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Tmart.comReviews 1,075

2.4

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 36th among Electronics sites.

service
170
value
160
shipping
166
returns
139
quality
158

We monitor reviews for authenticity

GB
1 review
2 helpful votes
Follow Bruce M.
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"Bought the first time on Tmart
August 25, 2014

"Bought the first time on Tmart. Booked batteries. Afraid that will not reach, but mailed Sweden. It is 25 days. Support service is not as fast answers as we would like, but everything else was good."

Date of experience: August 25, 2014
Seychelles
1 review
3 helpful votes
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I ordered a product and got it 24 days later. The service was tremendously good as for Free Shipping Service.
Tmart is the first o/seas site i've ever bought anything from. I am in Sydney Australia. The service and quality of items is first rate and quick delivery to Sydney.

Date of experience: August 25, 2014
California
1 review
10 helpful votes
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I like tmart Professional UV nail curing lamp for salon use. Includes 4 pcs 9W bulbs (two located at the top of the lamp and one on each side). Can be used on both hands and feet.It also can be used for drying the shellac nail polish. Very good.

Date of experience: August 25, 2014
GB
1 review
3 helpful votes
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I have been browsing the web in search of reasonably priced merchandise. When I browsed T-Marts merchandise and prices I was sold, they have the best prices.

Date of experience: August 25, 2014
Arizona
1 review
15 helpful votes
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I receive my 12 Colors Generation 3 Eye Shadow Palette from TMART. HAHA.
I am enchanted by these shadows. I did not expect such a good pigmentation. Packaging looks very professional. Shadows do not mess up, do not roll it, curious as to the quality. I recommend to all :)

Date of experience: August 25, 2014
Sweden
1 review
3 helpful votes
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I ordered makeup off of here annd it was soo cheap but soo goodd i loved it: p
I also have to add that the shipment has been quite acceptable (two weeks) and attention also been very good, which is appreciated.

Date of experience: August 24, 2014
GB
1 review
15 helpful votes
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When you are looking for small gadgets or want to buy technology for a low price, you can go to tmart.com
The shipping options are free and when you want it fast, just pay around 1$ (sometimes just 0.16$) and you have it in under 1 week (from China to UK).
When you miss an order they will help you instantly or at the same day (depends on timezones).
I can just recommend TMART, their support is competent and friendly!

Date of experience: August 24, 2014
Japan
1 review
4 helpful votes
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Shopping made easy!
August 22, 2014

Shopping made easy! Great deals!
Their sunglasses are great, functional sunglasses plus they are polarized. My only complaint is about the design. They have two separate pieces of plastic that form the frame and it leaves a line across the front. At close distances, it is visible but doesn't stop me from wearing and loving these sunglasses.

Date of experience: August 22, 2014
Saudi Arabia
1 review
9 helpful votes
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Recently I bought a cell phone, which was delivered in order. N9000W works O. K.
Tmart.com which the price / quality ratio of the products are good. If i was in hurry or just impatient - buy from the local shops in my area at double prices. For all the rest Tmart.com is a good choice. Recommended!"

Date of experience: August 22, 2014
Japan
1 review
7 helpful votes
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One of the lowest prices internet-shop with fast response service and many features. Have many coupons. Deliveries are fast. Have no problems with money return or damaged items in parcels

Date of experience: August 22, 2014
New Jersey
1 review
2 helpful votes
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I ordered three items. Received them all, but the Bluetooth speak was be sent wrong color, but fortunately I also liked this red.
Tmart is a great site to make purchases. It 'everything, even items not found in local markets. The customer service is majestic and always responds to requests.

Date of experience: August 22, 2014
Indiana
1 review
5 helpful votes
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The shipping is a little slow
August 21, 2014

The shipping is a little slow. It takes about 20 days for my order to arrive at my country. But Tmart has great value and great service. Have ordered many items from them and the time that I have had faulty items they fixed it promptly. Thanks all..

Date of experience: August 21, 2014
Canada
1 review
5 helpful votes
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The prices are pretty good, it used to be great until recently. The products do come in 1 weeks to the U.S.A. I assume delivery varies greatly depending where you are. The shipping is free! I like buying cheap items on Tmart for myself.

Date of experience: August 21, 2014
Japan
1 review
1 helpful vote
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I bought tmart item because I wanted a more comfortable headset.The item is a must, and good even for a newbie, since you can find LOT of help googling. If you're an expert, this is a expandible base.

Date of experience: August 21, 2014
GB
1 review
123 helpful votes
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Terrible company:
August 21, 2014

Terrible company:
Promised 2 day delivery
Gave no email confirmation
Said delivery would take 45 days!
Would not offer refund
Item delivered was incorrect and very poor quality
ITEM DELIVERED HAD BED BUGS IN IT!
One live beg bug bit my wife.
We are praying that there were not more than one.
Do not use this company!

Date of experience: August 21, 2014
Japan
1 review
2 helpful votes
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"I had a problem within a quad and contacted Tmart who resolved the issue very quick lye and efficiently. It is a fantastic shop and I recommend it all the time, and Sophie and joy are great "

Date of experience: August 21, 2014
Ohio
1 review
128 helpful votes
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Total RIP OFF!
August 20, 2014

Total RIP OFF! DO NOT DO BUSINESS WITH THIS SITE OR COMPANY! Worst customer service you will ever experience and in the end you`ll fight bs and red tape to get a refund. Have contacted the FTC to attempt to stop them. I suggest you do the same if you too have been had by these crooks overseas.

Date of experience: August 20, 2014
Japan
1 review
2 helpful votes
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Just "Thank you very much TMART "!
August 19, 2014

Just "Thank you very much TMART "!
Great website, exelent service, very good contact when i need information!

Date of experience: August 19, 2014
GB
1 review
3 helpful votes
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Friendly service and my Tmart-item arrived from Hong Kong to GB in around 20 days with FREE SHIPPING. Item was in great condition and customer care service responded directly and were helpful throughout my purchase.

Date of experience: August 19, 2014
GB
1 review
2 helpful votes
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I've been experiencing undelivered items problem on eBay lately. So I switched over to Tmart. Tmart has been satisfactory so far. I received the items within a month.

Date of experience: August 19, 2014

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China