Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I now am the proud owner of 4 Black Willow Tunics! It is my very favorite of all time! I wear them everyday in my retail shop and constantly receive compliments. I think I need another one just in case. Great timing on delivery.
I am always hesitant to purchase on line because of fit or quality. I have had easy exchange and return experiences with you.
I love the style and quality of these clothes, but I'm short and petite (size 4-6) and everything is way too long and loose. Would love a petite option.
I always enjoy shopping tnuck.com for their rotating collections of classic and quality goods. Site is easy to navigate, selection is lovely, shipping is fast, and customer service is top notch.
I paid an extra $20 to get it in time to be shortened for a wedding and loved wearing it! Now I want it other colors. All great thanks.
Ordered three dresses, kept two which I love. They came quickly and the return process for the one was very easy. Will definitely be shopping with them again!
Love the quality of the dress I bought and look forward to wearing it as the New England weather cools! Fit is loose (which I like) and although some said it was short, I am only 5 feet tall so it was actually perfect for me! (maybe even a little too long). Amazing quality and style,
I am only 5'2", and I usually have my purchases taken in. But the dress is just the right length and loving the upturned collar.
There was a Friends and Family sale but I guess I didn't notice the effective dates. It ended before I could make a decision. The fact that it ended in the middle of a weekend was a surprise I hadn't anticipated.
Tucknuck does not disappoint. From a curated selection of pieces for the discerning to the responsive customer care staff, you can count on this company.
The dress I ordered came USED with a white mark on front and spots on the bottom. The dress was crumbled up in plastic as well. No one has responded to me and I've sent the dress back and was never credited. This is the worst experience I have ever had! Very upset
Ordered 2 beautiful dresses and although they didn't fit (ran small), they were designer quality. Unfortunately, I had to return, no questions asked, refund was timely. That's not always the case these days! Will definitely continue to shop here.
I Like the no nonsense style... almost Audrey Hepburn vibes. The simplistic nature of the design and color of dress make a statement all alone
In the Spring I ordered a lace dress in a small…it was cut too large for a small. I recently ordered another dress and love the style but keeping the history of too large for a small I ordered an XS. I have not worn it yet but it's tight. I expect to be in it when whether changes since we are well into fall.
Beautiful bright yellow dress. Fits perfectly! Can't wait to take it on vacation.
This was my first intro to Tuckernuck. I ordered a sweater for a gift and was delighted that it came quickly and the styling and quality were most impressive. Thank you Tuckernuck!
Love the look, fits great but obviously not designed by a lady golfer. Needs pockets on both sides. Tee holder is too hard to manage.
Everything I order more than meets my expectations. Love the styles and the quality.
First time customer. Thrilled with my dress/the quality and design/fit/ease of ordering/and quick shipping. Will absolutely order from this retailer again and again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members