The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Love the items I received which came on time, not super fast, but not very delayed. The quality is great. The return process takes some time.
Always satisfied by the quick shipping, and quality of the clothes I order. Love the style and selection!
Followed size reviews. Loved everything and perfect fit.
EASY, LOVE THE FREE SHIPPING. 5 WOMEN STOPPED ME AT A MEDICAL MEETING AND ASKED ME WHERE I GOT MY DRESS. I SHAREDTTUCKERNUCK WITH EACH OF THEM
Love pomander place dresses! They are adorable and can be dressed up or down w accessories... thankful for tuckernuck and their offerings of comfortable, stylish clothes!
Everything old is new again. I believe quality designers look to the Sixties! Delighted to have found this company! Very classy A-lines dresses, high flattering-to-face-collars, youthful lengths, nice fabrics, all modernized for today yet with a great nod to the past. Audrey Hepburn-ish…what's not to like?!
A wonderful fabric and design that is extremely cool in hot climates!
This company is awesome! There was a problem with shipping and Tuckernuck took such good care of me. Do not hesitate to buy for them! It will be well worth it!
I wanted this dress last fall, and it sold out quickly. Tuckernuck notified me that it was available so I bought it immediately. Even lovelier than I had hoped.
I bought a dress based on reviews and sizing. The dress is really cute but tight in the bust area. I am a 38 DDD so I thought the XL would work fine. The dress otherwise is very roomy (maybe a little too roomy) but the bust is tight.
I only like cotton shirts and was thrilled to receive this shirt. The fabric not only feels wonderful, but the style is fantastic! After receiving my shirt I immediately ordered a second one in another color!
Always helps in any way they can with my multitude of questions.
Very satisfied with all aspects of shopping experience. Great selection of clothes - easy ordering, fast shipping and reliable return policy.
Great online descriptions of clothing items… sizing, material, etc…
I purchased the French Soles Foster sandal. They arrived within a few days, beautifully boxed and wrapped in pretty paper. More importantly, the sandals are gorgeous and the size 7 fit perfectly (TTS)!
Takes forever to get the credit when you return an item…still waiting…
I ordered two dresses and both were just a little snug and didn't look quite right on my frame. Loved the dresses though! I needed to return and Tuckernuck made it very easy to do!
Thank you for making a size exchange easy and simple to do!
Love the jacket. Followed review advice and sized down.