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Jason V.

Contributor Level

Total Points
88

1 Review by Jason

  • Titancustoms

2/24/21

HORRIBLE COMPANY. Ordered parts and my credit card was charged the same day of the order. Emailed several days later and requested a shipping date as none had been received. Was told by Chris D. That it would ship in 2-3 weeks. After 3 weeks with no information, sent another email requesting an update. No response. After 4 weeks sent another email requesting an update. No response. After 5 weeks sent another email. Received auto-notice that my order had been cancelled and my card would be refunded in 5-7 business days. When I email asking why my order had been cancelled, Chris D. Responded that I was being belligerent and "we are no longer doing business with you". He further went on to state that "Impatience is a personal problem you should work out for yourself." If I could give less than 1 star I would. Once they have your money, they don't care. When you ask a legitimate question he will hurl insults and cancel your order. Laughable that this "company" is in business.

Tip for consumers:
STAY AWAY AT ALL COST!!!! READ THE BBB Reviews. Read the Yelp Reviews. Read the Harley Forum reviews.

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Jason Has Earned 8 Votes

Jason V.'s review of Titancustoms earned 8 Very Helpful votes

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