Titancustoms

Ordered a seat from Titan then read some reviews after I ordered. I got worried because of bad reviews. I left it on order and it came a few days later than expected but what doesn't with this covid crap going on. Seat what in perfect shape and was the cheapest place to get it from. Keep up this customer service and the bad reviews will all get buried in the past. Thanks Titan!

I ordered this hogtunes amp and speaker kit back on 10/5 /2022, and then cancelled on 11/7/2022, and made a phone call and sent several Emails asking for my refund. Todays date is 10/17/2023 and still have not received any response, from both Emails and phone messages, and still nothing. I have hired a lawyer, Benjamin Palatiere, he is located right in Texas close to the titan business, he is still in litigation with my case at this time. Im hoping anybody reading this review will check with him for your case against this scam business. I WILL NEVER RECOMMEND OR USE THIS COMPANY (titan) AGAIN FOR ANYTHING. And i request anybody checking in for information here STAY AWAY.

Couldn't fill the order. When I requested a refund they said ok, but now it's been 5 months and they refuse to take my call. I called from another line and was connected, then promptly hung up on. Called back another time and selected the accounting department and the same thing again. I believe this company is broke and just can't supply what they promised and would go belly up if they refunded all of the money from outstanding orders they have open. Stay away from them or you'll regret it! Rudest people I've ever talked. Read the reviews! Everyone is having similar experiences. They will threaten you with their "corporate law firm" and their 10million a year business, but its all BS.

I ordered a Legend lift bracket set from Titan and then saw the reviews and had some concern but, figured I'll wait and see. I received the package a day earlier than originally speculated with no damage or problems. I then ordered a set of Legend A Air Shocks and not only did the package come without any problems but, I ordered it on Monday and received it yesterday(Thursday) despite a snowstorm hitting the east coast. I can't speak to the issues others have had but, I've had nothing but good experiences with this company to date. Thank you Titan Customs.
P.S.- I live in NY State in the middle of Covid Communism Lockdown.

I ordered a TBR 2-1 Exhaust in May of 22 I still have not received it nor gotten my money back and have tried to work with them numerous times. Now they don't even take my call

I placed an order for grips and I have been checking the order status which shows only that I placed an order. Now weeks later it shows order canceled so I check my credit card yep they got their money but they haven't given it back to me! I've called and emailed them and now I've disputed the charge on my card. Don't buy from them!

I ordered my mustang seat online when I was told by the manufacturere that the seat would be on back order a minimum of 8-12 weeks. Not only did I get immediate correspondence with Titan via email, but I saved over $300 and recieved my front seat with backrest and rear seast in less than a week.
My seats were delivered way ahead of the 2 weeks originally expected. I had a question after my order via email and Titan responded via phone within 10 minutes of my posting. Fantastic customer service and incredible savings. I will most certainly recommend this company. Thank you Titan.

I ordered s set of custom wheels and tires for a Harley Davidson motorcycle from titancustoms.com on July 24 2018. I paid when I ordered. The salesman's name was Chris Dading (I wonder if it was even his real name). In October 2018 I received an email from the salesman saying that there was a problem with the coating on the wheels, the manufacturer was working to correct the problem. It is now February 2019 and I still have not received either my wheels and tires or a refund. I have tried to call and email, only get recordings when I call, no real response when I email (I received one reply, someone named Danny said he was looking in to it). Do not order from this website unless you like to throw away money.

I ordered a part for my son for Christmas. When I received the part it was wrong I needed to return it I left a message on the customer service number and we waited six weeks to get a return call. When the customer service representative call me back which her name was Lori explain to the situation and she had the audacity to tell me that after 30 days they could not take it back and get me the right part I need it even though it took her six weeks to call me back. I have never dealt with a company like this before I would not advise anybody to order from them. Very sad they need to train these representatives better. I wouldn't even give it one star. Also I sent an email to the owner of the company with no return phone call.

