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Tmart.com

How would you rate Tmart.com?
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Canada
1 review
1 helpful vote
Follow Carry A.
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TMART is a legit online store that sells variety of good quality and affordable items. I also like some of the unique items that they sell.

Date of experience: January 15, 2014
Texas
1 review
1 helpful vote
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Excelent!
April 2, 2015

I'm very happy with TMART.com, everything was shipped properly. Great store, very serious and professional.

Date of experience: April 2, 2015
Texas
1 review
2 helpful votes
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Awesome product, just got it today after only ordering it 7 days ago, very quick, and the item works very well.

Date of experience: December 18, 2013
New York
1 review
6 helpful votes
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Oh how I had fun with tmart, yes they are smaller than they appear but both features are useful and handy

Date of experience: December 12, 2013
Missouri
1 review
14 helpful votes
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Stay away from Tmart
December 1, 2015

They cancelled my order because of a double order for the same product but they still have not refunded my money. Stay away from Tmart

Date of experience: December 1, 2015
Tmart T. Tmart.com Rep
over a year old

Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team

Canada
1 review
125 helpful votes
Follow Lindsay T.
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I bought a $100+ tablet from them and the site clearly says it comes with an HDMI port. Mine arrived without one. I contacted them and they asked for a picture of the SKU and my unit. I did this but now a month later they have not responded to all my emails.

I buy a lot from them but mostly cheap gadgets where the 'loss' is not that great. I will never buy anything expensive from them again. Beware when dealing with them.

Very poor service if the buyer is right.

Update: As I said, I received an email from *******@tmart.com on Feb 1st asking for my Sku and a photo of my unit. Today March 1st, I sent an angry email about their lack of action. The auto reply I got says "To provide more efficient service, our mail service has been closed since November 19th, 2014." Now how does that make sense if they ask me to reply to a 'closed' email service. Besides, my previous emails in the past month to service did not result in this weak excuse for poor service. They really have no idea what they are doing.

Update again... To show you their ignorance and total inability to communicate about anything, I did get on to their online service and spent 45 minutes getting no where. They promised to get back to me within 24 hours after 'talking with the guy'.

Now they have asked me to get back to them yet again with the order number. I have given them the order number at least 10 times on the chat line and in emails. Still another dumb question instead of support. I sent them images off their website and a photo of my unit without the designated HDMI socket. Lou Benny, the chat agent, tells me 'there it is' when in fact the black slot is clearly labelled as the TF socket for the 32 GB memory card. They are completely useless when it comes to support.

Date of experience: March 1, 2015
Tmart T. Tmart.com Rep
over a year old

Dear Lindsay T.,
Sorry for the inconvenience caused by us!
Would you mind contacting our online service again for this issue.
Here is link:
http://www.tmart.com/support/live-chat.html
We will do our best help you solve the problem.
Thank you for your patience and understanding.

Best wishes,
Tmart Service Team

Greece
1 review
1 helpful vote
Follow Lefteris I.
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Excellent site with fantastic products with cheap prices. I recommend to everyone. Please do not hesitate to buy from it

Date of experience: December 5, 2017
New Hampshire
1 review
0 helpful votes
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My review is probably going to be one of the most different ones on the site. I actually stumbled across Tmart by accident. Back in the year 2010 I had created a Gmail account and I was cleaning files up and organizing and I decided to go through my spam folder and find out what kind of spam was actually going in there cuz it's not a folder I'd normally go through. Well when I saw an interesting email it said my first and last name and I was curious as to what it was what kind of an email that was. Sure enough I opened it up it started telling me about the website tmart.com and I just decided to click on it and I explored the site for like 6 Straight months and in the process of that I was also learning the sanitary processes to take when handling Tattoo equipment. So overall after getting my research from Tmart and learning the products that they have in stock I decided six months later I purchased list of tattoo supplies that I needed to start practicing. I was very impressed with the prices on everything that I had ordered and a week later when all the equipment showed up I was still pretty impressed with the quality of the products and since then I have kept my Tmart account active or on standby I still use it to this day in the year 2017. I'm always telling my friends and family about this site and that they need to check it out a lot of them just forget about it but the ones that actually end up listening and going to it well I told them that they need to be prepared because they were about to be sucked into the pool of I literally laying in bed sometimes just searching all different kinds of products looking at reviews the site has so many endless opportunities and so many ways to do be creative it basically freeze my mind up and let me start thinking of my future and how Tmart could possibly be that Gateway to success. I also think about possibly working with tmart.com or for tmart.com. Either way one way or another I am currently with the company even as a customer I will always associate with tmart.com and the way they set the site up with all the different topics and everything the way it's laid out it's very easy going to just browsing around.

Date of experience: June 12, 2017
Texas
1 review
3 helpful votes
Follow Beata J.
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I just followed my brother's advice and tried to find the item I want in tmart. What made me surprised is I really found what I need. GOOD

Date of experience: December 15, 2013
Singapore
1 review
3 helpful votes
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I rarely buy things online, I tried other shops, tmart was the first experience, my package was in good condition when I got it

Date of experience: December 25, 2013
Netherlands
1 review
1 helpful vote
Follow Archibald G.
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Good Product
April 18, 2014

Good Product. The BEST PRICE EVER! HATE that it takes so long to get here, and i had to pay ex to get it. But overall, I Love Shopping with You Guys (and i will continue to do that) Thumbs Up.

Date of experience: April 18, 2014
California
1 review
0 helpful votes
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Nice product
May 8, 2017

I ordered and received my product as promised. Quality seems good, looks nice, and the price was very good.

Date of experience: May 8, 2017
Washington
1 review
0 helpful votes
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For the most part products are perfect for what I want them for. Great price, sometimes shipping takes awhile.

Date of experience: February 10, 2017
Brazil
6 reviews
7 helpful votes
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I love the clothes of Tmart! I receive a dress so lovely, the review is on my blog www.pamlepletier.com

Date of experience: November 25, 2014
1 review
1 helpful vote
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There's such a great range of brushes, from foundation to eye brushes - perfect for any kind of make up.

Date of experience: April 7, 2015
Czechia
1 review
1 helpful vote
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Fast delivery, price and a good and fast customer service.
All orders were delivered as stated on the site.

Date of experience: March 4, 2017
Finland
1 review
5 helpful votes
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FASTER SHIPPING than ever imagined possible!
September 1, 2014

FASTER SHIPPING than ever imagined possible! I ordered 2 gorgeous jeweled flashdrives and a pair of earrings and the order arrived coast to coast within 6 days! I highly recommend TMART!

Date of experience: September 1, 2014
Bulgaria
1 review
0 helpful votes
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Just wondarfull
June 8, 2017

I am extremely pleased with my work with these merchants. The products offered are very good and meet the quality of the price.

Date of experience: June 8, 2017
Greece
1 review
0 helpful votes
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Nikos
June 30, 2017

Tmart is a very reliable site with very interesting gadgets. Some of them are not genuine but they are a lot cheaper. I fully recommend tmart.

Date of experience: June 29, 2017
GB
1 review
0 helpful votes
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The Order
July 19, 2017

The purchase was painless and good, but until I receive the goods I can't say more. Now I have to fill up the one Hundred

Date of experience: July 18, 2017

Overview

Tmart.com has a rating of 2.4 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.

service
170
value
160
shipping
166
returns
139
quality
158