or so, I have ordered two dresses from Tuckernuck. Both arrived quickly and fit perfectly. I am pleased with them for the events I purchased them for and will wear them a lot for other events as well. My only tiny complaint is that both arrived quite wrinkled. They were in soft packages that we squished into my mailbox. I am hopeless at ironing so am taking them to be pressed today.
M
The dress I ordered was of good quality and was delivered quickly.
Loved the fabric, fit and overall look. Received many compliments from old and young on the dress
Ordered two dresses hoping to keep both. Both were nice style, quality and fabric especially for the price. One dress was too large so I have returned it. The other dress was prefect fit and I have worn it already.
Beautiful clothing and amazing quality! You cannot go wrong with a purchase from here.
I normally take a small size in clothes. This dress is lovely however it was not cut well in the bodice. I am not large bosomed but the dress was "skimpy" across the chest. I think the medium would probably be too large at the bottom. I did love the dress and it is true to the pictures on line. The return and refund was great. Since this was my first time with Tuckernut I didn't know what to expect but it was fine.
The Faye blouse in navy is not as nice as the Faye blouse in white which I bought this spring. I would have returned it if I had realized the front wasn't entirely lined like the white one was before I washed it. In my opinion it doesn't fall as nicely.
I live in California where we wear blouses that are lighter weight. Sent it back.
Wating for a credit.
Quick service. Beautiful blouse arrived in time for a vacation.
I discovered Tuckernuck in 2018 and have loved every piece I've purchased from this store. The clothes are made to last and it shows.
I had looked at this top all summer and finally decided to buy it. It looked beautiful in the ad, but I was disappointed with everything about it. The fabric looked cheap and it didn't look well made. Maybe if it had been ironed and hanging on a rack it might have been more attractive, but I knew I didn't like it the minute I opened the package.