I have nothing but good to say about this company ordered parts were delivered 2 days later. What seems to be the problem?I had a good experience

My husband ordered a Metzeler tire, rotors and a rim for the fraudulent non-existence of a company. He was told the tire was out of stock. So, everything was shipped but the tire. My husband then called them and said just wanted a refund of the money and he will get a tire from someone else. They tried to convince him to buy other stuff instead. He declined and asked if he could just get his money back. Lori said OK, and that Chris was going to send a check for the tire. He has called Lori 25 to 30 times. All she says is she is going to tell Chris. Chris has not reached out to my husband. He made his purchase in March of 2022. He had the Tumball Police Department go there for the theft of his money. This has started a police report to build against Chris and Titan Customs. DO NOT BUY ANYTHING FROM THIS COMPANY! PLEASE READ! YOU WILL REGRET IT AND BE WRITING A NEGATIVE REVIEW LIKE US! SCAM SCAM! SCAM SCAM! SCAM SCAM! SCAM SCAM! SCAM SCAM! SCAM SCAM! SCAM

Ordered an air cleaner at the beginning of September. Called the first time and they stated they needed to get with the manufacturer and they would email us. No email so after 6 phone calls and an email saying they needed a year make and model which was provided at the time of order I get told by Craig that he made a mistake and that I don't get to ask him to ship it overnight because of his mistake. I told him he needed to make it right and to, d me to shut up and listen to him and told me I must be a Biden supporter and to, d me he is going to cancel my order cuz he doesn't need to deal with someone yelling at him over a bull$#*! order and that I was the type of person if he were to ship it overnight I would $#*! cuz it didn't get delivered til 5pm. So long stormy short the are crooks and I would stay as far away from them as possible and unfortunately I can't post a picture as I don't have the product

ORDERED A WHEEL IN JANUARY 6 WK TURN AROUND. ITS NOW DECEMBER. WAS PROMISED A REFUND FROM CHRIS VIA EMAIL NEVER TURNED UP. MY CUSTOMER FINALLY GOT SICK OF WAITING SO I REFUNDED HIM. HAVE TRIED RINGING NO ANSWER TIME DIFFERENCE DIFFICULTIES BUT I HAVE RUNG WHEN THEY ARE OPEN. I AM IN AUSTRALIA AND WOULD NEVER EVER BUY FROM THEM AGAIN ( HAVE HAD A LOT OF CUSTOMERS WANTING TO BUT NO WAY).

I HAVE BEEN TRYING TO RESOLVE AN ISSUE WITH TITAN CUSTOMS AND THE OWNER (CHRIS)
WHAT A JOKE THIS COMPANY AND CHRIS IS IN HOW HE REPRESENTS THIS $#*!TY COMPANY.
HE CARES ABOUT NOTHING BUT MAKING HIS MONEY.
MY ISSUE IS A SERIOUS SAFETY CONCERN AND NOW HE WILL NOT RESPOND DISPITE HIM ASKING ME IF I WAS DONE THREATENING TO CALL MY CREDIT CARD COMPANY AND FIGHT THE CHARGES THAT HE WOULD FIX MY PROBLEMS.
THATS HOW MUCH OF AN $#*!
CHRIS IS.
FOR ALL WHO IS LOOKING FOR PARTS OR UPGRADES GO ELSEWHERE WITH YOUR HARD EARNED MONEY PLEASE.

Poor communication, lies and sent tracking numbers that wasn't for my items, I spent over 4k in the first week of December, got 2 a month later, a 3rd item 3 months later and still have revealed a 4th Item. They don't answer thr phone a barely respond to emails, I had to buy 2 items twice because bike was in shop and was told item should be getting toe soon which was lies, was told by Chris that he would refund my money on the 17 o Feb for the 4th item I'm still waiting on my money, but I had to buy form a different vendor and got MRI in 2 days. These places shouldn't sales Parts They don't have or know they can't get.

I recently made my first purchase from Titan. Placed my order on Sunday 2/27/2022 and received my order on Wednesday 3/2/2022. Every thing I ordered came faster than I expected, and in good shape! After reading the reviews on Titan I was nervous. Not only did I get GREAT service, but I saved $377.00 by ordering from Titan. I WILL BUY FROM TITAN EVERY CHANCE I GET.! Thank you Titan. Dave

Ordered a lepera seat October 2022 it's now February 2023 and I still haven't got my seat or my money back. Pretty sure they blocked my phone number