Ordered an air cleaner at the beginning of September. Called the first time and they stated they needed to get with the manufacturer and they would email us. No email so after 6 phone calls and an email saying they needed a year make and model which was provided at the time of order I get told by Craig that he made a mistake and that I don't get to ask him to ship it overnight because of his mistake. I told him he needed to make it right and to, d me to shut up and listen to him and told me I must be a Biden supporter and to, d me he is going to cancel my order cuz he doesn't need to deal with someone yelling at him over a bull$#*! order and that I was the type of person if he were to ship it overnight I would $#*! cuz it didn't get delivered til 5pm. So long stormy short the are crooks and I would stay as far away from them as possible and unfortunately I can't post a picture as I don't have the product