Titancustoms

Do not use! SCAM! Ordered a wheel, tire and rotors 5 months ago paid in full. I was told it would be 6-8 weeks for delivery. I contacted them 10 weeks later to see where my order was, they told me it would be a couple more weeks due to shipping issues. This happened about 3 more times, and refuse to refund my money! Chris emailed and said he would let me know when he gets an update from Roland Sands. I heard nothing. They (Chris, Laurie, and Brandon) will not answer the phone or emails now. They got me for over $1800!

I ordered a TBR 2-1 Exhaust in May of 22 I still have not received it nor gotten my money back and have tried to work with them numerous times. Now they don't even take my call

I ordered this hogtunes amp and speaker kit back on 10/5 /2022, and then cancelled on 11/7/2022, and made a phone call and sent several Emails asking for my refund. Todays date is 10/17/2023 and still have not received any response, from both Emails and phone messages, and still nothing. I have hired a lawyer, Benjamin Palatiere, he is located right in Texas close to the titan business, he is still in litigation with my case at this time. Im hoping anybody reading this review will check with him for your case against this scam business. I WILL NEVER RECOMMEND OR USE THIS COMPANY (titan) AGAIN FOR ANYTHING. And i request anybody checking in for information here STAY AWAY.

I ordered slip on pipes for my Harley May 17,2022. They told me in the order it would take 2-3 weeks. As of today, July 8th, they have not shipped me anything. I've sent them 3 emails enquiring about the products shipment plan. Titan has not responded to any email. WTF! I've now gone to Master Card to try and get my money back. Don't buy from Titan

I placed an order in February, 2022. Was told it would ship in 4-7 days. After a several weeks and still no item, I cancelled my order. It is now April, 2023 and I have yet to receive a refund. I have sent numerous emails, and called several times…all with no response.

Ordered an exhaust that was advertised as in stock. When I found out it was on back order the next day, I asked to cancel the order. All seemed fine. After 12 days and still not refund I was told they were unable to refund my money due to some kind of audit and that I had to file a dispute with my bank. So, I have to go through my bank and wait 90 days for a near $1000 refund on a product that they did not have and was never shipped.

I have nothing but good to say about this company ordered parts were delivered 2 days later. What seems to be the problem?I had a good experience

I ordered a tuner over six months ago for my Harley Davidson, when I ordered it the website said it was in stock, once the order was placed they said it would ship in 2 to 3 weeks. I waited for months and spoke to them by phone and email several times during this time, it never shipped. When I finally called about getting a refund, I was told the only way I might get my money back would be by filing a dispute with my bank.

They are good at accepting charge cards to pay for merchandise. However, they do not ship product and they refuse to credit your charge card. You must go through your bank to get a refund. Product was back ordered 2-3 weeks, then the back order changed to 4 months. They charged my card on day 1 and refused to issue a credit when the order was cancelled. Be very careful

I purchased a helmet for $120 in August and never got it. I have called left messages. I can't believe that they are still in business. Taking my Money is a crime and I am going to seek legal counsel so that they don't continue doing this to other people it is not right and the should PAY consequences for stealing. I have given them ample opportunity to send the helmet I purchased or refund my money. Crooks!

Ordered a seat from Titan then read some reviews after I ordered. I got worried because of bad reviews. I left it on order and it came a few days later than expected but what doesn't with this covid crap going on. Seat what in perfect shape and was the cheapest place to get it from. Keep up this customer service and the bad reviews will all get buried in the past. Thanks Titan!

These clowns screwed me out of 150 bucks. I called them wanting a refund after waiting 6mo and they told me I have to file a dispute through my bank. I did this and my bank immediately reversed the amount Titan scammed me out of. 5 weeks later my bank charged me again saying Titan fought it. The brothers and I are headed to their scam house Monday... They Chose the wrong one

Scam
They will take your money and NOT ship your product. No return phone calls & misleading emails.

They charged me but refused to ship my item. I called them numerous time and they kept lying and saying my item was going to ship. They refused to refund my money and I eventually had to get my credit card company involved to go after them.

Got me for over a thousand dollars! They lie! I ordered a front wheel in January and now it's June! No wheel and now no answers by email or phone! I was assured on getting my wheel or a refund! Chris Darling said they are a 10 million a year company and they don't need to scam ppl…, we'll that's a lie! I wish I read the reviews before I bought the wheel like I usually do. Filing a small claims with the Court

I placed an order for grips and I have been checking the order status which shows only that I placed an order. Now weeks later it shows order canceled so I check my credit card yep they got their money but they haven't given it back to me! I've called and emailed them and now I've disputed the charge on my card. Don't buy from them!

Ordered a seat for my sportster in Sept everytimeI call they said it will be shipped tomorrow. Same story about 3or 4 times. What the hell is going on? Are they a complete scam? I would not buy from them again. Looks like I got beat out of $278.00+

Do not order anything from this place. I paid for a 720 dollar center stand its been 36 days and nothing. Tried calling email nothing. They will take you money right away but will not contact or ship your stuff. Tried giving them extra time cuz of the holidays but still no response from titan customs.

Ordered a set of floorboards. There have been no shipping updates, and my frequent phone calls go unanswered. STAY AWAY!
Obviously I can't post photos, because you can't photograph a non-existing item.

SCAM! I'm calling the FBI and reporting Mail Fraud.!.

I order a lot of parts from different companies never ordered from Titan before but needed floor boards no one else had the service was excellent got the order emails and the parts arrived in about a week I will definitely order from them again

Ordered a lepera seat October 2022 it's now February 2023 and I still haven't got my seat or my money back. Pretty sure they blocked my phone number

Never recieved item. Only lies, then no reply. ** warning ** don't buy anything off these thieves...