The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Love this dress in red! So comfortable and put-together with minimal effort and looks great with sneakers or flats.
Easy to work with. Very happy with purchase! Love the shirt!
The dress is of great quality and delivery was on target.
I ordered a jacket on the website and it was far too large for me. I returned it and ordered my desired size but could not use my first time buyer 10% off discount so I ended up spending more for the jacket on my second purchase/exchange
I love the clothes. Great quality, great website, great all around experience!
Getting more and more disappointed in the quality of items I've been ordering
Garment was just as described, and very quick deliver
Was a quick and easy experience. Great quality and prices.
I ordered a pair of pants that were delivered efficiently they were too small so I easily returned those with free returns and ordered the next size I absolutely love them and couldn't be more happy with my experience
Although I returned the item I purchased It was only due to the fit on me. The dress was of good quality
And very stylish. From ordering to returning the process was quick and easy.
The employees at Tuckernuck were wonderful! They had styling suggestions and helped me get in and out quickly! They were quite energetic and seemed to care about my experience!
The fit is perfect for me
5' nothing
100 lbs and very narrow shoulders. Thanks for the loose fit of your xxsmall
The material was great quality. The dress fits me just right. It is a pretty dress.
I saw in magazine and ordered…not buying much these days, but will really enjoy this piece. The leather trim is a great addition. The OS was a little worrisome as I am a small, but
It is fine and good substitute for coat.
Customer service was quick to respond and happily helped solve my problem.
I've fallen in love with the site and the clothes. Some dresses are better quality and fit than others, but the return process is so easy, it's not a problem to return those items that don't quite meet my expectations.
I purchased a cotton lace dress, it came and what a surprise, it far exceeded my expectations. It is absolutely beautiful. Thank you
One item arrived in two days and the other item in 14 days.
I love the selection of merchandise at Tnuck! Various price points, casual or dressy styles, current trends while remaining classic!
Bought Sister Gift Christmas Gifts, best packable hat ever, Friends Family discount met our gift $$$.