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Tmart.com Reviews Summary
Tmart.com has a rating of 2.4 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 39th among Electronics sites.
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"Great store with big veriety on RC hobby items.
Good prices and good customer service"
Worth buying. As for now, I am absolutely satisfied with my purchase. It works like a charm.
I bought a tripod in the store and really liked it, the information is real, sending was done very quickly and the product arrived well packed in my house. I found the price very good and the quality is great.
I made a post on my blog showing more information on the tripod: http://www.rockcomluxo.com/2015/04/tripe-barato-e-na-tmart.html
Very nice item for the price and shipping was fast.
I am well impressed with not only the flash drive but also the service. Ordered, processed, shipped and arrived in less than a week. A happy man utd fan from Wales will definately buy from here again.
I have signed up on Tmart for two year and I have ordered from Tmart upto now more than 10 times, They are very helpful, fast, and friendly. Good value items and service!
Excellent customer service. Excellent online chat service. All around great experience and Worth the Money.
Very nice item for the price and shipping was fast.
There's such a great range of brushes, from foundation to eye brushes - perfect for any kind of make up.
I got the Naked 2 palette in just two weeks. Great product and fast shipping!
In my 1st review of Tmart.com, I complained about the customer service and (more importantly to me) the fact that the blue tooth ear piece I had ordered was used and not working. One would think that after 3 "chat" sessions, they would understand that I wanted a new ear piece that worked. Nope. A replacement was sent and it too was out of an open box and it doesn't work either. I'm out my dough, but it is not worth the hassle of dealing with this company again. Caveat emptor...
This website has very shady customer support particularly when you received the wrong product, They either did not follow-up with the request for return or just simply insisted the product will work even though it obviously doesn't. I eventually had to file a dispute through my payment channel in order to get a refund
Hi Michael L.,
Sorry for the inconvenience caused by us.
We have issued refund for you.
Here is the transID: 8GV34518HW900234E.
Have a nice day!
If you have any problem, you can also contact our online service:
http://www.tmart.com/support/live-chat.html
Have a nice day!
Best wishes,
Tmart Service Team
The dress was so great! High quality, lovely design!, I love tmart.
Great item! Solid metal! Very high quality product! If the goods can arrive faster, so more perfect...
Just as described and awesome. This is the best site to shop with products at low prices!
I ordered my battery charger from Tmart on March 14th, it was said to be shipped on the same day according to my tracking. It has been 2 weeks and I haven't heard one thing on the we're abouts of my product. This is the first time I've ever ordered from this site and its definitely the last time. I recommend that people should not order from this website, and don't believe the tracker its a hoax.
Hi Daniel S.,
Your order was shipped on 2015-03-15.
You can track it via:
http://www.globalmailplus.com/
It will take 30-45 days to reach.
Would you please wait another 3-5 weeks for it?
Thanks for your patience and understanding in advance!
Best wishes,
Tmart Service Team
Great job I ordered and received I'm very happy customer!
From the business
Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi RK,
When we made the return lable for you, it shows:"error: address is too ambiguous".
We have sent you an email to check your shipping address before.
Would you please contact with our online service again and tell us your correct shipping address?
Thanks in advance!
If you have any problem, you can also contact our online service:
http://www.tmart.com/support/live-chat.html
Have a nice day!
Best wishes,
Tmart Service Team