I was a little confused about how to make the product work on computers, but your team really help me a lot. Saved me big repair $!
Bought many items, Regarding the delivery time on average its from 30 to 50 days, The quality is great
Love the low price and always free shipping. Some products I've never seen anywhere else and are really unique.
I received the merchandise yesterday... Other than the package being torn a little, everything inside was in good condition.
My e-mails were answered promptly. The product arrived at my door in just a few days. Very quick service.
Very great site, although they gave me the wrong color, but still very beautiful, do not want a replacement
I love this site, discount prices, clearance, everything u need all in one place at low costs. Absolutely love.
Found a link to your store on Youtube. Will make shopping here and enjoy the shopping! Best Regards!
Have been ordering for last 3 years and items always were as described and every question answered quickly
I ordered a pedometer - never arrived. Ticket placed three weeks ago hasn't been answered yet. Very, very disappointed.
This business is a scam that sells junk products. I purchased their TV mount that was rated to hold 100lbs - the new LED TV I purchased (5 months ago) only weighed 39lbs... So there was plenty of safety factor. Last week, the mount just broke. No warning. And dropped my tv to its death. Thank God no one was in the room when this happened because it broke the brick hearth on my fireplace and severely damaged the drywall... Did I mention my TV was shattered?.
Anyways I contacted "customer service" asking that they refund me the cost of the TV and notified them that they are selling a faulty product and that someone will be hurt or killed due to their crappy product. I received a response that told me to "have the tv repaired". I wrote back and said the TV was beyond repair, sent them a copy of the receipt for the TV and asked that I be refunded for the cost of the TV. No additional for the damage to my house - and I have been getting the run-around ever since. Different "service" reps with the same 1/2 broken english, telling me "it is our honor to help you" and "So we can solve your problem better" and my favorite "hope you can understand". I have received no less than 5 of these emails.
This busness needs to be shut down before their products get someones child killed - and before any more hard working American's dollars end up in the dumpster with my sh*t TV mount and LED TV.
I am zucy from India, this is my first time in tmart shopping, I bought a lot of toys for my two children, they like them, thanks tmart sent free gifts
I think I will continue to focus on tmart
Great product and shipped fast would suggest anyone to this site Ive ordered three things so far and had no issues with shipping or product
Why make me wait 10 more days? It is a unacceptable. Although you give me a free gift for compensation, but I am still annoyed.
I'm giving tmart 4 starts just for being around for this long and having almost no competition. They lose 1 star for Delayed delivery time
Actual comster service chat dialog
7:25:44 AM: shawn:
So lemmie get this straight you wont have my product for 5 days being 12/10/2013 then i will have to wait 2- 4 weeks for it to ship to me
7:26:06 AM: shawn:
Is this correct
7:27:33 AM: shawn:
HELLO?
7:28:52 AM: hilary:
The website is displayed on the business days. The shipment company will update it at different times according to the logistics of time. The time we told you is the recent shipping time.
7:28:59 AM: hilary:
It is on the way, so sorry to tell that it cannot be cancel, if it is needing it sooner, we suggest that you can buy it on the local market, you can reject to sign in when it deliver, it will send back to tmart, when we get it will help you to refund for it.
Hope your understanding.
7:30:00 AM: shawn:
ITS OK IM FILEING A DISPUTE WITH CREDIT CARD COMPANY AS WE SPEAK I HAVE SENT THIS MESSAGE TO THENM AND WILL BE POSTING IT ON YOUR WEBSITE
It has been a long time since my payment was done, I got my item 13 days after payment, any way the delivery was slow, although its quality is ok.
I absolutly love all the colors and how much it costs (: Usually the cost of this in the real world you would only Be able to buy 3 nail polishes... but Omg 24! IM LOVIN T-MART
I bought some items before.
Will buy again. Item were with good quality. Perfect support and fast shipment. A perfect place to buy things
I placed a 32GB memory stick pen last week, although its port was loose sometimes, but it worked well most of the time; still deserves the price.
Overview
Tmart.com has a rating of 2.4 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 25th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
It is regret to hear that.And would you please tell us your order# for check? In order to be more efficient to solve your problem, you can also try our online service: http://www.tmart.com/support/live-chat.html